We liked everything . It is too expensive for a non special occasion stay, though

The character and history of the building, the level of comfort

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Some of the pictures are very poor copies. Brings down the tone of the artworks

It’s old and sympathetically updated

Stayed in May 2024

Full of character, intimate hotel with lovely grounds.

Stayed in May 2024

Nothing!

Rooms were spectacular as were the grounds and staff.

Stayed in April 2024

The whole experience. The staff was great.

Stayed in May 2024

Breakfast could be a bit better but good overall

The Castle is amazing

Stayed in May 2024

Gorgeous castle with interesting history. A truly elegant experience.

Stayed in April 2024

The EV charger didn’t work. The evening meal.

The venue & staff.

Stayed in April 2024

Breakfast was dry and small portion. Not much else was wrong with the place to be honest. I'm being picky with the breakfast!

Fabulous stay, let down only by the breakfast to be honest. The room and the stay, the grounds, the tour, the staff - all perfect. We didn't eat dinner, we ate in the Town.

Stayed in April 2024

One of the best properties I have ever stayed in. Fantastic service, the best staff, room spotless.

Stayed in April 2024

Nothing

The uniqueness and the service was good and friendly.

Stayed in April 2024

nothing

The rooms are beautifully done! The complimentary beverage in the room was a nice extra touch!

Stayed in April 2024

Nothing!

Amazing location. Amazing staff. Amazing experience.

Stayed in April 2024

Be aware there is not much to do in the area without a car.

Truly historic castle. Lovely staff. Excellent food. Beautiful room, very comfortable.

Stayed in April 2024

I couldn’t find fault with anything.

Absolutely everything. Well located with beautiful gardens. Rooms were extremely clean and comfortable and service was exceptional.

Stayed in April 2024

Sorry, but the breakfast was a bit of a let down. Pretty sure the bacon was cooked hours previously.

Fab reception and staff generally. I was there for my 80th birthday and it felt really special. Room was fantastic, especially the secret door!

Stayed in April 2024

Nothing.

Like that it is surrounded by big open country side. Is well maintained. That they have thought about guests experience, from food to service.

Stayed in April 2024

The receptionist when we arrived was not very welcoming and was coughing that much that she couldn't talk. We noticed she was coughing later also and so was clearly unwell which did not make us feel very safe. There was a discrepancy in the information regarding check in time. This receptionist did not deal with this issue in a very friendly or professional manner. In the bedroom there was only one bedside lamp. I booked a massage that should have lasted 45 minutes, instead as she was late starting it, it lasted about 35 minutes. We booked a specific table for our evening meal. However, when we went for it there was already people sat at that table. The staff had not reserved the table and told us we would have to wait until they left. The menus for both Al a carte and the all day dining were very limited. Only 4 choices on the Al a carte.

Castle is beautiful, steeped in history and luxurious. The grounds/gardens are lovely to explore. Everything from decor to furnishings, bathroom products all very good quality. The suite we were in had good tea making facilities, mini fridge, bathrobes, slippers. There was a good turn down service. Very comfortable bed and quality bedding. We were given an upgrade. The staff at breakfast were attentive and friendly. The breakfast room is beautiful and so were the table settings.

Stayed in April 2024

Nothing!

Our one stay exceeded our expectations. The hotel setting was fantastic and both the dinner and breakfast were of a very high quality. Above all else, every member of staff that we met were extremely helpful and very welcoming. A great trip, which I would definitely recommend to others.

Stayed in April 2024

This hotel is not suitable for small children as it is an adult environment throughout and small children struggle to behave in a way that doesn't impact on the enjoyment of others because there is nothing for them to do here. Every facility is designed for adult appreciation as you would expect from a Relais and Chateau Castle. This venue is all about its historical past and fine dining experiences.

Exceptional breakfast. Excellent food in restaurant. Lovely bar and library to relax in. We stayed in George V bed Chambers and it was absolutely stunning. The bed was so very comfortable. We loved every minute of our 2 night stay.

Stayed in April 2024

Nothing

Beautiful , comfortable and clean Good size of room, tasty food Beautiful gardens

Stayed in March 2024

Service was very slow during both dinner and breakfast and not proactive at all. Doesn't match with Relais&Chateaux standards. Seems like they have lots of inexperienced staff as there were things that were simply not acceptable for this range of hotels. However, we still had a great stay, hope they will sort it out.

The hotel and room itself are amazing. There is a very beautiful garden to walk. The lounge room is a place where you want to stay all day.

Stayed in April 2024

Attention to detail, cleanliness

Stayed in March 2024