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Reviews of Best Western Hotel Causeway Bay 4 stars

Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong, Hong Kong

#275 of 275 hotels in Hong Kong

Guests' Choice

Review score

Based on 869 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    8.0

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.9

  • Free WiFi

    6.8

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Showing 76 – 100

  • Reviewed: 26 November 2023

    7.0
    no choice but ok if you don’t care about limited premises
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    extremely small room without wardrobe. the double bed was actually two single mattresses with a duvet on top, you can totally feel the separation, and harder and as uncomfortable as sleeping on the floor. breakfast is a joke.

    location. everything very clean. towels very soft. quite rooms.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    7.0
    Convenient location
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 10 nights
    • Submitted via mobile

    As excepted, the room was quite small. there’s no space to store large suitcases. there’s storage space under the bed for medium/small sized luggages. There’s also no wardrobe/drawers for clothes. I stayed for 10nights and used the window ledge to place my clothes. The beds are standard ‘single’, so won’t be comfortable for persons of a larger size. And the mattresses are on the firmer side. I think this is pretty standard in HK. DO NOT buy the hotel breakfast (unless it’s included as free), the option is limited to basic continental items, with a few hot items. For the price charged, you can get a more authentic HK breakfast at any nearby cafes!

    The location is great! It’s has easily access to the bus and tram within 5mins walk. The MTR (subway) is within 10mins walk. There are many eateries/cafes/restaurants within 5mins walk of the hotel. I booked a room with city view and was assigned to floor 35 and the view was great! WiFi worked great at the hotel.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    6.0
    It was good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel blocked my funds for the first night on the credit card without asking, although I chose option paying cash on the arrival. Then I paid full amount in cash on the arrival and they informed me that funds on credit card will return in 3-4 weeks. Very small room. Mould in the shower

    Awesome view from the room window. Good wifi. Nice staff. Clean.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Near Times Square Causeway Bay

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Overall decent hotel for price range in Hong Kong.
    • Leisure trip
    • Group
    • Superior City View Room
    • Stayed 4 nights
    • Submitted via mobile

    Tiny room, minimal facilities and not exactly a classic hotel style entry. Not enough room to open suitcase on the floor, but this will apply to most hotels in HK.

    Good value for Hong Kong and central location. WiFi worked well and a nice view if you can get one of the higher levels. Staff were friendly and helpful.

    Stayed in November 2023

  • Reviewed: 18 November 2023

    5.0
    For one night only... for one guest only....
    • Business trip
    • Solo traveller
    • Superior City View Room
    • Stayed 1 night
    • Submitted via mobile

    Location is good Two beds is poor especially in very limited space... room is very small.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    5.0
    Ok..with good location.. great staff..
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 4 nights
    • Submitted via mobile

    Room out dated.. no space for luggage. Has a mould smell.

    Location.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    6.0
    Acceptable for a short stay
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 2 nights
    • Submitted via mobile

    Tiny room, poor breakfast buffet, bathroom could do with a refresh

    Handy for MTR … if you can find the right exit from the mall

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food

    👍👍👍

    Stayed in November 2023

  • Reviewed: 8 November 2023

    5.0
    Old hotel and very small room.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old hotel. Very small room.

    Location

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior City View Room
    • Stayed 3 nights

    small and not clean.

    good location

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    A good stay with easy access to MTR and fairly central.
    • Business trip
    • Solo traveller
    • Superior City View Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms a little bit tired.

    Location.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Bare minimum facilities but staff were kind
    • Business trip
    • Solo traveller
    • Superior City View Room
    • Stayed 3 nights

    Fridge didn't get cold enough and it was too small to be useful. Beds were not that soft and the room is on the small end for two people.

    Staff was very helpful - helping me get a power adapter even when stock had just run out! The room service staff was friendly too.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior City View Room
    • Stayed 19 nights

    no closet

    good location

    Stayed in September 2023

  • Reviewed: 17 October 2023

    6.0
    okay to stay
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 4 nights

    not that clean

    facilities in room are good but a nit small. good location

    Stayed in September 2023

  • Reviewed: 6 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior City View Room
    • Stayed 1 night

    Hotel has very basic facilities and small size of rooms

    Location is close to Times Square (Shopping Area)

    Stayed in October 2023

  • Reviewed: 20 September 2023

    7.0
    Good Hotel
    • Business trip
    • Group
    • Superior City View Room
    • Stayed 3 nights
    • Submitted via mobile

    Closer to the venue. And at the center of town

    Location

    Stayed in September 2023

  • Reviewed: 19 September 2023

    7.0
    I am not sure if they change the blankets daily, I have bedbug bites on our last night stay, however, they clean the roo
    • Leisure trip
    • Couple
    • Superior City View Room
    • Stayed 3 nights
    • Submitted via mobile

    on our last night stay, i have bedbug bites 🥺

    easy access to transpo (train, bus stops)., near market and walking distance to ferry going to kowloon

    Stayed in September 2023

  • Reviewed: 19 September 2023

    6.0
    reasonable price and good location but watch out cockroaches
    • Leisure trip
    • Family with young children
    • Superior City View Room
    • Stayed 3 nights
    • Submitted via mobile

    small room. small TV. But it'sokay exept cockroaches. we stayed the 21st floor which still have cockroaches. the 1st night i found cockroache's egg already hatched and so many tiny baby cockroaches are moving around the small shelf of tea and coffee. we fight and killed cockroaches grownups from the 2nd day to the last day. Anything's okay exept that.

    location is good. local restaurants around the hotel taste good and reasonable. two small and large towels for two guests are okay.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Cleanliness They should not serve breakfast, terrible

    Location

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Lovers Room (with Free Sparkling Wine)
    • Stayed 3 nights
    • Submitted via mobile

    Room floor was very dirty . The bubble wine was never in the room. Due to T8 maybe they were under staff they did not make up room or give me fresh towels.

    Check in was quick

    Stayed in September 2023

  • Reviewed: 22 August 2023

    7.0
    It was a pleasant one. Convenient location.
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 3 nights
    • Submitted via mobile

    The elevator from the ground floor going to the reception area. It’s too small with flickering dark lights like a bar 😅

    I like the location. There’s a bus stop a few steps away from the hotel and it’s near Causeway Station. Right across is Time Square.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior City View Room
    • Stayed 2 nights

    Toilet is really small, WC is in a narrow and uncomfortable place.

    Position

    Stayed in August 2023

  • Reviewed: 16 August 2023

    5.0
    Reasonable stay but will try other hotels next.
    • Leisure trip
    • Family with young children
    • Superior City View Room
    • Stayed 15 nights
    • Submitted via mobile

    It’s pitifully small. We wanted 2 twin beds. We got them but they were put immediately next to each other like one queen size bed.

    It has a small fridge inside our room. It’s located in the center of the busiest part of the city.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    6.0
    A Pleasant Stay
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 13 nights

    The bedding is hard. The room is very small and do not have a wardrobe The breakfast is not up to the mark (as per my colleague) and does not include options The AC was not effective. The knob was not working.

    The staffs were very courteous and helpful. I had issue with the Wi-Fi and the team was quick to respond to get the issue resolved. The place is close to the Times Square and there is a local meat market and vegetable market nearby.

    Stayed in August 2023

Showing 76 – 100

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