Reviews of The Hans Coco Palms 4 stars
Swargadwar, 752001 Puri, India
#28 of 165 hotels in Puri
Guests' ChoiceReview score
Based on 139 hotel reviews
7.7Score breakdown
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Cleanliness
7.9
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Comfort
7.9
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Location
8.9
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Facilities
7.6
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Staff
8.3
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Value for money
6.6
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Reviewed: 18 April 2024
Ashish
India19 reviews7.0“Good yet costly. Need to change policy on check out”- • Leisure trip
- • Family with young children
- • Deluxe Suite with Sea View
- • Stayed 1 night
The policy of early morning discharge by 8 AM is very inconvenient. It should be 24 hrs check out as in any reputable hotel. The extension was not given beyond 10 am even though I had checked in at 1.30 pm the previous day. You expect to stay at least 24 hrs after paying a premium
The property is very good with excellent room size and clean. All amenities were available in the hospital
Stayed in April 2024
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Reviewed: 10 April 2024
Jon
United Kingdom5 reviews7.0“Pleasant, well maintained property”- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Stuffs are pushy with everything
Location as very next to Sea.
Stayed in April 2024
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Reviewed: 16 January 2024
Nupur
India3 reviews8.0“Kuch khatta kuch meetha”- • Leisure trip
- • People with friends
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
The non co operation and uptight attitude of the front desk and the rude behaviour of the manager. They need to learn from their junior team of staff of how to talk and behave with guests. Zero knowledge of money handling.
The hospitality of housekeeping and upendra bhaiya and team at the restaurant was amazing
Stayed in January 2024
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Reviewed: 31 December 2023
Ansuman
Canada1 review9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Side Sea View
- • Stayed 1 night
- • Submitted via mobile
Lot of workers were at work due to wedding season. This is a damper. It takes away the privacy component of being in a vacation whether you are a couple, family or solo traveller. Would not recommend because of above. Travellers should Check ahead before booking if the property has taken wedding dates. Best to avoid booking around those dates.
Everything
Stayed in December 2023
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Reviewed: 10 November 2023
Anindya
India16 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Slightly far off from Puri Jaganath temple, market. Facilities in the beach may be improved
Hospitality of the staff, infrastructure
Stayed in November 2023
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Reviewed: 27 June 2023
Akanksha
India1 review1 helpful vote9.0“It’s a good property with excellent location and food. Maintenance team needs to work harder.”- • Leisure trip
- • Group
- • Deluxe Double Room with Side Sea View
- • Stayed 3 nights
- • Submitted via mobile
Complain resolve time was too much. Old property so maintainance was also not Upto the mark. First day AC not working, geaser not working. Geaser problem not resolved throughout our stay. Electric kettle was very old - taking forever to heat the water.
Nice location Excellent food
Stayed in June 2023
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Reviewed: 27 June 2023
Gupta
India1 review1 helpful vote8.0“Awesome”- • Leisure trip
- • Couple
- • Deluxe Double Room with Side Sea View
- • Stayed 2 nights
- • Submitted via mobile
Wash room is adjustable
Location is very beautiful, greenery is awesome and sea view from balcony gives a joy, it is awesome. Staff is very friendly and cooperative. Nice stay!!!!
Stayed in June 2023
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Reviewed: 31 May 2023
Suresh
India21 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 1 night
Room was poorly lit and bathrooms were little uncomfortable since the toilet was very low. No lift to the basement room
Good atmosphere and good surroundings with nice garden and pool outside the room. Breakfast was okay. Rooms were spacious.
Stayed in April 2023
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Reviewed: 27 May 2023
Samiran
India1 review8.0Very good- • Leisure trip
- • People with friends
- • Deluxe Suite with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Food and entire F&B staffs
Stayed in May 2023
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Reviewed: 21 May 2023
Sudha
India2 reviews8.0“Pleasure trip with all the comfort.”- • Business trip
- • Solo traveller
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
A little bit of more professionalism required for everything. Rest is beautiful.
Location, staff, ambience and beautification all I liked. Most importantly nearness of a better sea beach.
Stayed in May 2023
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Reviewed: 16 May 2023
Srijani
India8 reviews7.0“Pleasant stay”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Side Sea View
- • Stayed 2 nights
- • Submitted via mobile
Pool is not well maintained. The tiles of the pool are broken and it was not that clean.
It was average. Most of the food was cold. And I could see only three staff running around with the food and serving too. May be they need to increase staff.
Stayed in April 2023
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Reviewed: 7 May 2023
Biswarup
India52 reviews4 helpful votes8.0“a good stay”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
a little delayed service old ACs inside room
location
Stayed in April 2023
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Reviewed: 24 April 2023
Madhuchanda
India1 review7.0“It was relaxing holiday at Coco Palms.”- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Food quality can be improved.
The green area.
Stayed in April 2023
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Reviewed: 20 April 2023
Shirshendu
Malaysia7 reviews8.0“overall a good experience. It’s not a great value for money”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
it’s not a modern infrastructure… the rooms are old style
location and service
Stayed in April 2023
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Reviewed: 16 April 2023
Pandey
India1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Side Sea View
- • Stayed 1 night
- • Submitted via mobile
Nothing is to dislike everything was good
Location and view was good 👍 food was good
Stayed in April 2023
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Reviewed: 14 April 2023
Alok
Kuwait3 reviews7.0“Good stay”- • Leisure trip
- • Group
- • Double Room with Garden View
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Location near the beach
Stayed in April 2023
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Reviewed: 14 April 2023
Purushottam
India28 reviews4 helpful votes8.0“Nice”- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
cost is on the higher side .
Good location. Well maintained. Good Food and Excellent Service/ Staffs.
Stayed in April 2023
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Reviewed: 4 April 2023
Parth
India14 reviews1 helpful vote8.0“Good Experience”- • Leisure trip
- • Group
- • Deluxe Double Room with Side Sea View
- • Stayed 1 night
- • Submitted via mobile
The rooms could be a little better maintained because the tiles were broken in the bathroom.
The food was great at the property and the staff is pleasant too. The location is close to the temple as well.
Stayed in April 2023
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Reviewed: 5 March 2023
Anand
India37 reviews3 helpful votes7.0“the Hotel is better than most hotels in puri but for 14k a night, falls short of value for money”- • Leisure trip
- • People with friends
- • Deluxe Double Room with Side Sea View
- • Stayed 1 night
- • Submitted via mobile
1. the amenities are old and in urgent need of a renovation. the bathroom especially is outdated and basic essentials for a hotel charging 14k a night are missing. like a dental kit, a hair dryer, tissue papers in the bathroom, a hand shower. 2. very few options at the bar and those too, are extremely expensive. An Indian whiskey like antiquity blue is being sold for 400 rupees for a 30 ml!
excellent location, huge property with lots of amenities. spacious rooms with balconies
Stayed in March 2023
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Reviewed: 22 February 2023
Jasbir
India1 review8.0“we will still like to go back to Coco Palms and hope the facility is refurbished soon”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Side Sea View
- • Stayed 1 night
- • Submitted via mobile
we have been hear earlier and busted after a gap of 6/7 years and the facility had not been maintained at the earlier standards. the hotel needs to be kept with the times and maintained regularly. the tariff has gone up substantially but facility and upkeep has gone down.
location near the beach
Stayed in February 2023
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Reviewed: 20 February 2023
Sudeepta
India10 reviews1 helpful vote8.0“Pleasant comfortable stay!”- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 2 nights
There should have been more Oriya dishes available at the restaurant. Most of the dishes were north Indian.
It was good, but limited non-vegetarian options
Stayed in February 2023
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Reviewed: 13 February 2023
Kailash
India4 reviews7.0“Certainly Enjoyed the stay; food in the restaurant is very good”- • Leisure trip
- • Couple
- • Double Room with Garden View
- • Stayed 2 nights
Keeping in mind the room size & facilities the room charges are on higher side.
Best location, out door garden is very well looked after. Staff is exceptionally well behaved & very co-operative. Rooms are over charged.
Stayed in February 2023
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Reviewed: 29 September 2022
Radhika
India3 reviews1 helpful vote9.0“Beautiful location of the property”- • Family with young children
- • Double Room with Garden View
- • Stayed 3 nights
- • Submitted via mobile
Not bad but food was just about okayish
Resort, staff and resort's Location
Stayed in September 2022
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Reviewed: 3 September 2022
Banerjee
India4 reviews7.0“A very Rushy and not so good stay”- • Leisure trip
- • Family with young children
- • Double Room with Garden View
- • Stayed 1 night
The constatnt pressure of checking out in the the morning 8:00 am
Break fast use to be elaborate before and now the menue has shrunked. The property needs maintenance as it has become old and some of the fitings are not functional.
Stayed in September 2022
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