Vatika Complex, Karanki Road, Off Sohna-Gurgaon Road, Dhaula Post, 122103 Gurgaon, India
#26 of 374 hotels in Gurgaon
Guests' ChoiceBased on 335 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.2
Facilities
8.6
Staff
9.0
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 2 April 2024
Vikas
IndiaBuffet dishes wasn't hot..poor management
Excellent staff behaviour
Stayed in April 2024
Reviewed: 11 March 2024
Vikram
IndiaBreakfast staff tends to get overwhelmed and delay or forget basic orders that ideally shouldn’t take time. While the spread for meals is great. The food wasn’t very tasteful. The room wasn’t ready with all toiletries and towels, welcome basket etc. when we checked in. And when they did come, were just scattered across the table instead of being neatly placed. The room key gets deactivated if kept with the phone. We were not informed. Internationally and in India too many hotels have upgraded to keys that do not suffer this problem. So you have to go back all the way to the reception to get it reactiavted. Why can’t there be house phones to call for help?? One for every 5 rooms maybe, so you’re not stranded in front of your room. We had to wait 10 minutes in the dark with kids. For a luxury property claiming to be a wellness spa the pool should be a heated one and they must not use plastic bottles!! In this age of severe plastic pollution serving plastic bottles by an international chain of hotels shows clearly they have no CSR targets and environmental responsibilities.
It’s a great quick getaway. Vast, open and green. Buffers you from all the noise of the city. The staff are very attentive and prompt.
Stayed in March 2024
Reviewed: 2 March 2024
Nancy
IndiaIn room service not good
Stayed in February 2024
Reviewed: 24 February 2024
Sanjay
IndiaNot much activities and limited breakfast choices
Natural location and luxurious rooms
Stayed in February 2024
Reviewed: 28 January 2024
Sonpreet
IndiaResort is good and activities are also good but not worth the price they charge... similar activities were available in other resorts at half the price...you can visit for a day but quality of outdoor activities should be improved.
Stayed in January 2024
Reviewed: 1 January 2024
Vipin
IndiaSince we went on Christmas eve, the hotel was fully booked. They did not had enough carts and instead they were running e-rickshaw inside the campus. This is highly not acceptable in a hotel/spa property with a room rate of 30000/- per night.
The breakfast was good. The spread was perfect
Stayed in December 2023
Reviewed: 1 January 2024
Sheelu
IndiaSport facilities not properly maintained
Location not v good, breakfast good for veg less choices available, TV more channels required
Stayed in January 2024
Reviewed: 1 November 2023
Rajendra
IndiaDelicious and variety 😋
Stayed in October 2023
Reviewed: 13 October 2023
Savor
Indiacart service
cart service was not up to the mark. We have to wait for 45mins to get a cart from restaurant to our rooms.
Stayed in October 2023
Reviewed: 9 October 2023
Gupta
IndiaWe were given room 832 on first floor. In the night it was dark and not illuminated properly. Resulting g while coming down on stairs one misses the steps. My daughter fell down and injured herself. The lighting is to be improved.
Breakfast was good in all respect
Stayed in October 2023
Reviewed: 15 September 2023
Pratik
IndiaMs. Komal was excellent. Thank you!
Stayed in September 2023
Reviewed: 14 September 2023
Manjit
IndiaThe price can be more reasonable on buffet for one person, it's 2500/- plus taxes it comes 3000/- not satisfactory price wise on food. also the Chinese restaurant's food is not upto the standards of Marriott.
location is very good , food is good , complimentory breakfast is great !
Stayed in September 2023
Reviewed: 5 September 2023
Hamsa
IndiaThe price :D
Amazing food! And super comfy beds.
Stayed in September 2023
Reviewed: 27 August 2023
Sargam
IndiaIt was all very good and satisfying
Food, ambience , greenery , activities and the staff. The service was really fast and good.
Stayed in August 2023
Reviewed: 21 August 2023
Selva
IndiaGot a room opposite place where there’s ongoing construction work
Nice location. Comfortable rooms.
Stayed in August 2023
Reviewed: 19 August 2023
Vani
IndiaAll was good just little things so that it’s 10/10 Outdoor swings not maintained leaves and bushes on slides The intercom phone not user friendly Normal tv channels get hanged Quite expensive Conveyance service needed till main road
Everything was mostly good our favourites were - Pet friendly Petting farm / zoo Spa services Staff is helpful Cycles Visitor policy
Stayed in August 2023
Reviewed: 17 July 2023
Natasha
IndiaFood quality has gone down since the last time I visited, especially the bakery products
Good facilities
Stayed in July 2023
Reviewed: 10 July 2023
Eklavya
IndiaRooms are good but at that price point can be better
Staff and service
Stayed in July 2023
Reviewed: 5 July 2023
Priya
IndiaThere was nothing that we didn’t like about the property.
Property is excellent, we enjoyed each and every part of it. The mini zoo part was very exciting for my toddler.
Stayed in June 2023
Reviewed: 7 June 2023
Natasha
IndiaKettle in our room ws not working
Loved every bit of our stay
Stayed in June 2023
Reviewed: 27 May 2023
Bhardwaj
IndiaThe value for money, would have appreciated a better deal.
The breakfast was very nice. The staff is extremely polite and nice. Faced no problem.
Stayed in May 2023
Reviewed: 14 May 2023
Ravi
IndiaNothing as such
Overall everything was very good.
Stayed in May 2023
Reviewed: 7 May 2023
Gerard
New ZealandShould have looked more closely at the time of booking, but the completely standalone suites made it awkward to have our business conversations in the evening. Not a criticism of the property exactly, but not ideal for business travel.
This is an interesting place to stay. It's not so great for business travelers, but I can see it being a fun place to be with a partner as a getaway.
Stayed in May 2023
Reviewed: 16 April 2023
Mohammad
Indiaenough supply of water in room , good food , good cart response time
Stayed in April 2023
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