not each member of the hotel staff is friendly

breakfast, location, parking

Stayed in February 2024

one of the staff members seemed unhappy when you for example order a cappuccino for breakfast. Hotel doesnt allow drinking wine or having snacks in the room or allow them in the common areas.

I like the location of this hotel, free parking right next to it, included breakfast. design is also nice. I think it is a good value for money.

Stayed in February 2024

The hotel is well decorated, clean and modern, in a convenient location. The room was cozy and warm. Breakfast is excellent with a nice selection of cakes and biscuits.

Stayed in March 2024

Would love a kettle in the room for tea/coffee making

Perfect location. A beautiful room and beautiful. Highly recommended and hope you come back again.

Stayed in February 2024

We asked about laundry services as stated on booking.com and they declined to clean our clothes.

The location is great and close to anywhere you wish to be in Bormio

Stayed in February 2024

Noise coming from neighbor rooms

Well located, clean

Stayed in February 2024

-

100% great hotel, super location, by foot to the elevator. Bars and restaurants just on the corner, staff is amazing, very cosy seems like a family hotel, always clean. Very nice hall on the first floor to chill. Already recommended to friends and would recommend for everyone!

Stayed in February 2024

The ski room didn’t have enough lockable spaces for skis and nowhere for boots.

The location, cleanliness, parking and staff.

Stayed in February 2024

Location was central to town and restaurants. Great staff! Good breakfast. Nice accommodations.

Stayed in January 2024

No space/room in washroom for toiletries. Very little space in room for clothes or luggage,

Breakfast was very good with exception of servers who were dour, when you would like a cheerful person serving you first thing in the morning. Location was excellent for skiing, restaurants and shopping Very clean.

Stayed in January 2024

The common area wasn’t open after breakfast to use during the day and evening.

The breakfast, the view, the cleanliness and location.

Stayed in January 2024

Nothing. Very nice 2 night stay during our motorcycle tour of the Alps and Dolomites.

Location. Staff. Room , Breakfast. Private parking. No evening meals there but we were late arriving and the landlord was very helpful and phoned a restaurant to make a booking for us so we didn't miss out.

Stayed in September 2023

Excellent hotel, very good breakfast and very supportive team

Stayed in September 2023

Small breakfastroom, so had to wait for your table. Not a big deal, nice sofas to sit and wait for your table.

Good location in Bormio. Had parking for motorbike, which was important to me.

Stayed in August 2023

Good location.

Stayed in September 2023

The female owner (the boss lady). OMG I’ve never a more sour faced, unhelpful and unwelcoming person in any of the hotels I’ve stayed in. Everything you asked of her was a major chore or you felt that she looked at you as if you were something gooey on the bottom of your shoe. As a hostess she gets a -4. Honestly she is awful. Such a shame as the hotel is lovely. All the other staff were amazing. Couldn’t do enough for you. Would I recommend it? On the strength of the owner / bossy lady. Not a chance.

Clean. Good facilities. Lovely beds.

Stayed in August 2023

Nothing

Excellent breakfast , helpful and friendly staff great bike room

Stayed in August 2023

The staff was very standoffish, the cleaning staff tended to move items around in our room - mostly presumably for safety, but still not great.

The hotel was great, the room was clean and comfortable, the breakfast was very good, though the space is small so sometimes we had to wait a bit to be seated.

Stayed in August 2023

The lady came across a little curt to some of my friends.

The gentleman was very friendly and professional.

Stayed in July 2023

Not a thing.

Great location. Lovely staff.

Stayed in July 2023

Nothing.

The staff were lovely and the location was great. Breakfast was good.

Stayed in July 2023

The hotel is in a pretty central location, which is great, but it can be a bit noisy (external noise, not from other guests) in the evenings. In the summer, with windows open there was quite a bit of street noise. This would not be an issue in winter. I would still highly recommend the hotel.

Staff, rooms and breakfasts are outstanding. Nice bike room very useful. We have stayed here three times over past 15 years. Recent upgrades to rooms and bathrooms are appreciated.

Stayed in July 2023

Nothing of importance although the bed creaked quite a bit

The hotel was in a quiet area in the centre and every balcony covered with flowers. There was private parking Infront of the hotel. The staff were very helpful and friendly. The breakfast buffet was excellent with a wide range of offerings from ham, cheeses, eggs, fruit, eggs,yogurt, cereal and pastries. We would certainly stay here again

Stayed in July 2023

I know it is a minor thing but one of the reasons we booked it was for the laundry service, which wasn't available.

The hotel is off the main thoroughfare so is quiet at night. A one minute walk will have you in the plaza for coffee and snacks. The staff were very helpful.

Stayed in July 2023