“This hotel exceeded our expectations. I nearly didn't choose it because the price was so low, but it was amazing! The room was quite small and the outside bath on the balcony quite small too, but plenty of room for a couple. There was a lovely view of the river from the room and bath and we saw several red-crowned cranes which was an unexpected bonus. The buffet breakfast and dinner was ordinary but perfectly acceptable. Highly recommended if you want a private bath with a view, without blowing the budget. This hotel had the best location at Tokachigawa Onsen. Excellent value.”
“Customer service is very good. I had a problem of changing dates from booking.com. They responded to my inquiries very quickly. The bridge view from rooms are very nice.”
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