the food is not as delicious as expected, the presentation were very good but the taste , to us , are a bit bland.

we have a quiet stay, good rest, Hotel is well equiped with nice indoor and out door onzen facilities. The view of the mountain with snow was impressive.

Stayed in March 2024

But the food made me very disappointed. This hotel charged almost us$700- I could not believed they only gave three pieces of beef and two pieces salsimi plus two small pieces of salmon sushi, others are vegetables for dinner. No any seafood was provided, no any special sauce provided for food. Compared to the one I stayed not far from this hotel, the price was just half of this one, the food was so delicious and a lot of food including different kinds of seafood. I hope they can improve and make us think worth the money we pay.

I liked the property with private outdoor onset and the room was so pretty and comfortable.

Stayed in November 2023

Nothing.

This was a very good experience all around. A bit remote from the tourist cities of Tokyo, Kyoto and Osaka, but a hotel pick up from the local JR line was really useful. The hotel was very picturesque, but the highlight was the individual onsens within each room. The staff were very friendly and attentive, but a special shout out to Wakana took the famous Japanese hospitality to a whole new level. 10/10!

Stayed in October 2023

Nothings, we like everything at the hotel

We like everything

Stayed in November 2023

Minor, but a lack of English language channels on TV.

The meals were superb, and a great way for discover specialised and traditional Japanese cuisine. The staff were plentiful and very attentive. Wakana Saito who served our meals and assisted us throughout our stay spoke excellent English, and was a genuinely warm and friendly lady. The room and attached spa bath on the balcony was first class.

Stayed in August 2023

Nothing - The only annoying thing was there was no information regarding getting to the hotel from the train station. We did not organise a pickup, luckily the staff at the train station organised a pick up for us and we waited about 10 minutes for staff at the hotel to pick us up on the bus. Also, another negative was at the end, once we checked out we still needed to wait over an hour for the bus to take us back to the hotel. This is as the told us the bus would come at a certain time but it didn't and we needed to wait.

Wow! This was my absolute favorite stay in Japan and way better than staying at a 5-star restaurant in the heart of Tokyo. Service was amazing and kind. We will never forget the kindness and treatment we received at this place. The onsen experience was amazing and I would definitely recommend it to anyone going to Japan for the first time, especially a private onsen in your room. The breakfast and dinner served was amazing and I cannot wait to come back here again.

Stayed in April 2023

Very beautiful accommodations- first time staying at a ryokan with a very young child and they were very accommodating! The location was gorgeous, the private and public baths were beautiful and relaxing. The staff was very friendly and helpful. Would love to visit again.

Stayed in April 2023

Type of food offered

Onsen, rooms, premise, staff

Stayed in April 2023

such a beautiful property where staff were friendly and attentive even with our little children. food was also very delicious. thoroughly enjoyed my stay!

Stayed in April 2023

nothing to do with the property but the room next door was a big family so they were quite noisy and we can hear them inside our room.

secluded property, great service the staff went out of their way to make us feel as comfortable as possible.

Stayed in January 2023

Nothing. Everything is perfect.

This is the best onsen we have been to. Exceptional service and facility. You feel that they care for every detail and do their best to provide an excellent environment such as the in-room amenities, the setting, and nighttime snacks and drinks. The onsen in the room is beautiful, and the public onsen faces the snow mountains and creeks that are so pretty. The kaiseki, the service, and the staff are first-rate. Thank you.

Stayed in March 2023

nothing to complain about

i like the facility, the coziness, the luxury and the great hospitality

Stayed in February 2023

The food could have been better and more variety.

The private Onsen bath was fantastic. Enjoyed the peace and quiet. The hotel was beautiful.

Stayed in February 2023

Would be nice to have a gym.

service was excellent and the meals were very elaborate and very delicious.

Stayed in January 2023

Ipad provided to request things from staff was only available in Japanese which was understandable but slightly inconvenient. Photos of the private onsen exaggerate it's size significantly.

Staff make you feel like royalty. Remarkable views and experience. Facilities around the hotel and food was excellent and numerous. Public bath was large. There was a lot of complimentary food and drink provided even when we were checking out. Staff were incredibly helpful in booking us transport and understood English very well for that area of Japan. Staff were also very kind, gave us a discounted price on some alcohol and the chef gave us some complimentary joshu wagyu sushi. Private onsen in room was amazing. You can choose how soft/hard you like your Pillows and mattress. Overall it was by far the best ryokan/hotel experience I've had.

Stayed in January 2023

Nothing bad about Senjyuan, this place is perfect and suitable for family stay. We stayed for 2 nights and decided to extend 1 more night because it was too good.

7 course dinner and a choice of western or japanese breakfast. Each meal is an exceptional culinary experience. Simply fantastic. The place is well kept and the staff is friendly and helpful. One of the best stay I have had.

Stayed in December 2022

I think the food is already good but it can be better to make this hotel 5 stars.

The hotel is modern Japanese. It is really spacious with the atmosphere of luxury. Also, it is along side of Tanigawa river which has a nice view and water flow sound.

Stayed in December 2022

nothing really :)

This is an excellent ryokan with very professional staff who paid close attention to detail. the room are clean and bright.

Stayed in December 2022

Nothing like the photos, room had very unpleasant smell, shower poor. Outside onsen very neglected. Evening meal tasteless with 3 soup-type dishes. Booked for 3 nights, left after 1.

Stayed in April 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024