520-0041 Shiga, Otsu, Hamamachi 2-40, Japan
#5 of 25 hotels in Otsu
Guests' ChoiceBased on 113 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 22 April 2024
Vanille
SingaporeNothg
Fantastic place n beautiful view facing to Biwa lake. The view is stunning! Staff is vry polite, helpful n friendly . Especially Miss Hoang Thi Minh Chau, Thanks for your fantastic customer service ❣️
Stayed in April 2024
Reviewed: 18 April 2024
Goeran
France1. The hotel is not convenient to bikers; their proposal to park my bike overnight was ridiculous. 2. Lack of racks for wet towels. 3. The breakfast is excessively expensive in view what’s served.
Great view towards the lake. Shuttle service.
Stayed in April 2024
Reviewed: 15 April 2024
Luke
GuernseyFantastic stay , are room was amazing with great views over the lake
Stayed in April 2024
Reviewed: 11 April 2024
Michael
United StatesEverything met our expectations
Nice room with a great view. The onsen was very nice as well. The staff were friendly, helpful and professional. Great location near the lake, train stations and restaurants.
Stayed in April 2024
Reviewed: 9 April 2024
Miyoko
United StatesHotel restaurants were pricey options only.
Lake view and hot springs.
Stayed in April 2024
Reviewed: 6 April 2024
Nawarat
ThailandComfortable hotel, wide space and very good hot spring.
Stayed in April 2024
Reviewed: 28 March 2024
Shirley
SingaporeWe were there on a weekend of the summer holidays, so it was quite full. Had to wait for 15 mins to get a table at breakfast. The public bath was quite packed too. So best to avoid peak periods. Other than that, the hotel was perfect!
Biggest room I've ever stayed in Japan! Bright and cheerful with a nice balcony that overlooks the lake. There were 3 of us in one room but there was still plenty of space. The good quality coffee and tea provided in the room are great touches. Love the breakfast too - there's plenty of choices and they all taste good. Would love to stay there again.
Stayed in March 2024
Reviewed: 28 March 2024
Wilfried
Francenothing
Great room Great view
Stayed in March 2024
Reviewed: 25 March 2024
Anthony
United KingdomI think the Italian food served is not very authentic and rather undersized
The room is large and view exceptional
Stayed in February 2024
Reviewed: 25 March 2024
Heather
United KingdomA beautiful location for a simply gorgeous hotel. The room was lovely with a fantastic view of the lake, the breakfasts were well rounded choices and delicious, and most of all the staff were always helpful. I highly recommend staying here if you want to explore around Kyoto and Lake Biwa, and then have a great place to relax after a busy day, or to take a break and some time to simply relax
Stayed in March 2024
Reviewed: 22 March 2024
Loh
SingaporeNil
The hotel is just a short walk from the Hamaotsu Station. Great view of Lake Biwa n the water fountain from our room
Stayed in March 2024
Reviewed: 20 March 2024
Rachaneekorn
ThailandThe breakfast area is a bit crowded. I would recommend to go before 8.30 am. We stayed for 2 nights. The first morning the beef stew ran out and they didn't refill it. Luckily we had it on the 2nd morning. It was wonderful.
The location is good, next to the lake. We drove there and the parking was spacious. The public bath area was good and very clean, but there were many people after dinner. The hotel provides shuttle bus to the train station, although we didn't use it. There was a mistake during the parking that even though the ticket was scanned at the front desk, the machine charged us for the parking. The reception was really helpful and reimburse the expense by cash right away. Thank you very much.
Stayed in March 2024
Reviewed: 8 March 2024
Yc
Hong Kongwide window making it cold at night
excellent lake view
Stayed in March 2024
Reviewed: 25 February 2024
Kin
United Kingdombetter to have Denki Buro in onsen
everything is fine
Stayed in February 2024
Reviewed: 9 January 2024
Wing
Hong Kong1. Facing the lake 2. Spacious room 3. Free shuttle to/ from the hotel and Otsu station 4. Buffet breakfast with plentiful choices of food 5. Friendly staff
Stayed in December 2023
Reviewed: 4 January 2024
Liengyi
TaiwanHave no enough time to stay more days
Shuttle services room amenities view of biwako lake and general vibes Wonderful
Stayed in December 2023
Reviewed: 26 December 2023
Lim
MalaysiaThe bed a bit hard
The room, view and Onsen
Stayed in December 2023
Reviewed: 20 December 2023
Jessie
United StatesNone
Spacious room with lake view, comfortable bed, and onsen. The location was most convenient and the shuttle bus was also a great help. The staff was also very friendly and helpful. I like this hotel a lot.
Stayed in December 2023
Reviewed: 15 December 2023
Gueisian
Taiwanthe breakfast is good and the bed is comfortable. i would remommend that bikawa hotel is your best choice when vist bikawa lake area.
Stayed in December 2023
Reviewed: 14 December 2023
Ping-yu
TaiwanBeds are a bit too soft.
The breakfast is very good.
Stayed in December 2023
Reviewed: 12 December 2023
Lai
ThailandSpacious clean. Great breakfast Great lake views.
Stayed in December 2023
Reviewed: 22 November 2023
Mikhail
IsraelGuesthouse owners were very kindly and even took us to the train station
Stayed in October 2023
Reviewed: 11 November 2023
Daniela
CroatiaEverything
Stayed in November 2023
Reviewed: 1 November 2023
Van
JapanThe hotel was a bit expensive. The breakfast room was a bit too small and so we had to wait for vacancy.
The room and the view.
Stayed in August 2023
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