Skip to main content
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Tokyo-to hotel reviews
  4. Tokyo hotel reviews
  5. Reviews of Spa&Capsule Hotel Grandpark Inn Kitasenju

Reviews of Spa&Capsule Hotel Grandpark Inn Kitasenju 1 stars

120-0036 Tokyo-to, Adachi-ku, Senju nakacho 40-9, Japan

#1049 of 1,382 hotels in Tokyo

Guests' Choice

Review score

Based on 111 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    7.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 3 nights

    ...unfortunately they have a really weird system of having to give them the shoe key when going in the hotel and having to give them the door key when leaving the hotel. That makes it quite annoying when going in- and outside and I wish they would get rid of that. I also had a night with some troublesome guests who were really loud and most likely drunk. One of them was in the capsule above mine and fell down and somehow kept laying there and blocked the entrance to my capsule. I managed to at least get out somehow and since I didn't want to do have any problems with other guests I notified the staff about it. I only got asked if I want another capsule, so I asked if it's okay that someone fell down and is just laying in the middle of the corridor. The response was "Well, he is sleeping, right?" After a moment he decided to join me back up to take care of it, but that experience and the way it got handled wasn't really pleasant. The location wasn't great in my opinion. I'm currently not sure how far it is from other places that might be interesting for other people, but at least when I wanted to go somewhere or go back to the station I always had to wait, because there are lots of railroad tracks and I think I never had one time when I could pass without trains passing by. Might not be a huge problem for most people, but it's still annoying nevertheless.

    The onsen and sauna were really nice and would be a reason for me to visit again, but...

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very quiet and comfy inn
    • Leisure trip
    • Group
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    The smoking room and relaxing room being the same room near the mens bath

    Breakfast was good with very friendly staff. The amenities were also very convenient.

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    The bathouse felt grimy, especially inside the hot and cold pools. Definitely needs a pressure wash. Also, it didnt apply to me as a man, but i realized that the bath and sauna was only accessible to men which isn’t fair to the ladies.

    The capsule was very comfy and luxurious and felt clean.The staff was very accommodating and very friendly.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Comfortable capsule hotel.
    • Leisure trip
    • People with friends
    • Premium Capsule Room for Female (with Desk 120cm)
    • Stayed 1 night
    • Submitted via mobile

    The shared toilets and bathroom were a little bit grungy and the spa baths aren't available to women, so the bathing aspect of the stay could have been better, but the showers had good pressure and temperature control, and there were an assortment of products to use in the makeup room, so it was still decent. The socket inside my capsule for charging electronics only worked intermittently. I tried both the USB and the regular socket, but it only sometimes worked and kept cutting out. Fortunately, I had booked one of the capsules with a desk and I had no trouble charging my phone from that outlet, but I would be concerned about being able to charge electronics if staying in a regular capsule.

    This was my first time in a capsule hotel and I wasn't sure how it would be, but it was quite nice overall. The capsules were roomy and the bedding was comfortable. The sleepwear provided was comfortable as well. There are massage chairs available to use and these were a highlight of my stay as they felt particularly great after a stressful day of traveling. The staff was friendly and gave us some recommendations on where to eat as well as generally making us feel welcome. I was a little worried about sleeping in a room with so many people, but the capsules also had fans that could create white noise to block out most sounds, so my capsule felt decently private.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Capsule Room for Female
    • Stayed 5 nights
    • Submitted via mobile

    The spa facilties were only for men

    It was very clean

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Fine for a one night stay if you have no better options
    • Leisure trip
    • Family with young children
    • Deluxe Capsule Room for Female
    • Stayed 3 nights
    • Submitted via mobile

    The common areas were quite stuffy and it smelled of stale cigarette smoke in several areas, the breakfast was served too early and options were limited. The lockers were exactly opposite the sleeping capsules ... there was a lot of rustling late in the evening and early in the morning not great when you need some sleep. We stayed in much nicer, capsule hotels in Kyoto that were much nicer and more value for your money

    The spa an sauna was good. Very friendly staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Shame I did not get to try the curry! I will do so next time Chef! I Promise!
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    Staff was very carrying for my well being. Helped me with every step there was to take in order to register, as well as explained everything in a clear and simple manner. Thank you a lot!

    Stayed in February 2024

  • Reviewed: 13 November 2023

    7.0
    Apart from being too warm it was great.
    • Leisure trip
    • People with friends
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    The rooms have not much ventilation. I found it hard to sleep because of this.

    Location, and price on weekdays. Great areas to eat nearby, the shower and sento are great. The big guy on the desk is a character. He is Really fun and made our stay memorable.

    Stayed in November 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 5 nights
    • Submitted via mobile

    All and staff

    Stayed in July 2023

  • Reviewed: 5 June 2023

    8.0
    it was enjoyable
    • Leisure trip
    • Couple
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    too warm in pods, AC not strong enough dirtier than what is showed in photos only 1 onsen, ladies (wives) did not have a chance to use it because of odd hours needs bigger common area

    comfortable beds ladies space was very nice

    Stayed in June 2023

  • Reviewed: 15 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night

    Be aware that smoking is allowed in the public lounge room. There are no individual shower rooms besides the one inside the spa.

    The capsules are extremely clean and have multiple power plugs. Fast, efficient and cheap place to stay when traveling with curry breakfast included. Nice onsen-type spa experience. Staff knows English and Japanese.

    Stayed in March 2023

  • Reviewed: 24 April 2023

    6.0
    It was a nice stay, sexual assault aside.
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 3 nights
    • Submitted via mobile

    Honestly, I was sexually assaulted in the bathhouse on the 2nd floor. It was a whole situation. I wasn’t sure exactly how it was handled. I checked out the next day and the person who sexually assaulted me said bye as I checked out. I’m not sure what the policy is but i feel He should have been removed. I can send the screenshots from the situation after.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    6.0
    fair price but next time I’ll skip
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 2 nights
    • Submitted via mobile

    locker in front of the capsule = impossible to sleep; sex change bathroom system = if you are a man you can take a shower only after 18:30

    nice neighborhood; nice price; new and clean; super friendly staff

    Stayed in April 2023

  • Reviewed: 14 April 2023

    7.0
    Very clean, but ...
    • Leisure trip
    • Group
    • Deluxe Capsule Room for Female
    • Stayed 1 night

    Shower rooms and make-up rooms were in another area, which was good, but lockers were in the same area as the cabins. In the morning and night, when other guests open and close their lockers, it was quite noisy and I wasn't able to sleep well.

    My cabin and other rooms were all very clean. Hotel toiletries and amenities were also very good.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    8.0
    Good budgedet place for night or two, max 3.
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 2 nights
    • Submitted via mobile

    Weak washing machine instruction. Weak laundry dryer

    Clean, onsen, sauna

    Stayed in April 2023

  • Reviewed: 9 April 2023

    7.0
    it was good and the hot sauna was good as well
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    the Wi-Fi good use a booster

    the staff was helpful and friendly

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    very clean and thoughtful!
    • Leisure trip
    • Solo traveller
    • Deluxe Capsule Room for Female
    • Stayed 3 nights
    • Submitted via mobile

    spa only in the daytime from 12-6 pm. Not the best noise isolation.

    Very clean and very nice workers. The other women were very respectful. everyone tried to be quite in the sleeping area, but the isolation between beds is not good so bring some earplugs! very nice Spa, but sadly only usable from 12-6 pm. would be much better if it could be used in the evening. The hotel is very close to the station and one can find good restaurants and combinies. There are shampoo, conditioner, hairdryer and straightener and even a massage chair free to use. The best capsule hotel I had so far.

    Stayed in April 2023

  • Reviewed: 8 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 2 nights

    The bathroom near the room was very small. A little bit of noise one night when slightly inebriated Japanese people came back.

    Capsule room was very clean. Communal bath was a plus.

    Stayed in December 2022

  • Reviewed: 3 January 2023

    7.0
    Nice facilities, helpful reception, would recommend...
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    I wasn't sure how to use the lockers at the spa, so I couldn't put my bag away. They were all locked. I probably could have asked the reception but if it were easier then that would be nice.

    Great looking building, interior was attractive too. The 24hr reception spoke some English which was very helpful! The capsules were comfortable, and the capsule room was nice too. I liked that the lockers were very close to the capsules. The bathroom was very nice too. I loved that they had lots of manga in the relaxation room, a microwave too. The smoking room is convenient for those who need it, something I don't see in other hotels. It's great they have dryers too.

    Stayed in December 2022

  • Reviewed: 3 January 2023

    7.0
    Nice facilities, helpful reception, would recommend!
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    I wasn’t sure how to use the lockers at the spa, so I couldn’t put my bag away. They were all locked. I probably could have asked the reception but if it were easier then that would be nice.

    Great looking building, interior was attractive too. The 24hr reception spoke some English which was very helpful! The capsules were comfortable, and the capsule room was nice too. I liked that the lockers were very close to the capsules. The bathroom was very nice too. I loved that they had lots of manga in the relaxation room, a microwave too. The smoking room is convenient for those who need it, something I don’t see in other hotels. It’s great they have dryers too.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    near to metro train system . capsule one night is good and no more than 2 because of the noise.

    Stayed in January 2023

  • Reviewed: 24 April 2022

    7.0
    very kind staff
    • Business trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 1 night
    • Submitted via mobile

    Garbage such as empty bags of sweets had fallen in the corridor , but it was midnight. It’s clean in the morning.

    calm and clean bed space. amenities are nice. towels are clean and soft.

    Stayed in April 2022

  • Reviewed: 16 May 2024

    3.0
    Tough
    • Business trip
    • Solo traveller
    • Premium Capsule for Male
    • Stayed 2 nights
    • Submitted via mobile

    No privacy in shower area

    Price

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Great
    • Leisure trip
    • Solo traveller
    • Deluxe Capsule Room for Female
    • Stayed 1 night
    • Submitted via mobile

    I don’t think there was anything I disliked

    It was very clean and the staff was very nice, ladies rooms were on a separate floor and there were lot of mangas to read. Location was also great, very close from the station

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: