Amazing gem in the mountains! We stayed here one night whilst driving back to Tokyo and wished we could stay longer! The room was very big and the futons were super comfortable. The staff was super welcoming and went definitely above and beyond for us. We decided to have the set meal which was incredible, might seem pricey when booking but for what you get and the experience in itself is worth every penny and to be honest even more! There are different onsens in the building, some outdoors and some indoors and there is the possibility of booking one of the outdoor ones privately. I would definitely stay here again!

Stayed in April 2024

Very good service and friendly staff. The onsens were amazing. Good water.

Stayed in March 2024

Very friendly and cozy…

Stayed in January 2024

My 4th time staying at Nakaya Ryokan. Always my favorite place and town in Japan. I always love the staff family-like hospitality.

Stayed in January 2024

JR JOETSU LINE a very low train frequency..

Close to bus and train station ( warning: low train frequency and weather-dependent). Beautiful valley sceneries nearby. A awesome stay experience from the ryokan esp. its outdoor rooftop hotspring and considerate settings everywhere for family guests with babies.

Stayed in January 2024

It was all amazing!

Wow! It was fantastic. The staff were lovely. We got to choose from a variety of patterns of yakata (robes) which was really special. The room (with an ensuite toilet and sink!) was massive. We were provided with 5 futons so we could pile them on top of each other, great for westerners used to softer beds. This made it comfortable. The homemade tiramisu we ordered on arrival was so tasty. The cup challenge for free juice was fun. And best of all, the private onsen experience! We booked 2 time slots (as it was quiet), one in the stone bath and one in the wooden bath. We loved both, but the stone bath was nicest.

Stayed in November 2023

Hopefully there will be more food options nearby

Very quiet, clean rooms, onsen was amazing esp in the cold weather.

Stayed in November 2023

Such a charming Ryokan, with friendly attentive staff. The Onsen were wonderful, especially the outdoors Onsen. We also visited the nearby Tanigawa ridge fro hiking, which I can recommend.

Stayed in October 2023

Great hospitality and food

Stayed in September 2023

None

Quiet for good rest and unload our stress

Stayed in September 2023

Maybe sound insulation could be a bit better but barely noticeable.

Location. - I was going rafting& canyoning in the morning so it was perfectly placed Staff were very friendly You can book private onsen for free. I came in late but was able to get a spot. There is a vending machine for a beer after onsen. Perfect!

Stayed in June 2023

nothing!!

The staff were very accommodating and polite! We had great access to onsen (indoor and outdoor), free apple ice sweets afterwards, delicious dinner and breakfast, and self-serve tea & coffee.

Stayed in June 2023

Such helpful, attentive and customer devoted staff. After my hike l was starving and they asked me if l want to have dinner earlier with extra rice, just as an example of many. Outdoor onsen free of PRIVATE use for 40 min a day!

Stayed in May 2023

We spent two nights at the Nakaya Ryokan and really enjoyed our time there. The hosts were super friendly. Even though they couldn't speak english, they had a very helpful translation device and tried their very best! It is a nice and calm Ryokan near Yubiso Station where you can have a very relaxing stay. The rooms were comfortable and having a bath in the outdoor hot spring after hiking on a rainy day is the best! (You can get hiking maps at the Ryokan) Me and my husband have our left arm tattooed, so we thought we had to reserve the private baths for bathing, which wouldn't have been a problem for us. But after showing them to the owner, we were allowed to use the public bathrooms which was very kind of them! Would highly recommend if you're looking for a peaceful place. The food was also very good! For every night you stay there, you can reserve one Outdoor onsen (they have a wooden and a stone onsen) for free!

Stayed in April 2023

nothing

the onsen, the room

Stayed in April 2023

- no key for the room. you cant lock the door when you're out for bathing or breakfast. - the layout of the ryokan is quite inconvenient. private onsen is on 2nd floor, left wing. but the bathroom is only on 1st floor, right wing.

- very helpful staffs. some dont speak english but with their great service-minded attitude and their translator device, the communication is not a problem at all. - full course dinner is served in the room. while breakfast is buffet. all tastes good. - guests are able to book a 40-minute private onsen (open-air) on upper floor - all day complimentary coffee, many types of tea and popsicle

Stayed in March 2023

No restaurants nearby, but breakfast and dinner are included in your stay and absolutely delicious! So just plan for lunch via bus or a bit of a walk.

Onsen + meals + room all in one?! Incredibly relaxing and excellent value!

Stayed in March 2023

Trains bound for tokyo or echigo yuzawa don't run very often. There are not many spots to sightsee around the ryokan so make sure not to miss your train. Staffs there were super kind but apparently can't speak english very well so I'd rather bring one who can speak japanese fluently.

Everything in the ryokan was great. Excellent place, staffs, onsen(hot spring), meals and more. even the guests were really kind and had good manners.

Stayed in February 2023

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Stayed in November 2023

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Stayed in October 2023

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Stayed in June 2023