The bed was a little hard.

We stayed one night, which was fine. It was a small space, with not much room to spread out. The internet was fast and reliable, though. One thing we really appreciated was that we were able to drop off our backpacks at the front desk before check in time.

Stayed in April 2024

The room temperature is high, I felt hot when I stayed in the room

taste is OK

Stayed in March 2024

The strong sewage smell in the toilet. The coin laundry machines are dirty. Overall old facilities but I guess it is expected for the price paid.

Walking distance to the bus terminal and the shopping mall, location is good. Room is big enough to open 2 luggage.

Stayed in March 2024

Small bathroom

Location is the best. So close to Sakura machi department store and bus stop. And near Kumamoto castle. Breakfast is good.

Stayed in March 2024

The room and the building felt a little bit old, but if you are using the hotel as a place to sleep and not as a place to stay inside the whole day, then there are no problems.

The location was very close to the castle and the city centre. The area was quiet during the night. For people to drive, the attached parking garage was nice and close and reasonably priced, with a discount from the hotel for using it.

Stayed in March 2024

Cleanliness is just average Facilities of toilet is quite old.

Excellent location. Close to the Sakura Machi bus terminal, shopping street, supermarket and major visiting spots Good price

Stayed in March 2024

At night I can clearly hear people having sex upstairs, it does wake me up, the sound insulation is not good

Stayed in December 2023

-

It’s good.

Stayed in January 2024

Nothing to mention.

Good location, close to the castle etc. Clean and comfortable room. Nice buffet breakfast.

Stayed in January 2024

Nothing

Comfortable bed, good location

Stayed in October 2023

Hotel was a bit dated, it could do with repainting and refurbishing.

Friendly staff. Good location, easy to access using the tram and close to the town centre.

Stayed in October 2023

This hotel is super super retro. Everything looks very old. The bedroom is small, and it's still using the old spring mattress which causes sound when you turn your body. The pillow is also very hard. So I had two sleepless nights there. The price was on a higher side, compared to other "retro" hotels. The big issue was the air-con. It kept switching on and off automatically, so it's really annoying. The bathroom is a bit damp and mouldy. The equipment is rusty as well.

The location is great, just opposite the Sakura Machi shopping mall and a terminal bus. It's also a walking distance to the Shinshigai shopping arcade. You can access this hotel by taking the A-Line tram from Kumamoto station or the B-Line tram from Kami-Kumamoto station. The staff was very friendly and helpful. When I complained about the air-con problem, they offered me to switch to another room, which was slightly bigger than the previous one. The check-in and check-out process were both smooth.

Stayed in October 2023

It’s near the downtown of Kumamoto city and near Kumamoto Castle, easy to travel by bus.

Stayed in October 2023

The room is NOT clean enough.

Good Location

Stayed in September 2023

Bathroom was a bit old Water pressure was too weak. Have to spend time waiting for the water Staff could not speak English. Not easy to communicate, but they were nice anyway

Just 5 tram stops from JR station, and then a short walk to the hotel Room was not too small than I thought There was a long table to put my personal stuff Sakura Machi bus terminal is just 5 min walk, where buses to Takachiho and many other places are available Kumamoto castle is a 20 min walk A big shopping mall and supermarket nearby Good sound proof as there was a festival parade early in the Sunday morning

Stayed in September 2023

Bathroom isn't clean, and has mold in the shower. Front staffs changed room for me (thank you) but that also has mold in the bathroom. I don't mind if property is old with wear & tear, but it must be hygienicly clean.

Location near mall and bus terminal. 2 blocks walk from city tramp station

Stayed in September 2023

Old but well cared

Stayed in August 2023

The aircon was not working, it was so suffocating in the room. You have to pay to watch tv.

The beds were comfortable and other room amenities were good.

Stayed in November 2021

The air condition in the room looks a little old.

The staff reception was excellent

Stayed in October 2021

The room was very small. A little run down. The bathrooms were extremely small. It was very difficult to move around. The lobby smells like smoke! Very disappointed.

Breakfast was ok. The location is great!

Stayed in October 2021

The mould in the bathroom. This is extremely unhealthy and needs to be removed. We would have given a better rating if it was mould free

It was compact and had everything we needed

Stayed in June 2024

Need bathroom replacement. It smells…

Kind staff

Stayed in May 2024

The bathroom was full of mold.

The staff were great.

Stayed in April 2024

Great location!

Stayed in March 2024