377-1711 Gunma, Kusatsu, Kusatsu 464-34, Japan
#45 of 49 hotels in Kusatsu
Guests' ChoiceBased on 40 hotel reviews
6.5Cleanliness
6.6
Comfort
6.7
Location
7.3
Facilities
6.5
Staff
7.2
Value for money
7.6
Free WiFi
5.3
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Showing 1 – 25
Reviewed: 27 April 2024
Ong
Philippinesthe location
The small open onsen, the food and the view from the hotel
Stayed in February 2024
Reviewed: 25 April 2024
Sheryl
JapanA normal stay for staycation
Stayed in April 2024
Reviewed: 12 March 2024
Rebecca
IndonesiaThe breakfast time is quite fast, only 50 mins. No amenities in the bathroom but they have it in the onsen.
The room looks old but clean and quite spacious. The place was on top of the hill, walking there is a little tiring but they have a bus to take you to the main tourist spot and back (this also means the place have a great view). There are indoor and outdoor onsen as well as a sauna. The yukata are cute. Breakfast is a buffet with good food.
Stayed in February 2024
Reviewed: 3 February 2024
Cañada
JapanDirty curtains
The food was good and the staff were nice
Stayed in February 2024
Reviewed: 17 December 2023
Koh
SingaporeOld , run down. Mealtime is too short.
Location
Stayed in December 2023
Reviewed: 15 December 2023
Rochelle
AustraliaIt was a bit far from the centre of town.
Price and dinner and breakfasts included were satisfying. Shuttle bus was convenient.
Stayed in December 2023
Reviewed: 25 November 2023
Sathish
IndiaRestroom facilities
Breakfast and dinner
Stayed in November 2023
Reviewed: 16 November 2023
Joshua
SingaporeMy non smoking floor has a thick ashtray scent. Supposed to be nearby sainokawa onsen which was why I booked it. Hiked through the forest to get to it only to find the path blocked. The front desk staff can’t speak basic English. I’ve been to hotels further from Tokyo and less popular with better English. The staff speaks accented Japanese which makes it difficult to understand. The souvenir store on the first floor was closed throughout. The hotel doesn’t take credit card payment. Only cash and smart phone payment. Isn’t enough power sockets in room.
Stayed in November 2023
Reviewed: 29 October 2023
Kin
Hong KongOnly public onsen provided and the food was so so but acceptable with this price.
Great price
Stayed in October 2023
Reviewed: 6 October 2023
Stephen
CanadaFurniture and washroom need replacement
Onsen facility is good
Stayed in October 2023
Reviewed: 5 October 2023
Sachiko
United Statesnone
onsen
Stayed in October 2023
Reviewed: 22 February 2023
Evie
AustraliaVery outdated feel to the property - feels like walking into old apartments in horror films. Local Japanese visitors seem to have options for dinner menu but no options given to foreign travelers who booked through booking.com
Decent sized outdoor onsen with Mountain View. Room with same amazing view + balcony. Delicious dinner. Regular shuttle service to the main Yubatake area, it’s a bit far to walk.
Stayed in January 2023
Reviewed: 15 January 2023
Nunu
Japanprivate bath room is a little poor in cleaning.
It is situated on the hill, so good in smells. Food are very delicious and wine also good.
Stayed in January 2023
Reviewed: 14 December 2022
Tipsuda
ThailandA bit far from the centre. I didn't know that it's uphill walk to the hotel on the first day. However, after checked in i found out that there're shuttle provided on hourly basis. Only cash, no credit card accepted. Please bring cash!!!. The property is a bit "retro" style which is reasonable for the price. No amenities and hair dryer in room. Need to go to the onsen anyway.
Outdoor onsen is the highlight. Food is delicious. Spacious room, view from the room is superb. Can hear the water stream sound from a park behind the hotel. Value for money. Overall, it's a decent experience staying here.
Stayed in December 2022
Reviewed: 4 April 2022
Joanna
JapanThe room lacked any soap which was a little strange. The bathroom felt a little unclean but since we used the onsen, it didn't really matter.
The breakfast was nice and had a wide variety of foods. The onsen was very nice and the outdoor bath was lovely, facing the forest. The room was spacious.
Stayed in April 2022
Reviewed: 8 March 2022
Lorna
Japannone
onshen
Stayed in January 2022
Reviewed: 14 November 2021
Abubakar
JapanThe room washroom with bath is too small and hotel shuttle to yubatake is not frequent.
The hotel open air onsen is very good with good view of forest and the breakfast is great with lots of variety.
Stayed in November 2021
Reviewed: 13 November 2021
Abubakar
JapanThe toilets are too small with no aminities. Beds are too small and not much comfortable. Hotel shuttle for yubatake don't run frequently and the walk back to the hotel is steep.
The breakfast was good but the time is too short. Hotel onsen is very good with good view of the outdoor trees. The view from the room was very good.
Stayed in November 2021
Reviewed: 23 September 2021
Honeycee
Japanthe aircon is very weak it’s not cold I think it’s automatically set, also don't have shampoo and other needs inside the bath in our room you have to bring your own
the food is ok if i will give stars at 1 to 5, I'll give 3 stars because it's cheap, just right for the price
Stayed in September 2021
Reviewed: 10 April 2024
Vichit
ThailandThe room was dirty and not clean properly. There was dust on all tables. There was not soap and shampoo in the bathroom inside the room
Stayed in April 2024
Reviewed: 2 March 2024
Eve
United KingdomLots of Japanese style food to choose, good buffet breakfast. Location is good, walking distance to town Center. A good seventy feeling of this hotel, very good for value. Onsen in this hotel is much better then most advertised in town.
Stayed in March 2024
Reviewed: 24 January 2024
Ale
JapanOnsen
Stayed in January 2024
Reviewed: 6 December 2023
Philg
United KingdomRoom doors are like prison cell doors.
Nice hotel fairly close to the centre of town. Facilities quite basic but clean and functional. Nice Onsen included with hotel.
Stayed in November 2023
Reviewed: 11 November 2023
Benchawan
AustraliaDinner and breakfast are so poor- not variety and cheap products
Staff helpful and friendly
Stayed in November 2023
Showing 1 – 25
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