Both dinner and breakfast were good very good

Stayed in March 2024

Excellent room with private onsen Beautiful outdoor public onsen as well Good location in Kurokawa Onsen close to shops and other ryokan

Stayed in April 2024

Nothing comes close to this level of comfort and quality

Stayed in April 2024

Meals served were delicious and the staff was attentive and addressed all of my needs. The men’s outdoor ryokan was clean and relaxing as well.

Stayed in April 2024

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We had an unforgettable family stay at a traditional Ryokan in Japan. From the moment we arrived, we were warmly welcomed by the staff, who made us feel right at home. The serene atmosphere of the Ryokan, with its beautiful tatami rooms , and peaceful environment, provided the perfect escape from the hustle and bustle of city life. Our family enjoyed the delicious kaiseki meals served in Ryokan and loved relaxing in the private onsen. We highly recommend this Ryokan to families looking for a unique and authentic Japanese experience.

Stayed in March 2024

Driving to the hotel is a little difficult, as the road to the hotel is weird.

Perfect dinner and breakfast, super comfy onsen with private onsen upon reservation. Friendly staff and comfy stay.

Stayed in February 2024

The bed was a little on the hard side which was abit uncomfortable for my pregnant wife. But the whole experience more than made up for it.

Service was excellent, staff were very friendly and welcoming. Both dinner and breakfast were exceptionally delicious, wide variety of dishes and we were very full after both meals. Private onsen inside the room was spacious and clean. the room itself was generously large too. Out of all the ryokans I have stayed in Japan, this room was one of the largest. The ryokan is located just a 5 min walk to the main area where you can see the lanterns illuminate at night. Highly recommended!

Stayed in March 2024

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Amazing food, very kind staff, great room with private onsen, quiet and peaceful experience.

Stayed in March 2024

Clean and you get what you want !

Great staff ! Can’t deny that they r so friendly and helpful !

Stayed in March 2024

The hotel was very beautiful and the in-room onsen was delightful. The staff picked us up from the bus stop and dropped us off as well.

Stayed in February 2024

I was guest of this Ryokan in early December and it was like living in a dream. The town is enchanting, the Ryokan is absolutely splendid and well kept, the breakfast and the dinner were an amazing experience and the personnel was kind and professional (especialy Quynh who was superkind and made my experience even more memorable). My room was wonderful, the onsen very beatiful

Stayed in December 2023

To go to rooms either to the lower floor or second floor, you need to walk on the stairs. So, for those who have weak knees or legs, be prepared to walk on stairs, as there is no lift inside the Ryokan.

It’s clean, quiet and well-maintained. I stayed in a 2-western-beds room with private onsen. The onsen is good and appropriately levelled…(in the onsen I stayed in the previous night, the onsen water is below my chest when I sat upright straight. I’m only 5’2” (157cm)). So I when I came to Wakaba onsen, I felt great since the water could cover my shoulders. The family bath is super comfortable too. It’s a pity that the public onsen got nobody when I went there at 9pm. A bit too cold and quiet. Later I knew the reason why it’s empty without any guests. It’s that only 6 rooms on the lower floor were open for bookings while the other 10 rooms on the second floor are under renovation.

Stayed in January 2024

Both dinner and breakfast was good, the staff are very helpful. The onsen in my room is big enough for 4 people which is a bonus.

Stayed in January 2024

Breakfast dinner and private onsen were perfect!

Stayed in December 2023

lack of recreational activities, other than onsen.

Dinner - wonderful food and excellent service

Stayed in December 2023

We opted for Japanese-style futon beds which I'm not used to so it's a bit hard for me.

Friendly staff, delicious dinner and breakfast, nice onsen with private and public. I love the outdoor one the most. Our room is very spacious with Japanese-style tatami and the sound of the river is very relaxing.

Stayed in November 2023

However, I feel compelled to provide constructive feedback based on a less-than-ideal incident. Unfortunately, my mother sustained a cut from broken glass in the room, prompting a suggestion for room service to ensure such occurrences are prevented in the future.

I recently had the pleasure of staying at Ryokan Wakaba and would like to express my commendation for the establishment's remarkable hospitality. The staff's fluency in English was both shocking and impressive, making them, in my opinion, among the most proficient English-speaking teams in Japan. The culinary experience at Ryokan Wakaba was nothing short of delightful, with delicious meals provided for both breakfast and dinner. Notably, the innovative approach of ensuring that each visit brings a unique dining experience by avoiding meal repetition was a standout feature. Despite being an older establishment without ostentatious embellishments, my stay in the new wing proved to be a luxurious experience. The inclusion of a private onsen in the room, as well as the option to reserve a separate private onsen, added an extra layer of comfort and exclusivity. The outdoor onsen, characterized by its relaxing ambiance and optimal temperature, further contributed to the overall tranquility of the stay. In conclusion, my experience at Ryokan Wakaba was overwhelmingly positive, marked by superb hospitality, culinary excellence, and serene relaxation. I believe that addressing the mentioned concern will further elevate the safety and satisfaction of future guests.

Stayed in November 2023

Bathroom area was very cold. The heater in the bathroom was too tiny to provide warmth.

Very nice and cosy ryokan with staff who spoke perfect English. Dinner and breakfast were excellent.

Stayed in November 2023

The only thing we only understood upon arrival was that the different prices listed on Booking.com were actually related to the different options for the dinners' menu. It would be great to add said details on the listing, or clarifying that point through messaging after the booking.

The staff was incredibly welcoming, happy to help us around; both before our stay as well as on site — they even took care of parking our rental car :) Meals (both dinners and breakfasts) were one of the highlights of the stay, with an amazing variety of truly excellent dishes — and different everyday! The onsen was amazing, we truly appreciated having the option to book a private room for ourselves, as this was our honeymoon. The rooms was great as well, in a traditional japanese setting, with extremely comfortable futons, a private bath, and an adjoining tea room.

Stayed in October 2023

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The meals were fantastic! Staffs speak English so it's convenient for non-Japanese speakers. Futon is extremely comfortable and onsen was great.

Stayed in November 2023

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Lovely and helpful staff. Wonderful dinner and breakfast. The room was large and spacious, very clean and comfortable. Fabulous onsen!

Stayed in November 2023

Beautiful place to stay.

Stayed in October 2023

Perhaps the kaiseki dinner on second day can include more vegetables.. slightly too much meat

Location is near to bus stop. The property provides free pick up and transfer services for guests with luggages.

Stayed in October 2023

Should have menu list for guest to choose in future

Good take care guest

Stayed in October 2023