Oi-Qaragai gorge, Ile Alatau, Almaty region, 041610 Besqaynar, Kazakhstan
#3 of 9 hotels in Besqaynar
Guests' ChoiceBased on 485 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.6
Staff
8.5
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 24 May 2024
Yaser
Saudi ArabiaBreakfast boufet limited selection and resturant staff attitude
Kind & polite female staff in the reception while checking out helped us ordering Taxi by her yendix app. 🙏🏻 Thank You
Stayed in May 2024
Reviewed: 21 May 2024
Mohammed
United Arab EmiratesChecked in at 11 at night and had to carry the luggage by ourself to the tree house which was 100 steps above from ground.
Great location, a proper resort with lots of activities. You should pay for all the activities. Tree house bas a very good view but have to take the luggages up which was a hassel
Stayed in May 2024
Reviewed: 12 May 2024
Asset
KazakhstanBeautiful nature, food, activities in resort.
Stayed in May 2024
Reviewed: 10 May 2024
Salim
United Arab EmiratesAmazing special experience
Stayed in May 2024
Reviewed: 10 May 2024
Salim
United Arab EmiratesThe walk to the tree house is very long ,they provide buggy to the tree house location but the walk upstairs was alot our room was at the very top which is amazing but the walk is painful, the have a tram like system which you can see to get u on top but it was not operational
The best tree house i ever stayed in amazing experience
Stayed in May 2024
Reviewed: 28 April 2024
Benedict
United Arab EmiratesHard to bring in and out luggages from the tree house
The experience living in the mountain
Stayed in April 2024
Reviewed: 15 April 2024
Jigar
United KingdomEverything was superb
Everything was superb including location. Specially tree houses EXPERIENCE to stay was awesome
Stayed in April 2024
Reviewed: 14 April 2024
Anjan
United Arab EmiratesRestaurant options can be improved, breakfast spread can be improved
The location in the middle of the mountain was amazing, lots of adventure activities within the resort
Stayed in April 2024
Reviewed: 12 April 2024
Akshay
United Arab EmiratesFood Options were less
Tree House
Stayed in April 2024
Reviewed: 1 April 2024
Siti
QatarThe phone in the yurt was unserviceable.
We had a 1-night stay in the yurt. Such a unique and amazing experience for us. The yurt was clean comfy and surprisingly spacious. The heater kept us warm on the cold winter night. Ski tracks are just at our doorstep and many other activities within the resort. The staff was very helpful and always tried their best to accommodate us. They helped us to carry our suitcases to the yurt in the snowy weather. The lady at the reception was kind enough to arrange a takeaway breakfast box for us as we had to check out early to catch our flight home. We wished to stay longer here and would love to come back again.
Stayed in March 2024
Reviewed: 30 March 2024
Bashar
United Arab EmiratesRoom temperature was too hot. Ski trail was closed.
Nature, staff, food
Stayed in March 2024
Reviewed: 25 March 2024
Senthil
United Arab EmiratesWe have to Walk atmest 500 steps on snowy weather with luggage and none was helping us and we have to pay for the bell boy for take one luggage and rest we carried all the way top of the resort which is cruel
Just the Location of the property and nothing is good
Stayed in March 2024
Reviewed: 14 March 2024
Yan
GermanyA bit pricey restaurants, no cart transfer from hotel to aport alatau restaurant.
Facilities, nature, ski tracks, place, air quality, zip lines
Stayed in March 2024
Reviewed: 5 March 2024
Thara
KuwaitWe had to carry our own luggage and drag it in the snow very exhausting and the hotel staff said it’s not their responsibility. So put in mind to take small luggage After 5 pm most activities are closed except the restaurant so it gets boring at night . The phone line was down so we were secluded and couldn’t contact anybody even the room service
I liked the location , the snowy mountains , the ski slopes and everything around was close . For the horse riding and moon bike rental you have to go down with the shuttle bus which is every hour. The staff at reception are very helpful. We stayed in a Kurt was very nice experience it was spacious and very traditional
Stayed in March 2024
Reviewed: 3 March 2024
Maja
SloveniaThey help you with laguage but is still very unconfortable crossing the slope with all things.
This tradicional Kazakh tent is special, it was very warm and nice decorated. It is on the ski slope and nice for stay a day or two.
Stayed in March 2024
Reviewed: 27 February 2024
Vadim
KazakhstanThe cost of spa and sauna services is on the higher side, and they don't offer disposable underwear and caps. It would be convenient if they provided disposable liners for ski helmets.
Oi-Qaragai Hotel is a gem nestled in the mountains. Its location offers breathtaking views and a chance to indulge in outdoor activities like skiing or snowboarding. Don't miss the local sauna experience, but book in advance. Overall, it's perfect for those seeking both tranquility and adventure in a charming mountain setting.
Stayed in February 2024
Reviewed: 21 February 2024
Daniel
United Arab EmiratesGreat location within the ski resort. Excellent restaurant.
Stayed in February 2024
Reviewed: 19 February 2024
John
Irelandall good
yurt was great, restaurants too, spa also lovely
Stayed in January 2024
Reviewed: 11 February 2024
Sandhya
IndiaFor every little thing I had to walk so much, absolutely uncomfortable
It’s beautiful
Stayed in February 2024
Reviewed: 27 January 2024
Sarah
PhilippinesWe stayed in one of the tree houses. It was a bit of challenge to haul up our bags to our room, but they did assist us. Going to the restaurants requires a lot of walking which is fine by us and they also offer 24hr room service if you don’t feel like going out of your cozy room.
We love the location and enjoyed skiing. The restaurants in the property are amazing.
Stayed in January 2024
Reviewed: 24 January 2024
Abdulla
United Arab EmiratesCleaning was not on my expectation
Location and facilities
Stayed in January 2024
Reviewed: 24 January 2024
Naseeb
United Arab EmiratesThe Treehouse direction and room numbers were not mentioned any were in English
View of the room and calm and quiet
Stayed in January 2024
Reviewed: 23 January 2024
Thomas
QatarThere was no elevators to carry our luggage’s to the tree house and it was high up in the hill..almost 200 steps plus with heavy luggage was a big hurdle. Either you should travel light or keep this in mind if you are choosing tree houses. Or there should be some facility to take the luggage like a funicular.
The whole resort was huge and not very far from the Almaty town. Almost 20min to 30 min in taxi. We stayed in the tree house, it was warm and cozy with the great view of mountains. It was fully covered in snow as we traveled in December. The skiing facilities were great too except that they had very few people who could speak in English. People were very nice and tried the best to communicate using google translator.
Stayed in December 2023
Reviewed: 22 January 2024
Cristine
United Arab EmiratesNothing we do not like. There is no lift going to the treehouse, it is better to bring little bag, we brought little trolley bag, but it has no problem to carry it on the stairs going to treehouse.
We like the ambiance, very cozy and super relaxing, the view outside the treehouse is so breath taking we love it!
Stayed in January 2024
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