Juan Valle 18, Centro, 36000 Guanajuato, Mexico
#70 of 101 hotels in Guanajuato
Guests' ChoiceBased on 26 hotel reviews
8.0Cleanliness
8.1
Comfort
7.9
Location
9.2
Facilities
7.6
Staff
8.2
Value for money
7.5
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 4 November 2023
Alejandro
United StatesWe had trouble when paying at the checkin. Booking charged us and the property wanted to charge us again because the payment wasn’t posted to there system. They didn’t do nothing to fix the problem so I had to call booking customer service and fix everything my self.
It was close to the historic center
Stayed in November 2023
Reviewed: 29 October 2023
John
United StatesFriendly and efficient staff, kindly ladies looked after the room. Perfect location, near the Basilica, the Rivera Museum, the Alhondiga, numerous cafes and restaurants. Good stay.
Stayed in October 2023
Reviewed: 27 October 2023
Stephen
United StatesBathroom was tiny, whereas the shower was spacious. Rooms on the front of the hotel are noisy during the Cervantino Festival, with raucous youth singing and shouting at night. I think I would recommend rooms at the back next time.
Great location. Property has an elevator- one of the few in the neighborhood- maybe the only one. The staff were friendly and courteous. The tour touts in front of the hotel entrance were not annoying or aggressive.
Stayed in October 2023
Reviewed: 19 February 2023
Kelly
United StatesArea was very loud. I'm sure if I had not chosen a room with a view it would have been much better.
Location was great.
Stayed in February 2023
Reviewed: 25 February 2022
Catherine
MexicoCurtains need to be rehung ,no cups to rinse with. No facecloths Rest was okay
Stayed in February 2022
Reviewed: 4 February 2024
Vittoria
United StatesVery clean, staff were friendly & helpful. Centrally located - everything walking distance. I loved getting my morning coffee up the street and my pan dulce & fresh OJ down the street. Just a few feet away.
Stayed in February 2024
Reviewed: 23 November 2023
Pietrotull
SwitzerlandThe room was tiny, no windows. Other rooms might be better. TV poorly mounted and looked like it was about to fall from the wall, also the signal was terrible, you could not actually watch anything. Also the valet parking was sloooow. It took forever to actually get your car back.
Location is by far the best part about this hotel.
Stayed in November 2023
Reviewed: 5 November 2023
Pluma
United StatesThe hotel doesn’t offer breakfast. Rooms are small and very noisy-Able to hear other guest. No laundry service worth using. Our clothes was washed but smelled and were extremely stiff. The bag of clothes was thrown on our bed without being neatly folded. I paid for the service yet I didn’t get what I expected.
It’s centrally located where the events and historic points are.
Stayed in November 2023
Reviewed: 2 December 2022
Karla
Dominican Republicit is very centric and confortable
Stayed in November 2022
Reviewed: 9 November 2022
Eleazar
United StatesThe Hotel. Had no air conditioner. No telephone. Terrible service.
Nothing
Stayed in November 2022
Reviewed: 13 October 2022
Carl
Mexicono drinking water. took 2 hours to retrieve car!
location
Stayed in October 2022
Reviewed: 7 August 2022
Anonymous
MexicoRoom was not clean, sheets has stains, q
Location is excepcional
Stayed in August 2022
Reviewed: 28 March 2024
Christopher
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 21 March 2024
Bette
CanadaThere are no comments available for this review
Stayed in March 2024
Reviewed: 25 October 2023
Paola
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 6 January 2023
Hasret
GermanyThere are no comments available for this review
Stayed in December 2022
Reviewed: 9 November 2022
Juan
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 10 August 2022
Melisa
MexicoThere are no comments available for this review
Stayed in July 2022
Reviewed: 1 January 2022
Amilcar
MexicoThere are no comments available for this review
Stayed in December 2021
Reviewed: 25 July 2023
Sandra
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 13 July 2023
Miguel
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 9 July 2022
Tiana
MexicoThere are no comments available for this review
Stayed in July 2022
Reviewed: 19 April 2022
José
MexicoThere are no comments available for this review
Stayed in April 2022
Reviewed: 19 December 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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