Based on 142 B&B reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.2
Staff
9.7
Value for money
9.1
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2024
Ana
United StatesThere wasn’t anything I didn’t like . It was perfect .
The place is beautiful , friendly staff and the breakfast was delicious . Rooms were always clean and very spacious . Walking distance to downtown was a 10 min walk .
Stayed in April 2024
Reviewed: 28 April 2024
Ann
United StatesSome of the showers were a little small and awkward. I would have preferred more bottled water in the rooms. But these are minor complaints.
This is a small hotel, formerly a residence. The rooms are large and very nice, and the hotel itself is lovely. Staff was very accommodating although at times, communication was challenging. Google translate came in handy! Parking on site, delicious breakfast included.
Stayed in April 2024
Reviewed: 10 April 2024
Janice
CanadaThe street was very noisy from traffic at night.
The staff were very obliging,
Stayed in February 2024
Reviewed: 14 March 2024
Trudy
United StatesRooms a bit warm
Great location. Quiet. Exceptional staff - always helpful Our included breakfast was excellent Provides an authentic experience for visiting San Miguel
Stayed in March 2024
Reviewed: 12 March 2024
Dan
United StatesThere was very little to no pressure in the shower. This is why I give Casa Maria Elena a lower rating.
The location was central and easily accessible on foot. The breakfast was very good. Raul was friendly.
Stayed in March 2024
Reviewed: 20 February 2024
Christiana
United StatesCan’t think of anything
Location staff and charm
Stayed in February 2024
Reviewed: 4 February 2024
Lulu
United StatesWe were in this beautiful “casita” and the only complaint I have is that there was absolutely nothing in the kitchen. I feel that they could have at least provided some kitchen utensils and a couple of kitchen towels and paper towels. Other than that it was fantastic.
The property is a little hidden gem. As you walk in the front door you’re transported into this gorgeous setting with a beautiful central garden. The breakfasts in the morning were delicious and served so caringly by Juan Jose. All the staff were friendly and professional.
Stayed in January 2024
Reviewed: 2 February 2024
Susan
United StatesNothing
The staff were wonderful. The location perfect and close the main square. The room was fine and the breakfasts were great.
Stayed in February 2024
Reviewed: 30 January 2024
Anyavel
FinlandShower should have some antislippery mat or something, it can be dangerous
Very friendly and helpful staff and very good location near main square in downtown
Stayed in January 2024
Reviewed: 25 January 2024
Hector
United StatesBugambilia room had no hot water in sink which made shaving in the morning quite difficult.
Staff was professional and friendly, environment pleasant, breakfast very good, rooms were spacious, location reasonably close to center of city
Stayed in December 2023
Reviewed: 15 January 2024
Wendy
CanadaSometimes a little noisy at night from street noise.
Breakfast and location were excellent.
Stayed in January 2024
Reviewed: 2 January 2024
Bárbara
MexicoExcellent location close to city center and great service. Bonus for being pet friendly! We had a great stay.
Stayed in January 2024
Reviewed: 26 November 2023
Bobby
United StatesStreet noise in the front rooms. Construction noise in the back room.
Beautiful property with lovely interior courtyard and fantastic breakfast.
Stayed in November 2023
Reviewed: 26 November 2023
Monica
United StatesAll was fabulous!
Clean and quiet room. Fabulous breakfast! Fabulous service!
Stayed in November 2023
Reviewed: 25 November 2023
Luis
United StatesBeautiful surroundings, comfortable room, great hospitality, great breakfast included, close to “el centro”. Really enjoyed our stay. Price was reasonable.
Stayed in November 2023
Reviewed: 7 November 2023
Lynne
United StatesThe stairs getting older and stairs are not my favorite thing
Location and breakfast was good staff was friendly
Stayed in November 2023
Reviewed: 21 October 2023
Anne
United StatesNo disappoinments.
The meals were exceptional. Great selection and much more that I would have expected. Lovely, peaceful dining outside o the patio or inside if wanted. I was very impressed with the friendly service and English was spoken, which helped. Each morning it started me off with a smile. In addition to what you ordered for breakfast, it was accompanied with dish of fresh, tasteful fruit, fresh squeezed juice, good coffee. Lunch was also a good selection and delicious. Mostly excellent Mexican cuisine but also some non. My room was bright, beautiful Mexican tile in bathroom, very spacious and comfortable, bigger than a normal hotel room and a peaceful, pleasant feeling. Big windows that opened and were screened. Could not have been more pleased. Stayed 4 days and hope to go back to that hotel again!
Stayed in October 2023
Reviewed: 21 October 2023
Bobbie
United StatesI'd have liked more filtered water delivered as a wine bottle of water for 2/daily wasn't enough (you can ask for more). It was chilly in the evening so I would have liked a blanket in the closet (we finally asked for one).
Casa Maria Elena is a lovely hotel that serves a wonderful, full Mexican breakfast included in the price of the room. Our King room overlooking the garden was spacious, quiet, and elegant. It featured beautiful windows that open, a ceiling fan, and AC as well as a roomy tile shower. The staff are accommodating and responsive. The full morning breakfast is delicious.
Stayed in October 2023
Reviewed: 10 October 2023
Juan
MexicoNothing.
Breakfast was awesome! People is nice!
Stayed in October 2023
Reviewed: 10 October 2023
Nancy
United StatesThere wasn’t anything I didn’t like
The casa was beautiful and felt very peaceful. I worked there all week in the patio and it was perfect. The location was great because it was super close to everything without being inside the town square. Everyone was so nice and helpful.
Stayed in October 2023
Reviewed: 7 October 2023
Luis
United StatesNothing
Excellent location, clean, staff very nice and helpful, very good breakfast included.
Stayed in October 2023
Reviewed: 20 September 2023
Ayesha
United StatesThere wasn’t anything not to like
This place is a gem! it is located very close to the center of town in a quiet area. The outside garden is really lovely with the fragrance of guavas permeating the air. There were different seating areas and a fire pit as well. The staff were all extremely helpful and very pleasant. The breakfasts were really delicious, made to order and very filling. Also breakfast time is longer than most hotels so you don’t have to rush in the morning which is really a big plus when one is on holiday and trying to relax. The room we had was very spacious as well. All in all we had an excellent stay and hope we can return again!
Stayed in September 2023
Reviewed: 18 August 2023
Farah
United StatesIt was clean, great breakfast, staff were all great Raul, Dulce, Valeria, Toby were great. Short walk to the Centro and Aldama street, quiet street. Great value for family of 4.
Stayed in August 2023
Reviewed: 9 August 2023
Laura
United StatesProperty was very nice and comfortable.
Stayed in August 2023
South Lake Tahoe, USA
Helsinki, Finland
Port Vila, Vanuatu
Cartagena de Indias, Colombia
Baan Tai, Thailand
Bad Gastein, Austria
Hoofddorp, Netherlands
Melbourne, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content