Skip to main content
  1. Hotel reviews homepage
  2. New Caledonia hotel reviews
  3. Noumea hotel reviews
  4. Reviews of Hilton Noumea La Promenade Residences

Reviews of Hilton Noumea La Promenade Residences 4 stars

109 Promenade Laroque, 98807 Noumea, New Caledonia

#9 of 26 hotels in Noumea

Guests' Choice

Review score

Based on 424 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Great location, comfortable rooms, plenty of good local restaurants (better than eating in!)
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Rooms weren’t cleaned every day, and cleaners often didn’t turn up before 3pm. Breakfast plentiful but not all items were good. Bacon undercooked, scrambled eggs overcooked.

    Spacious 3 bedroom apartment with sea view

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Good relaxing family trip
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Kitchen needed more equipment pool is small

    Friendly staff good location big room with lots of amenities

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with King Bed
    • Stayed 7 nights

    See above.

    The King bed was very comfortable. 5 out of 5. The pull out couch bed which our daughter slept on was rather hard, may need an upgrade. The front reception staff were super friendly and helpful. The apartment was spacious and we loved the deck. The bathroom needs an upgrade. The bath over the shower was not a good set up as the water did not drain well whilst having a shower so you were standing in a pool of water. There was no fan and really the window which opened onto the corridor was not appropriate.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    An unforgettable experience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Reception staff and housekeepers were fabulous. Views were exceptional and every request that we made was accommodated. I am looking forward to going back in 6 months.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    8.0
    excellent
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    good size apartment. great view.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Great spacious stay in Nouméa
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with King Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Hotel was spacious

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    The staff did not tell us why it is not wise to swim on the beach - no one swam on the beautiful and clean beach. While we had heard from one local, that there had been recent shark attacks, they confirmed yes that it was wise to swim at a nearby beach with a safety net.

    The view from room and balcony

    Stayed in January 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Garden needed love. No back up genie's, had no power for over 8 hours, thought a Hilton would have back up genie's. No room service. Pool was tiny.

    Gunther at the front desk was OUTSTANDING. He went above and beyond, where as some were very arrogant. Food was delicious.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    7.0
    A comfy apartment a short walk from the beach
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Our room was located on level 1, just above the pool (lotsa noisy kids screaming at times) It was also just above the terrace restaurant and gym. we could hear the rain thumping on the canvas roof, as well as a full dose of any live entertainment that was performed in the restaurant The building was a steel structure and we could hear lots of thumping - I would imagine the overgrown adult children in the room above stomping backwards and forwards quite loudly at times

    View - we could see the trees blowing in the wind, we were down low so not much view or vista. We could see the pool (1 level above it), we could see the canvas canopy covering the terrance restaurant. Hotel Location was great as it was just on Anse Vata beach, but it was a fair hike to the local Auchan supermarket, and not a nice walk to the city centre/markets. Fair walk around to Lemon Bay The room was spacious and comfortable, we had a dining table, sofa and a kitchen as well as 2 rooms (one with ensuite). The wifi included was superb in the room, but ordinary outside it

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    One night stop before we headed home.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Be nice if there were a few more channels in English.

    This was our second stay but was only for one night as we were flying home the next day, wish we had stayed longer.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    8.0
    A great place for a a family holiday.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    No bar on the premises, but L'Etrave was nearby and they were always open when I felt like a beer. The gym was a bit hard to find, and its easy to mistake the women only exercise areas by the pool as the Gym, would be nice to access a Gym in the pool area.

    Great location, Anse Vata bay is a great area and its very easy to navigate to, plus Citrons bay around the point has some great eateries and within easy walking distance. Had a great family room with breakfast included and we slept well and started the day well, and ended it even better as we were blessed with some beautiful sunsets on the balcony. Will definitely stay if we're fortunate to be in Noumea again.

    Stayed in January 2024

  • Reviewed: 11 February 2024

    8.0
    Wonderful stay thank you
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    The kitchen could have been better appointed. Very limited gym access. we had a great deal of trouble with transfers from this hilton to the ilot maître Hilton. I think complimentary shuttles between Hiltons would be a thing?

    The view was wonderful. The room very comfortable. The bathrooms and bedrooms were lovely and the products supplied very nice.

    Stayed in November 2023

  • Reviewed: 28 January 2024

    8.0
    Convenient and comfortable stay in Nouméa
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Location is fabulous, with a good choice of f&b outlets closeby and connected to the center of town by good bus transport. The hotel staff are helpful.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    A delightful and enjoyable stay at one of the great hotels with amazing weather and scenery
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A bit tired and need refurbishment

    Very central and close to the beach and other amenities

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Recommended for a nice comfortable experience without breaking the bank
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Slightly outdated furniture but nothing preventing the most enjoyable stay

    Close proximity to the promenade, extremely comfortable bed as per Hilton standards

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Comfortable spacious quality apartment in great location with ocean views.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Slightly dated bathrooms, no fixed shower in ensuite

    Well maintained, great location, great staff, spacious self-contained rooms with vast ocean views. Daily housekeeping. Easy parking onsite. Good shops in the hotel and near to excellent patisserie (L’Atelier Gourmand). Easy walk to Lemon Bay. Anse Vata beach is beautiful.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very spacious comfortable 2 bedroom apartment with great view over the bay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    For the size of the hotel, the pool was small and did not have many deck chairs or shade.

    Rooms were spacious, each room had its own air-conditioning and balcony looking out to the ocean. Beds were comfy. Washing machine was a bonus. Very central location, close to shops and restaurants.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    lovely place to refresh and recharge
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with King Bed
    • Stayed 6 nights

    all bedding was feather, I had to discard all and have replaced as I have an allergy to feathers - I wasn't expecting feather bedding in a tropical climate. Pillows were too high, too hard

    nice sea outlook, quiet, friendly helpful staff, clean

    Stayed in October 2023

  • Reviewed: 8 January 2024

    9.0
    Comfortable relaxed stay!
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    3pm check in kind of sucks but maybe that's normal these days! Pool area didn't seem to have access to grab a cold drink despite a restaurant space on the same level close by. Possible to Byo I guess.

    The location of the property was fantastic, close to shops, cafes and beach. The 3 bedroom deluxe apartment with ocean view was also a great pick, good size, great view and facilities were very good. Car parking was easy Beds were comfortable and air conditioning system worked very well. Very clean property and well presented staff.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Check your bill before you go
    • Leisure trip
    • Family with young children
    • Deluxe Three-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    staff said we would get 10% discount on restaurant if we signed up to loyalty programme, which we did, no discount applied, emailed after to ask for refund, they said provide bank details, which i did, then they said can only apply a credit for next stay valid 6 months. So I would say all that left a very sour taste in my mouth. I wont be back.

    view from our room was wonderful, lots of space, a nice apartment

    Stayed in December 2023

  • Reviewed: 6 January 2024

    9.0
    Great family holiday photo from balcony
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    While the pool was great to have, it was undersized and only 1 depth. Limited cover from the hot sun. Ideally build another pool on the Corail lawn

    Views, location to beach. We have the 3 bed 2 bathroom. Decent sized deck and it was perfect for a multigenerational holiday.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    8.0
    Friendly helpful staff, good location
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    The property is a little run down - bathrooms could do with a bit of an update.

    Reception staff were exceptional. Always friendly and helpful and fixed any problems promptly.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    A perfect place to relax and unwind!
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a bit old school. It was a shower over the bath. For someone who struggles with mobility it might be a little harder, maybe unsafe for them to be stepping in and out of a bath tub to shower.

    The location was perfect. Away from the main hustle and bustle but easy enough to take a stroll down to the main bay. The rooms were lovely. Very spacious and the beds are super comfy. The view from the room was amazing!

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    Average, not worth the price.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very tired looking. The appliances were ancient and the utensils etc in the kitchen were either missing or not clean. The beds were average. Door knobs falling off, broken outdoor chair, very uninviting pool, breakfast buffet below average.

    Location was nice. Staff were excellent, some of the nicest reception staff I have ever encountered.

    Stayed in December 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: