326 Fenton Street, 3010 Rotorua, New Zealand
#18 of 81 hotels in Rotorua
Guests' ChoiceBased on 1446 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 30 April 2024
Peterson
New ZealandJust the giant step to get in spa pool. Struggle for a short person
Clean and great facilities
Stayed in April 2024
Reviewed: 29 April 2024
Sing
New ZealandToo noisy from street traffic
Facilities and location
Stayed in April 2024
Reviewed: 28 April 2024
Alison
AustraliaStaff were excellent. Great location
Stayed in April 2024
Reviewed: 28 April 2024
Maria
New ZealandThe staff were absolutely lovely. Went out of their way to go the extra. The apartment was exactly as in the pictures and everything worked as it should.
Stayed in April 2024
Reviewed: 28 April 2024
David
SingaporeNil
Spacious room with in room spa bath. Near town Center.
Stayed in April 2024
Reviewed: 27 April 2024
Deanne
New ZealandLayout of room eg Spa Bath next to bed
Sky TV and Great Staff
Stayed in April 2024
Reviewed: 22 April 2024
Tupaea
New ZealandThe steam from the hot tub. Filled the air in the bathroom making it feel a little clostraobic. Maybe adding a safety rail and step by the hottub to get in and out safer.
My partner and I enjoyed how spacious the room was. We very much enjoyed the flow of the room and the close access from the bathroom to the hottub area🔥 The carpark access to the backdoor of the room also another highlight.
Stayed in March 2024
Reviewed: 19 April 2024
Iain
United KingdomBasic rooms are quite dark. Shower needs a screen, bathroom get very wet
Stayed in March 2024
Reviewed: 15 April 2024
Russell
New ZealandEverything was ok
The staff are very helpful, friendly, rooms very tidy and clean, bed great to sleep in
Stayed in April 2024
Reviewed: 14 April 2024
Rosemary
United States• There was some sort of pump-like noise that cycled on and off every few minutes. Quite disturbing. • Could use a refresh!
• Spacious room with large spa tub in the bedroom. Did not use the tub! • Conveniently located for the Whakarewarewa Thermal Reserve and the cbd, but not within walking district. • 2km drive to New World supermarket. • Plenty of parking.
Stayed in March 2024
Reviewed: 14 April 2024
Susan
United StatesThe toilet seat looked worn and aged. The bed was harder than we would have liked, however overall we really appreciated our stay.
When we asked for ice, Antony went and bought some. He also upgraded us to the 1 bedroom, and it was very roomy. The tub was huge. Great water pressure. All the staff was super friendly. We had read mixed reviews online, but we took a chance because our Auckland Marriott hotel had turned out to be a bitter disappointment, forcing us to change plans. Silver Fern was so much better that we were very glad we stayed. The whole area of Rotorua has a sulfur smell, but it wasn't overwhelming, like at the geysers and hot springs nearby. We also didn't see the mosquitoes some other people talk about in reviews.
Stayed in April 2024
Reviewed: 2 April 2024
Petra
New ZealandWould have liked a throw blanket on beds for relaxing so don't have to get into the bed
Sky tv
Stayed in April 2024
Reviewed: 2 April 2024
Joseph
United StatesTemperature was hard to regulate in the room Would have been nice to have extended hours for the laundry room
Room was large, spa bath was nice, water was good and hot and shower pressure was excellent The hotel is close to city center and the redwood forest. Good restaurants and a Woolworth's nearby. Front staff were courteous and helpful Nice to have washer/dryer on premises
Stayed in March 2024
Reviewed: 2 April 2024
Darius
LithuaniaNothing specifically. Furniture and everything inside is not new, but this is just small remark
Nice location (however anyway you need a car to reach town center or shopping malls). Quick checkin process. Bubble bath in the appartment.
Stayed in March 2024
Reviewed: 1 April 2024
Mike
New ZealandVery nice private room with spa pool
Stayed in April 2024
Reviewed: 29 March 2024
Vivien
United KingdomIt was close to a road and a little noisy early in the morning.
The apartment was well equipped and we loved having our own private hot tub .The room had comfy beds and pillows.
Stayed in March 2024
Reviewed: 27 March 2024
April
New ZealandEverything was exceptional
Convenient location. Super friendly staff, Loved the rooms. Super comfy, Super clean. My kids slept really well.
Stayed in March 2024
Reviewed: 22 March 2024
Vicki
AustraliaDecor dated. Old fashion huge spa bath off bathroom in a semi outdoor room.
Bed was comfortable. Large bathroom with storage.
Stayed in March 2024
Reviewed: 18 March 2024
Nadia
New ZealandParking was my only issue really, most times I got to park outside my room but last night wasn’t able to
I liked how big it was and having a separate spa was amazing, would be perfect for a couples getaway Little kitchen area and the set up for eating on the couch and bed watching tv
Stayed in March 2024
Reviewed: 16 March 2024
Silvia
United StatesThere was nothing not to like!
Most comfortable bed and great water pressure in the shower. The staff was amazing and we loved getting a daily paper and plenty of new press captures to feed our coffee addiction.
Stayed in March 2024
Reviewed: 13 March 2024
Shelley
CanadaAll good.
Liked our room, it was clean and comfortable. Did not get to use our spa.
Stayed in March 2024
Reviewed: 12 March 2024
Theresa
New ZealandSuite was clean and roomy. Spa was amazing 😊 Staff were super lovely ☺️ Was everything we needed for our stay. Very happy 😊
Stayed in March 2024
Reviewed: 2 March 2024
Ryder
New ZealandNothing. .
Close to all amenities and staff are easy going . Room with spa bath was a bonus .
Stayed in March 2024
Reviewed: 24 February 2024
Ashford
United KingdomDecor needs refreshing and updating . We didn’t use the spa bath as very dated and in need of ripping out . If creepy crawly in there too. Everything looking tired.
Location
Stayed in February 2024
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