Rua Do Navio 47, 9545-140 Capelas, Portugal
#8 of 24 hotels in Capelas
Guests' ChoiceBased on 122 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.3
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 2 June 2024
Sandra
GermanySadly the sauna wasn't working. Shouldn't expect too much of the spa.
The breakfast was really nice. Not far from Ponta Delgada, really handy to go there for dinner.
Stayed in June 2024
Reviewed: 7 May 2024
Denise
CanadaThe hotel was great. Beautiful location. Some furnishings were just starting to be tired in the common areas.
Loved the hotel. The staff was exceptional! A lovely area, beautiful location. The breakfast included was amazing.
Stayed in May 2024
Reviewed: 3 May 2024
Dejan
SerbiaIt is more 3 stars hotel, not 4 stars. It needs to be renovated
Stayed in May 2024
Reviewed: 28 April 2024
Axelle
GermanyPeople playing in the game room is disturbing if you are on 1st floor
Clean and beautiful Mountain Views
Stayed in April 2024
Reviewed: 4 January 2024
Jennifer
United StatesNot really a complaint - the hotel is on the main road around the island - this road has very little traffic, but if you leave your patio doors open and you are staying on the road side of the property then when, on the rare occasion a car does whiz by, it is a bit noisy. The trade off is worth it as you have an ocean view from that side and you can hear the waves crashing in the distance.
Room was nice size, clean, well appointed. Dinner was a bit expensive but very good. Waiter/bar staff were super nice and helped with our language barrier. We were easily able to communicate. Pool facilities looked nice - did not have time to use them.
Stayed in December 2023
Reviewed: 4 December 2023
Reginald
United StatesBreakfast was a disaster - nothing out and paper to fill out WTF!
Location
Stayed in November 2023
Reviewed: 4 November 2023
Eva
Czech RepublicThe equipment is not new, what is OK. But it needs some maintenance. The bathroom was clean but there was a layer of limescale on and under the tap.
The room was comfortable, well equiped and the staff was helpful. Breakfast was OK. We had no issue find what we wanted during our 8 night stay.
Stayed in October 2023
Reviewed: 12 October 2023
Sergio
VenezuelaSpa was not much of a relaxing place since there were a lot of kids
Everything was very good
Stayed in October 2023
Reviewed: 6 October 2023
F
PortugalThe bed and the hole in the middle. Definitely not a 4 star bed. A couple wants a couple bed not a hole in the middle. Not even a sponge to cover it all. Thats part the most importante. Dispointed
The hotel was really nice and neat
Stayed in September 2023
Reviewed: 5 September 2023
Rebekah
United StatesThe staff were very nice.
Stayed in September 2023
Reviewed: 1 September 2023
Asta
SwedenChicken farm smell in the mornings
Nice location, good breakfast, cozy room, big parking free of charge, flexible room maintenance policy
Stayed in August 2023
Reviewed: 29 August 2023
Barbosa
Canadacarpet in the hallway.also room should be checked by maintenice peaple for light bulbs slow drain in seenk and slidding door at balcany i got lock out side
yes only one day thay had frid eggs sonny side up .thay shoud have it everyday. everthing else is ok thank you
Stayed in August 2023
Reviewed: 17 August 2023
Erwin
NetherlandsToo expensive, but we booked last minute.
A decent hotel with good airconditioning, spacious room and bathroom. Our room faced the street, however, there is no street noise with windows closed. Staff was very friendly. There is a restaurant in town at walking distance. We had to check out very early and received packed breakfast to take away.
Stayed in August 2023
Reviewed: 10 August 2023
Maciej
United StatesA little dated.
Clean, conveniently located, close to the airport.
Stayed in June 2023
Reviewed: 28 July 2023
John
United StatesAging facilities.
Comfortable room. Ample parking. Pleasant, helpful staff.
Stayed in July 2023
Reviewed: 25 July 2023
Jennifer
United StatesRestaurant and bar required reservation at night. The breakfast buffet in the morning was good.
Nice location to beaches and scenic spots and away from the larger cities, free towel service, balcony off of room
Stayed in July 2023
Reviewed: 22 July 2023
Aleksander
SloveniaBreakfast not at 4 stars - we have stayed on two other properties during our last trip to Azores (San Miguel) and this breakfast was below average. Everyday the same - scrambled eggs (on two (out of three) days not prepared properly, pancakes (some raw in the middle), etc.
Decent hotel with renovated rooms and importantly very friendly and accommodating staff
Stayed in July 2023
Reviewed: 31 May 2023
Ligita
LatviaThe breakfast was definitely not at 4* level.
A very nicely designed, comfortable hotel. Wonderful staff. Great location and value for money too.
Stayed in May 2023
Reviewed: 22 April 2023
Kerry
United KingdomSpa facilities were out of action when we visited
Great location. Short drive from airport. Good base to explore east of the island. Friendly and helpful staff. Eco minded. Family friendly
Stayed in April 2023
Reviewed: 21 April 2023
Anna
United Stateswe rented the hotel for the pool as my daughter loves the swim and since we were traveling in April the ocean was not an option. the outdoor pool was clean but it was still to cold as it was in the 60s for outdoor pool, the indoor pool looked very murky and we didn’t feel like it was a good idea to swim in it. that was a let down.
convenient location for our travels. Loved having breakfast on site. The room was nice with r comfortable bed with balcony.
Stayed in April 2023
Reviewed: 14 April 2023
Angela
United KingdomLocation is great to visit the western and central parts of the island, but there is not much to do within walking distance if you liked taking strolls. The room was extremely humid, we reported the ventilator was not working; although it got repaired, it continued to barely function: towels and swimsuits were damp next day. The dinner at the restaurant is expensive with very small portions. There were bugs in this hotel, including rooms and corridors, there is space under the door. They clearly state they want to live in harmony with nature, which is kind, but some might be bothered.
The staff was amazingly kind. The indoor swimming pool water was super nice (28-29 C degrees). Coffee at breakfast was great (Nespresso pods). They provided vegan options at my request.
Stayed in April 2023
Reviewed: 9 January 2023
Allan
SwedenNo jacuzzi! Poor sauna.
Very friendly and helpful personnel. In reception, bar, and restaurant.
Stayed in January 2023
Reviewed: 3 January 2023
Allan
SwedenNo spa. Very poor sauna. No Turkish bath
Personnel. Nice friendly people. Very good service on
Stayed in January 2023
Reviewed: 29 November 2022
Romy
GermanyWell it’s a Family Hotel with infants/kids as well as parents und grandparents running around,clapping doors for fun and enjoying their family time.If you’re looking for a quite area this is not your hotel. The gym needs an update.
Amazing Staff,spacious rooms,clean and comfy. breakfast was nice (had also an option of soy milk and yoghurt as prev requested)
Stayed in November 2022
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