“Although it was an express visit, my stay at The Donna Portals could not have been better. In many places, if you only stay for one night they put you anywhere and don't pay attention to you; from the moment I entered the hotel the treatment was top notch, with personalised attention and a very friendly and attentive reception staff.
The room I was given was beautiful, clean and tidy. The pool area (beautiful!) is magnificent, and although the hotel is right next to the beach, you can relax in the hammock, away from the noise.
Taking advantage of the fact that there was room in the Spa, I booked a treatment and the girl who attended me was super helpful from the beginning; she showed me the available massages, after the massage she took me to the waiting room, where you always have snacks and hot and cold drink options. A special mention to the spa space itself, the design is surprising for a spa, but allows for an absolute relaxing atmosphere.
Finally, I would like to comment on the fabulous experience I had at the restaurant. The food is luxurious and the service exquisite; again, totally personalised and always attentive and willing to recommend both dishes and the wine to accompany them. The next day, again, at breakfast, the service was magnificent. I can't imagine a nicer place to have breakfast than the terrace overlooking the beach and the breakfast is well presented and varied.
At check-out the staff were again lovely, and helped me with everything to make my departure easier.
It is certainly clear to me which hotel I will choose for future stays in Portals Nous, because one night was not enough.”
“Short 20 minute transfer from airport. The hotel was spotlessly clean, the pool area welcoming and relaxing, staff extremely friendly, room comfortable and a good size. The location is excellent. A short walk to a sandy, quiet, small beach with clear waters and fish to swim with! The area is mainly residential and is quiet overnight. Close to local marina, hotel shuttle service to Palma central area. Breakfast was superb, many choices to suit all dietary needs with pancakes, eggs and omelettes cooked to order. Dinner a mix of freshly cooked meats and buffet items including local and international options.”
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