“They give us a room that's occupied. When I go back to return the key card, they straight away upgraded the room for us, no question ask. That's the efficiency we love.
They even make a Birthday 'Cake' for my birthday on the 2nd day.”
“Everything is so satisfying. It feels very homey, but primarily catering to the local Chinese community. They will invite you to join their chat groups, lunch gatherings, and even game nights. Additionally, they provide excellent recommendations for local hidden gem food, just like a friend would, not just a host.”
“Breakfast not very good and not good value for money. Chef doesn’t speak a word in English and doesn’t know how to make omlett egg. Staff in breakfast not nice at all and never smile.”
“Everything was perfect.
All of the staff members were very polite, helpful and professional. Especially Ms. Sue, who went out of her way to make our stay even more pleasant. In addition to the great staff, the view from our room was stunning. We were initially facing the back side (nice as well) but requested to be moved to a room facing the front side (view of the horizontal construction and main part of the city). The staff was kind enough to change our room the following morning! Both rooms were very clean and in great condition. Moreover, the lobby which is situated on the 42nd floor, was beautiful. The giant silver crystal and surrounding greenery was a very cool design and pleasant to look at. Finally, the location of the hotel is also great. It is located next to many of the main attractions and in the 'main' part of the city. There is also a large shopping mall in the buildings bellow the lobby known as 'Raffles City'.
Overall, I highly recommend staying here and will be sure to stay here again!”
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