“Everything about the hotel was amazing, starting with the service, they were super attentive from the moment we stepped in. The manager of the hotel, Mr. Brian, took the time to check on us, ensured we were taken care of on our departure day (our flight was late in the day, and were able to take a shower before our flight, plus invited us drinks at the rooftop bar, and we even got a nice goodbye gift). The rooftop bar and pool were the perfect break in between sightseeings, and the spa service was a plus to end our days. Everything in the hotel looked like new, the room had a good size, and the bed was simply perfect. The breakfast buffet was also super delicious.”
“Staff really friendly and caring. Ms. Ella went above and beyond and arranged us to get a better room after the first night was we stayed there for 3 nights”
“We spent there only 1 night, but such a pity we didn't discover this Hotel earlier. Best hotel during our trip in Vietnam for sure. The staff really speaks english (in other hotels it was not so obvious unfotunately), is very helpful and kind, always smiling :) we bought with them the trip for one day to Ninh Binh in very good price.”
“Breakfast was beef steak with Vietnamese bread. Very good compare to many buffet :)
Location was amazing, near new lotte mall and trinh cong son walking street.”
“The hotel was very good. It wasn't far to walk from the airport bus and the staff were very nice. Liin in particular looked after me very well and was very helpful.
If I would come back to Ha Noi I would book the hotel again.”
“The location is great, close to the lake. Nice view from the breakfast restaurant. Breakfast had a good choice of options and was delicious, the staff were friendly. The pool area was good. We would choose to stay again if we return to Hanoi.”
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