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Reviews of Center Hotel- Sure Hotel by Best Western Center 3 stars

Stora Badhusgatan 28, Centrum, 41121 Gothenburg, Sweden

#66 of 77 hotels in Gothenburg

Guests' Choice

Review score

Based on 630 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice staff and good atmosphere.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Perfect choice for a trip in Göteborg
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to say

    Location, breakfast, cleanliness

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Enjoyable short break in a lovely city.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    First room, (apparently a small double) was tiny. Could do with a kettle.

    Astrid on reception, was able to change us to a larger more comfortable double room. No issues with hotel or staff. Hotel is close to shops, bars and places to eat.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Good value for money accommodation for a weekend trip.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Thee only things to note about our stay was that the sofa bed was pretty difficult to navigate, we took quite a while to set it up and even so it was a bit frumpy. Luckily we didn't care too much about how we were sleeping, but something to note if you have children who will have restless sleeping. Secondly, when we were setting it up, it was a little dirty, especially underneath the sofa where we had to pull the bed out from. This is understandable, as perhaps this part gets overlooked if it is not being used a lot - but definitely noticeable. Nothing that we complained about though, because everything was pretty good value for what we paid.

    The check in process was very easy and the amenities offered to us for free with the room exceeded our expectations. The self-service free breakfast was very comprehensive, with good vegetarian options as well as a nice coffee machine. Waffles are also available from 4pm-9pm and they went down very well with our group! We booked a family room as 4 friends travelling together and the room itself was very spacious, and we did not feel cramped at all. The location is just under a ten minute walk from the old town, and there is a tram stop that can take you all throughout zone A so getting around is really easy too! The lady at reception (I'm sorry I forgot to get your name) was super helpful and accommodating, letting us store our luggage for the day and stay in the common areas after we checked out too.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good location, with a simple but useful breakfast buffet and 24/7 tea and coffee.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    6.0
    Pleasant
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Was cold because of air conditioning (the literal whole in the celling from which it was a cold flow of air) that the staff were not even trying to deal with. The only solution that was provided was the heater they could give me. Also, the shower. There are no borders in shower at the floor, so basically when you are taking shower, the whole water goes beyond the shower-curtain. Absolutely annoying. Needed to use bunch of towels to stop it, and also spend time to get rid of water from these same towels.

    Cheap for scandinavian and Gothenburg’s prices (considering it with included breakfast)

    Stayed in April 2024

  • Reviewed: 16 April 2024

    7.0
    Was a good location, friendly & welcoming staff but hotel is a bit dated, needs refurbishment to be more comfortable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Toilet needs more maintenance.

    A good location, walking distance to Haga. Quite a central location. Friendly staff, welcoming atmosphere.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Great value for money!
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was maybe small for 4 people. Would have liked to have kettle and tea but the breakfast surely compensated for that. Sound insulation could be better.

    Very good breakfast, comfortable beds and sofa bed.

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights

    Everything was fine.

    We had a really good stay at the hotel! The breakfast was great, the staff was very thoughtful and the place were the hotel is located was a pleasant surprise as well. I believe this hotel was a great choice for us, who were looking for a nice place to stay, close to many must go places and restaurants.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There weren't slippers, ear cotton or shampoo.

    Staff was super helpful. Special thanks to Astrid who gave suggestions. The bed was nice, the bathroom seems like renovated. The breakfast is good too, there was a do your own waffle activity which is funny.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very central close to the main attractions. The room was a very generous size. I did appreciate free juice, water, coffee and buiscuit at anytime. Staff very friendly and helpful

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    We are well satisfied and got 'value for money'
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The room was quite run down...

    We felt very welcome - Breakfast was good and we could always drink coffee/tea with cookies and in the afternoon we could make waffles ourselves - that's good :-)

    Stayed in February 2024

  • Reviewed: 19 March 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The only comment is that stuff could be a little bit more friendly.

    Very nice location by the water, close to the city center, tram, ferry and other public transport. The room is nice, and good value for money.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Central location, tea facilities , good breakfast

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    The best location
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t anything major for me as I was there just to sleep, but the hotel is quite past its prime. A bit decrepit. But excellent location for the price

    Very best location. I could walk everywhere 👌 Friendly staff Comfortable mattress Copious breakfast Waffles at 4pm? Yes please!

    Stayed in March 2024

  • Reviewed: 29 February 2024

    6.0
    A pleasant stay in a good location
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    As above, the seating in common areas did not serve the amount of guests correctly.

    Room was fairly small but fine for a short stay. Breakfast was good but there is not enough seating. Location was good.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Great staff and extra touches like waffles, coffee/ tea and somewhere to eat your own food if you wished.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great breakfast, pleasant staff. Room small but adequate, good location. Liked the waffles from 4.00pm and tea/coffee, nice touch.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Very convenient
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the ferry from DK, close to parking space and has late check in. It was all good.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We reserved two 4-person rooms. However, when we arrived one of the rooms was not equipped with the two extra beds. After I told this 2 times to the receptionist, they promised to prepare the ordered beds. However, when we came back to the hotel the beds still weren’t build up and the house keeping service already left. Hence the receptionist only could give us one instead of two extra beds. Luckily one of our friends was sick and couldn‘t join our trip, otherwise he wouldn‘t have a bed.

    Perfect location, solidly equipped room for a fair price.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Definitely worth visiting.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were a bit outdated.

    The location is just great. You don’t need to use public transport because it’s very central. 200m down the road you can even take the ferry to go to different places or just to enjoy the ride. The breakfast was really good and ra lot of hot and cold options.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Small bedrooms.

    Location

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room, not like the one shown in the pictures. Location was Ok

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast options were a bit limited and uninspiring. Also, for some reason, the elevator always seemed to take ages to come down when you call it.

    Tea, juice, and snacks always available. Hotel can hold your bags for free while you explore.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    7.0
    Nice! I would return
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The corners of the kitchen was a bit dirty and would like more selections of meat during the breakfast, like chicken slices for those who cannot eat pork

    The bedding was comfortable and the warm and cozy, bathroom was amazingly clean

    Stayed in December 2023

Showing 1 – 25

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