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Reviews of Clarion Collection Hotel Grand 4 stars

Nybrogatan 13, 852 31 Sundsvall, Sweden

#8 of 23 hotels in Sundsvall

Guests' Choice

Review score

Based on 64 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    good value for money. Used to better breakfast at clarion hotels. Was not bad though
    • Business trip
    • Solo traveller
    • Standard Single Room with Evening Meal
    • Stayed 1 night

    got a room at the road side near the entrance of some nightclub. As a guest who is traveling for work they could have given me a more quiet room.

    great service from the staff. Clear communication.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Comfortable Stay
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Glass door to ensuite bathroom

    Garage parking was excellent

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Not a bad stay but not stunning
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    There was nothing that would be terribly wrong with this stay. Just tiny bits that could be improved. The mattress was slightly dipped so we were rolling into the middle at night. The blanket was also a little synthetic so it was either too hot or too cold. We missed free dinner as we arrived at 10 pm, so had to eat out but I guess it's not the hotel's fault but they could leave some kind of sandwich not something because dinner was included. The room was just a little outdated.

    The location is great, the room was fine. I don't have much to say. It was an average room, overall we were satisfied with everything. However it wasn't a stunning room/stay.

    Stayed in February 2024

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    All good

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 2 nights

    Evening meal was ok but would not choose to have it included if I choose to stay with Clarion Collect again

    Breakfast is excellent

    Stayed in May 2023

  • Reviewed: 29 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    We arrived a bit late for the check-in as we were travelling by car from Sweden, therefore we accommodated for a dinner at 19.45 and the dinner was until 20.00 but we were ready to eat quickly of course. When we started to take the food from self service there was the kitchen staff taking off everything in front of us at the point to can't even take a slice of bread, it wasn't really nice to see. We also advised that we would come to hotel at that time and we would eaten quickly but we were immediately asked if we wanted the dinner to the room, of course paying even if we had the dinner included. This was quite unprofessional behaviour for 4 stars hotel, everything else was nice.

    Nice breakfast and refurnished bathroom.

    Stayed in December 2022

  • Reviewed: 20 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    The localitation is perfect. Very quite.

    Stayed in October 2022

  • Reviewed: 19 September 2022

    9.0
    Awesome breakfast and nice staff
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night

    Not much for vegetarians at the dinner buffet

    Superb breakfast, very friendly staff, Fika included and good dinner. Easy walking distance from the train station.

    Stayed in September 2022

  • Reviewed: 15 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    nothing

    good service

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    It was comfortable but too expensive.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 1 night

    It was way too expensive, same level of comfort will cost 700-800 swedish crowns in other cities around Sweden.

    The centreal location and the easy parking. The hotel staff was very nice and helpfull.

    Stayed in July 2022

  • Reviewed: 23 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    poor breakfast and dinner.

    location

    Stayed in July 2022

  • Reviewed: 2 January 2022

    9.0
    Descent hotel in the centre of town
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 1 night

    The dinner was included in the price, but we arrived after 8pm, and at that time the kitchen was closed ... this information was not known to us beforehand.

    Nice hotel in the centre of town. Parking on the street (10SEK/h).

    Stayed in December 2021

  • Reviewed: 24 December 2021

    7.0
    Overall good
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable, hotel interior was noisy and the room was very cold.

    Location and food was really good. The staff was welcoming and helpful.

    Stayed in December 2021

  • Reviewed: 1 December 2021

    8.0
    Nice hotel right in the centre of the city
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night

    It was a bit noisy when we arrived for dinner. (The hotel was fully booed.) You had to stand in line for dinner and breakfast.

    Food was included in the price. The breakfast was ok. Evening meal was ok. Silent and clean rooms.

    Stayed in November 2021

  • Reviewed: 17 October 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Room wasn’t as big as photos made it out to be. It was about 30-50% more expensive than other hotels in area which I dont mind as got meal and breakfast included. But evening meal was limited and breakfast didn’t have a wide variety. I have stayed in a nearby hotel for work for months. The lesser quality cheaper hotel has a much larger variety on breakfasts.

    It’s was clean, location was great staff friendly. No complaints. Overall good enough. Would prefer to pay less and skip the meals

    Stayed in October 2021

  • Reviewed: 4 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Room size, no space to open the bags

    Half board, friendly staff, location, coffee maker

    Stayed in September 2021

  • Reviewed: 12 August 2021

    9.0
    Hotel good value, ideal location
    • Leisure trip
    • Couple
    • Superior Double Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Was busy in the evening so we ate out at quieter restaurant with outside seating

    Central location

    Stayed in August 2021

  • Reviewed: 9 August 2021

    8.0
    Good location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 1 night

    The parking size under building is very tight. Everyone has a car like Volvo 70, we have difficulty get out from our car.

    Hotel provide buffet dinner and breakfast. Don't need go out. Very close to the harbor, many bars, new play area for kids.

    Stayed in July 2021

  • Reviewed: 16 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and nice breakfast.

    Stayed in July 2021

  • Reviewed: 12 July 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Nothing actually, just if would have got an kettle in the room

    Dinner and breakfast as well as everything was clean and tidy

    Stayed in July 2021

  • Reviewed: 3 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Evening Meal
    • Stayed 1 night

    I just stopped over for one night. Staff is super nice. I was there Friday night and had "traditional Tacos"! Excellent and true story. Have been to Sweden before and never heard it. Hotel is OK, I had a room on the top floor and the ceilings are a bit low. Apart from that, I do recommend.

    Stayed in April 2021

  • Reviewed: 16 May 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 4 nights
    • Submitted via mobile

    Dinner was average and could be improved. Not all guests were good at following rules requested by authorities/hotel which resulted in crowding in dining area.

    Breakfast was really good. The staff were really pleasant and wore masks and kept to the rules. Signs and hand sanitizer gel were available. Beds were very comfy! Nice welcome note from hotel/cleaner.

    Stayed in May 2021

  • Reviewed: 7 August 2023

    10
    Wonderful hotel in the downtown (I assume) Sundsvall. The building is quite old (which we liked), but the interior is mo
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night
    • Submitted via mobile

    Parking can be tricky.

    Very friendly staff. The dinner at night.

    Stayed in August 2023

  • Reviewed: 25 August 2022

    10
    We had a very good time. Have stayed here before, and will do so again.
    • Leisure trip
    • Couple
    • Standard Twin Room with Evening Meal
    • Stayed 1 night

    Parking outside the garage could be more convenient.

    Clean, friendly staff, excellent food.

    Stayed in August 2022

Showing 1 – 25

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