38/2 Moo 3, Bo Phut, Chaweng Beach, Koh Samui, 84320 Chaweng, Thailand
#1 of 112 hotels in Chaweng
Guests' ChoiceBased on 429 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
9.4
Facilities
9.6
Staff
9.6
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Ari
IsraelNot enough classes, and a bit for early raisers. The hotel restaurants misses the outside scene.
Great location and still very different than the outside vibe, managed to have a good connection between relaxation to vibrant. Gin room had really great cocktails!
Stayed in May 2024
Reviewed: 1 May 2024
Hollie
United KingdomNothing!
We loved everything! The location was fab, the hotel is gorgeous and very luxury. It was perfect for our honeymoon and exactly what we wanted. The hotel facilities are exceptional and the staff are friendly and so hard working. We'd go back in a heart beat.
Stayed in April 2024
Reviewed: 29 April 2024
Peter
United KingdomN
Excellent
Stayed in April 2024
Reviewed: 24 April 2024
Sophie
PeruSo peaceful. It’s pure bliss! Fantastic location and stunning resort and pools. Love the adults only pool too!
Stayed in April 2024
Reviewed: 17 April 2024
Jean
United Arab EmiratesLocation, beach sense of space and best breakfast in KS !
Stayed in April 2024
Reviewed: 7 April 2024
Doron
IsraelGreat location , Amazing breakfast!! Staff are very friendly and professional !!!one of the best hotels in Thailand
Stayed in April 2024
Reviewed: 21 March 2024
Jessica
AustraliaN/A
Incredible stay!! The most beautiful and relaxing resort. All staff were so helpful and friendly. The room with the ocean view was just amazing as well as the amazing breakfast - so much choice and food was lovely. Highly recommend!
Stayed in March 2024
Reviewed: 14 March 2024
Abdulaziz
KuwaitHuge beach, adults pool is quite
Stayed in March 2024
Reviewed: 7 March 2024
Yu-cheng
TaiwanNone
It’s really great
Stayed in March 2024
Reviewed: 2 March 2024
Tyler
RomaniaNothing to speak of.
Stunning property from all angles.
Stayed in March 2024
Reviewed: 29 February 2024
Tracy
United KingdomNothing!
Incredible service with lots of nice touches. Breakfast was amazing!
Stayed in February 2024
Reviewed: 25 February 2024
Sorrelle
United KingdomErm, nothing!
Stunning property - so beautifully and thoughtfully designed, with a wide panorama of a stunning beach. The attention to detail is the best we’ve experienced - a ‘surprise of the day’ button on your room telephone brings a treat… iced water and a towel is brought to you when you arrive at the pool. Everyone who works at the hotel is delightful and friendly. There is also a free, generous mini bar which we thought was an elegant touch. The breakfast also has some special dishes off the menu which are also included, alongside the buffet. It’s a pricey, fancy hotel but so much is included. This is such a welcome change from the norm.
Stayed in February 2024
Reviewed: 19 February 2024
Teboul
IsraelOutside, being in front of the sea, the pool
Stayed in February 2024
Reviewed: 15 February 2024
Ksenia
CanadaWe loved it all!
Friendly staff making you feel warm and welcome, always ready to help. Beautiful territory, beautiful well taken care of beach, amazing facilities, MINDBLOWINGLY GOOD breakfast 🤤
Stayed in February 2024
Reviewed: 12 February 2024
Jenny
AustraliaMy only complaint was that sometimes the room had a faint sewerage odour.
Great hotel with very good amenities, particularly the complementary in-room mini-bar and the pool area.
Stayed in January 2024
Reviewed: 4 February 2024
Tarmo
EstoniaEverything was very good - location, food and hotel. Special thanks to Fah, who organized a quick, comfortable transfer for us to the next hotel in Khao Lak
Stayed in February 2024
Reviewed: 3 February 2024
Rachel
United KingdomMore cleaning spray in gym so guests can clean equipment after use
Breakfast was great can choose off menu in addition to buffet- unusual to have both. Location perfect. Right on beach abd stepmoutsude you’re in the town.
Stayed in February 2024
Reviewed: 30 January 2024
Robert
AustraliaNothing
Our favourite hotel for our whole 6 week trip
Stayed in January 2024
Reviewed: 20 January 2024
Nana
SwitzerlandNothing.
We had the most amazing stay at the Centara Reserve. The staff, food, location, everything exceeded our expectations. This was our 2nd time at Centara and we most definitely will come back.
Stayed in January 2024
Reviewed: 19 January 2024
Ayesha
PakistanEverything
Stayed in January 2024
Reviewed: 12 January 2024
Monica
AustraliaBeautiful grounds, recently renovated, friendly & welcoming, buffet breakfast.
Stayed in November 2023
Reviewed: 10 January 2024
Adi
ThailandEverything was great and each one of the staff was very kind and friendly! Amazing breakfast and facilities
Stayed in January 2024
Reviewed: 6 January 2024
Yuwadee
AustraliaNothing
We liked all the facilities throughout the resort. We had an enjoyable and relaxing stay. Nice beach. Not far from the airport, Central Festival Samui shopping mall & can walk to the nearest 7-11 within 5 mins. Got a surprise HBD cake and balloons in our room.
Stayed in December 2023
Reviewed: 5 January 2024
Melih
Switzerland- the beach, the sea is rough and 90% of the time the red flag warned us from entering. - overcrowded, the pool area is too overcrowded - the English skill level of some workers is not very good (but that is a known problem in Thailand)
The breakfast and food in general was very good. The motivation of the staff was very high. Following people made our stay very good: Eytan, the food and beverage manager, Bao, the barkeeper, Paul, responsible for the pool area, Prae, Fon, Pop and Chompoo from the kids club. The hotel is very stylish. Also, Big the operation manager who was very helpful
Stayed in January 2024
Judenburg, Austria
Badia, Italy
Kuta, Indonesia
Sopot, Poland
Bruges, Belgium
Sevastopol, Crimea
Hua Hin, Thailand
Turda, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content