Soi Ratuthit Songroipi 2, Kathu, Phuket, 83150 Patong Beach, Thailand
#60 of 424 hotels in Patong Beach
Guests' ChoiceBased on 843 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
9.0
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 6 May 2024
Njeri
KenyaThe stay was really nice
I loved the programmes you offered especially the muay thai lessons my husband really enjoyed..food! Swimming pool And karaoke session.
Stayed in May 2024
Reviewed: 4 May 2024
Thulsidasan
South AfricaNo ac in Reception and lifts
Nice location and clean
Stayed in May 2024
Reviewed: 1 May 2024
Gregory
AustraliaAll good but security deposit should come back when you leave especially as they check the room before you leave the building
Good location , great breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Rustambek
UzbekistanI can`t remember her name, but the girl at reception was very rude. She is from Mongolia
Stayed in March 2024
Reviewed: 23 April 2024
Sarabjit
United KingdomNothing
Location
Stayed in April 2024
Reviewed: 22 April 2024
White
United Arab Emiratesthe rooms were comfirtable and clean, staff were very good
Stayed in March 2024
Reviewed: 22 April 2024
Paul
AustraliaPool bar service was poor. Staff spent most of their time at the top level. Trying to get their attention was difficult. A staff member should always be available, especially at happy hour. Other than that, our stay was very 😉
Stayed in April 2024
Reviewed: 20 April 2024
Audrey
GermanyThe airconditioners were very cold in the bathrooms next to the restaurant and pool. There were a few things like bottles etc that were lying around longer than should be. But all in all it was a nice stay and not much else went wrong for me.
I loved the pool - the staff at the pool bar were excellent. Breakfast had a lovely selection of European food as well as some thai food and treats, fruit and smoothies to try. We did the cooking course at the hotel, the cooking part was excellent - we thought that we would be buying the ingredients at the market - but this wasn't the case - i think this part of the tour is not necessary but all in all it was a great experience learning how to cook Thai food with the patient chefs. I appreciated the bamboo toothbrush in the room kits - i think this was a nice touch and sustainable. I would like to thank Oil for her help with check in, Cindy and Alvin (?) for my very efficient early morning check out, and to the drivers from the hotel who drove me there from the airport and back again, i would like to extend my appreciation.
Stayed in April 2024
Reviewed: 19 April 2024
Salem
United StatesOur swim up pool access room had musty/moldy smell throughout our stay. We had to keep window/door open most times and sleep with the balcony door open at night to ventilate the unpleasant smell. Which was mostly ok except sleeping in the morning was a bit difficult due to noises from outside.
Loved swim up pool, friendly and helpful staff Great location, very friendly and helpful staff. Great customer service. Pools were super clean. Clean rooms. We had a pool access room that loved. Nice pool bar.
Stayed in March 2024
Reviewed: 16 April 2024
Geoffrey
United KingdomNo late check out
Breakfast and pool excellent
Stayed in April 2024
Reviewed: 5 April 2024
Elaine
United KingdomPool was lovely and pool bar was open...location was close to beach..
Stayed in January 2024
Reviewed: 10 March 2024
Clive
AustraliaNothing
Excellent breakfast and your staff are the best. Always welcoming and professional. Special thankyou to the checkout staff who were so kind to give me a souvenir pen. We will be back
Stayed in March 2024
Reviewed: 7 March 2024
Oskar
United KingdomThe lighting in the room was a bit too dim, especially in the bathroom. One downside of staying in Patong is that you do need to catch a taxi to visit a nice beach, Patong beach is not worth it unless you're doing water sports such as jet ski, hence it would be nice if the hotel provided a shuttle bus to a better beach.
Great hotel with a very good restaurant and exceptional breakfast, the room was spacious and cleaned on a daily basis. Overall I would highly recommend this hotel if you're staying in Patong area.
Stayed in March 2024
Reviewed: 3 March 2024
Finfam
FinlandThe wall outlets were somehow worn and lost contact easily. The villa had high humidity maybe due to the location of the pools in the center of the complex and villa.
The villa with own pool was spacious and had nice privacy, and gave daily access to the club lounge that offered free snacks and soft drinks. Breakfast was good and had many choices. It seemed to get crowded after nine o'clock. Personnel was kind and helpful.
Stayed in February 2024
Reviewed: 1 March 2024
Tram
VietnamThe room is a little bit small and old facility.
Swimming pool is great with warm water, the location is near by the beach (5 minutes walk) and nigh market.
Stayed in February 2024
Reviewed: 25 February 2024
Bofa66om
KuwaitRoom was not clean, long hair found at many location in the room. House keeping should be improved
Location great Great spa Lovely pool Breakfast and dinner buffets are excellent Taxi services located outside the hotel. Many mini market available near by. Room was big enough. I booked seperior king room. The hotel is big and cozy
Stayed in February 2024
Reviewed: 25 February 2024
Monique
AustraliaStaff were not friendly at all. On entering no staff members greeted you at all. We had to greet them and ask how to check in and they seemed to look confuse. The bell boy took our bags and didn't give us a ticket and just left it lying around in the entrance unattended. The managers were all training new staff that were either from overseas such as China or Europe and most don't speak Thai which is a shame as the Chinese that served us had rude mannerisms. They need to train their staff with Thai manners too. It just seems like when you come up to the reception, they just stare at you not being attentative just or showcasing like they care. The bathroom needs a proper rack for wet clothes, a small wire next to the toilet bowl is not great at all if you're doing a number two or get gastro. Breakfast options, they need to get better Bacon as it tasted like plastic.
Good location, about 12 minute walk to Bangla pub street. Beds were very comfortable. The maid cleaned everyday. Great pool bar and happy hour rates. Bubbles Restaurant with buffet offers were great too. The breakfast also does have a great variety of options.
Stayed in January 2024
Reviewed: 20 February 2024
Emily
Hong KongMany mechanical problems in the room, we had to have the engineer came over 3-4 times.
breakfast was nice, the area is not very big so it feels very busy.
Stayed in February 2024
Reviewed: 14 February 2024
Shannon
United KingdomNo proper balcony’s that you can sit or stand on unless you have a room with pool access, all other rooms have just a Juliet balcony, which wasn’t noted when booking - it says with a balcony. We also arrived two days later than booked and made the hotel aware well before that the dates had changed- they refused a refund for the two days which was fine & we understood, but then they hounded me for the new flights detail’s, obviously because they wanted to sell the room for the two days before we turned up, which was quite frustrating
Stunning and very clean hotel in a great location. Also the staff were lovely and very helpful
Stayed in February 2024
Reviewed: 5 February 2024
Aashna
United Arab EmiratesLoved the hotel, rooms were clean and spacious. Hotel was in center of market.
Stayed in December 2023
Reviewed: 3 February 2024
Thanh
United KingdomConvenient
Stayed in January 2024
Reviewed: 30 January 2024
James
United Statespool
Stayed in January 2024
Reviewed: 28 January 2024
Shaikha
KuwaitThe bathtub was very high, some ants in the room
The food , the spacious rooms , the staff
Stayed in January 2024
Reviewed: 22 January 2024
Angelo
GreeceNothing to mention
Room with Pool. Access, awesome breakfast and restaurant menu. Convenient location
Stayed in December 2023
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