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Reviews of Novotel Bangkok Suvarnabhumi Airport 4 stars

999 Suvarnabhumi Airport Hotel Building, Moo 1, Nongprue, Bang Phli, Sumutprakarn, 10540 Lat Krabang, Thailand

#19 of 86 hotels in Lat Krabang

Guests' Choice

Review score

Based on 4488 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There is always a room for improvement. Breakfast was not given as complimentary.

    Location is good.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Beautiful facility with great staff in a great location
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    A little damaged furniture, but that is just me being nit picky

    Staff and service were excellent! Having a bath tub in Thailand is a rarity.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Very convenient
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The price is rather high for a Thailand hotel. Also the rooms and the furniture in the rooms are kind of overused and old.. but nothing really bad..

    Very close to the airport, fast shuttle service. Also the option to convert the included breakfast to lunch or dinner was a great surprise. I will stay again!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Comfortable place for short layover rest
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Price for a room is pretty high by Bangkok standards, but that is the price of airport location

    We had an 8-hour layover in Bangkok and this hotel was perfectly located at the airport. Room was comfortable, breakfast was good, and most importantly easy access to airport.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Clean, comfortable, close to the airport.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    A little on the pricey side given that it's a shuttle ride away, but it is close to the airport

    Wonderful staff, clean and comfortable rooms, close to the airport. I was only there for about 6 hours, so I couldn't really judge the other facilities.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    9.0
    excellent and friendly
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    All good

    enjoyed dinner

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Convenient and restful stay
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Free airport shuttle. This is not attached to the airport.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    enjoyable but also disappointing
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    food

    we had breakfast 3 am for 7500 baht was not impressed as well as sport bar food very poor

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was expensive

    Location connected to airport terminal and ran shuttle regularly room was good 👍 and let you check in anytime

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Always my first go to option coming to Thailand
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Perfect location being short walk from airport 24hour room policy meaning great flexibility on check in and check out Good breakfast buffet choice Super friendly staff Lovely large quiet room Great bed

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Good hotel for an overnight transit.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It’s looking its age. We had to move rooms after we realised the phone didn’t work. Needed it for a wake up call.

    Such a good location when in transit.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Convenient to airport
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights

    The pool and gym area are in need of some repairs and updating.

    The hotel's 24hr check in/out policy is wonderful for travelers. Our party had different departure times so it was nice to have the flexibility. Large room and comfortable beds. Many dining options in the lobby, but on the expensive side.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    I always enjoy staying at this Hotel, so close to the airport when you have a short turn around.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    Room great and such good service. Breakfast is always a good start to the day. Lots to choose from.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Will stay here every time we pass through Bangkok.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    So convenient for the airport, easy to get to the city Center for a day or evening

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Quick access from the Airport Very easy to go to this location Good pool etc

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Great airport hotel for Suvarnabhumi airport
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Proximity to airport was perfect, free shuttle between hotel and airport. Multiple restaurants to choose from. Great pool area to relax in.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Convenient, Comfortable & Secure but pricey.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    The restaurant (Buffet) is very expensive. The food is good but quite honestly does not justify the cost, it is very expensive. The access corridor from the underground carpark into the hotel is dreadful! The smell made my wife and i almost vomit. Carparking signage is also not great, this could be improved. There was no steam iron or board in the room which is strange considering most guests are typically flying once leaving the hotel.

    The pool area offers a great space to relax preflight and the kids love it.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Convenient, comfortable but not great value for money
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    At the time I stayed, it was very expensive for Thailand and Bangkok. Especially for the quality of the hotel and inclusions. However, the convenience and comfort made it worthwhile for me after a long flight and with an early morning departure.

    The hotel is walking distance from the airport via the underground path to the train station. Or you can use the shuttle. Really easy and convenient for an overnight transit, much more comfortable than the box hotels inside the terminal!!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Large comfortable hotel close to airport, no check in in time.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Small pool with limited sun chairs. Expensive rate for Bangkok.

    Check in anytime and leave 24 hours later, a brilliant concept for an airport hotel, and a life saver for those 6 am arrival flights. Large, quiet, air conditioned rooms, comfy bed, large bathroom, fantastic staff. We loved the sports bar and the staff there were incredible! Spa and treatments first class.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    At the airport

    Stayed in March 2024

  • Reviewed: 5 May 2024

    8.0
    Great location if you're willing to pay the price
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night

    The rooms are quite outdated. The room wasn't very big, If we would've stayed more than 1 night, I would consider it crowded. And compared to other hotels in Bangkok, the pricing is set higher than what I'd expect.

    If you're looking for a place close to the airport - this is a great location - practically inside the airport. The overall feel in the lobby and facilities is good. The train station to the city from the airport is almost underneath the hotel.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Convenient for the airport
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a refurb. Especially the bathrooms. Service slower than normally experienced in Thailand.

    Very convenient for an overnight stay before an early morning flight.

    Stayed in March 2024

  • Reviewed: 3 May 2024

    8.0
    No USB port in the room
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities are old.

    The airport location

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    comfortable stay
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    TV was small for the large room.

    Food good. room good. soft bed.

    Stayed in April 2024

Showing 1 – 25

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