16 Patak Road, Soi 24, Phuket, 83100 Karon Beach, Thailand
#1 of 76 hotels in Karon Beach
Guests' ChoiceBased on 395 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.5
Facilities
9.5
Staff
9.8
Value for money
9.4
Free WiFi
9.4
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End of dialog contentReviewed: 26 April 2024
Jordan
United KingdomWe stayed here for 14 nights, the staff could not have helped more, they were fantastic. The facilities were exceptional and clean. Beds in the rooms were comfy, air conditioning and Wi-Fi both worked amazingly. We found that the walk into town wasn’t bad at all, there is a small hill as you reach the hotel but it takes around 2 minutes to walk up it the rest of the walk is flat and takes around 10/15 mins… overall we will be staying here again ☺️
Stayed in April 2024
Reviewed: 23 April 2024
Darren
United KingdomNothing
Such amazing friendly staff who go above and beyond to make you feel welcome and enjoy your stay.
Stayed in April 2024
Reviewed: 15 April 2024
Andrea
United Arab EmiratesFood service was a little slow at times but the staff attitude made up for it!
Welcoming service that went the extra mile to have us comfortable throughout our stay.
Stayed in April 2024
Reviewed: 14 April 2024
Samantha
United KingdomThere’s not one thing we didn’t like.
The location was perfect, lovely and quiet with fabulous view from the pool, but close enough to the beach, restaurants, bars etc. The hotel is spotlessly clean (honestly didn’t see one speck of dirt), with beautiful, well maintained gardens and a gorgeous rooftop bar. The jacuzzi was a fabulous addition nestled in the quiet gardens. The hotel was very peaceful and never felt crowded in any area. Always got a sun lounger by the pool, and often enjoyed late swims with just our family. There were many added extras that I wasn’t expecting, such as full size, good quality shampoo, shower gel and moisturiser, robes and slide . 2 bottles of water were in your fridge everyday. Towels available by the pool and you could even take towels to the beach. The real jewels of the hotel are the staff. Every single member of staff was so welcoming, they really did go out of their way to make our stay perfect. Amazing value for money, I would highly recommend this chotel, you won’t be disappointed.
Stayed in April 2024
Reviewed: 13 April 2024
Joseph
Australiathe staff are great but the owners of the hotel are dodgy
rooms are nice and the garden is relaxing
Stayed in April 2024
Reviewed: 12 April 2024
Maggie
Hong KongOnly improvement could be more breakfast options.
Not crowded with guests, very friendly and helpful staff, very clean, spacious rooms, great roof top pool, the manager greeted us and farewelled us at the end of our stay too which is lovely personal touch.
Stayed in April 2024
Reviewed: 10 April 2024
Sharon
ChinaGreat hospitality and attention to detail. Quiet and family friendly.
Stayed in February 2024
Reviewed: 9 April 2024
Elizabeth
United KingdomThis is the second time that we have stayed at the Pacific Club Resort, the first time was 9 years ago. We were well looked after by all the the staff from the minute we arrived until the time we we're waved off at the end of our stay. The food in the restaurant was excellent, from plant based menu to the succulent steaks. There was a huge variety for breakfast and the chef cooked fresh eggs to your liking. The rooms are spacious and very clean. The bed was huge and comfortable. There are fresh towels every day and bottles of water left in the fridge. The view from the rooftop pool was amazing both day and night and was open almost 24/7 but closed early morning for a couple of hours for cleaning. It was so refreshing to go for a late night swim to cool down after a hot day. There are plenty of sun beds and towels available without having to save them. The rooftop bar was open for food and drinks which was ordered via a QR code or telephone and brought to you usually by Oliver or Liam who were very polite and efficient. The manager Sun who is very attentive was always checking to see if we had everything that we needed and recommend trips that he thought that we would enjoy. All in all we are so pleased to have chosen to return to the Pacific Club Resort and as Sun said 'it's our home from home'.
Stayed in April 2024
Reviewed: 9 April 2024
Shyama
AustraliaThe bed was a bit too high.
staff at the restaurant were very friendly. Food was good.
Stayed in March 2024
Reviewed: 9 April 2024
Sharon
United KingdomNothing, all exactly as we hoped
Small very friendly hotel giving the best personal service to all guests. Set back a little from the centre meant it was lovely and peaceful and being a small hotel the pool was never too busy. Son the manager snd his staff were always on hand to help and greeted you when you arrived or left the hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Leah
United KingdomPrices weren’t available when ordering drinks from the rooftop bar and were a little pricey.
Staff were super friendly and kind! The location and surroundings are top 3 most beautiful places I’ve ever been to. The views from the pool are outstanding!
Stayed in April 2024
Reviewed: 7 April 2024
Andrew
United KingdomNothing to dislike
Excellent Room, food, pool & staff
Stayed in March 2024
Reviewed: 4 April 2024
Carolyn
United KingdomI personally didn’t mind the location, but some might find that it’s on a bit of a hill difficult to manage.
We had a 2 bedroom apartment and it was huge. 2 kingsize rooms, a set of bunk beds and 2 sofa beds in the sitting room. It had all the necessary facilities in the apartment and the hotel - a rooftop pool, a gym, restaurant etc. The staff were very friendly and the breakfast was really good and had plenty of choice, with eggs any way made to order.
Stayed in April 2024
Reviewed: 2 April 2024
Rita
CanadaVery pleasant and obviously well trained staff made the service level fantastic compared to all the other hotels we stayed at in SE Asia. The room was very spacious and nicely laid out for comfort and convenience. And very clean every day The walk into town was short and easy, lots of variety in restaurants.
Stayed in April 2024
Reviewed: 30 March 2024
Michael
United KingdomNothing
The property was very clean, the staff couldn’t do enough for us The rooftop pool has fantastic views - open 24 hrs
Stayed in March 2024
Reviewed: 27 March 2024
Nick
United KingdomWonderful staff. Beautiful rooftop pool with sea views. Quiet location. Small boutique hotel with only 33 rooms. Large fridge freezer and microwave in room. Good food. Spa and gym facilities.
Stayed in March 2024
Reviewed: 26 March 2024
Ryan
JerseyJust a bit out of the way up the hill.
Amazing staff, great rooms and well decorated.
Stayed in March 2024
Reviewed: 26 March 2024
Karen
United KingdomNothing.
Lovely rooms - great pool - really nice breakfast - fabulous sunset - and super friendly and helpful staff.
Stayed in March 2024
Reviewed: 26 March 2024
Cliff
SpainNothing really .
Exceptional staff , stunning food !!’ Top quality .
Stayed in March 2024
Reviewed: 24 March 2024
Shaun
SpainNothing
Great value , great staff, great food
Stayed in March 2024
Reviewed: 24 March 2024
Stephen
AustraliaThere is nothing to not like
Very clean, rooftop pool is great
Stayed in March 2024
Reviewed: 17 March 2024
Shlomit
IsraelIt's a little bit hard to get on foot. Uphill.
We liked the room very spacious, big cupboard, very good storage space, big fridge and nice kitchen corner. The mattress best I had in hotels.
Stayed in March 2024
Reviewed: 17 March 2024
Roman
IsraelRoom had some minor construction issues that weren't addressed.
A beautifully hotel located I a good place. The staff is great. The facilities are great
Stayed in March 2024
Reviewed: 15 March 2024
John
United KingdomWalk up the hill was a little difficult but Tuk Tuk sorted that!!
At first sight wasn’t 100% sure of the place but it grew and grew on us! Place was fantastic. Staff so so friendly! Had a lovely driver who dropped us to and from the beach every day in a lovely clean Ford Ranger! Pool was superb!
Stayed in March 2024
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