Absolutely nothing, every single thing was perfect

Everything was perfect, Zar and the hotel owner made us feel at home the whole time we were here, the rooftop pool was fantastic with views across Karon Beach. Honestly would recommend this hotel to anyone for a short or long stay.

Stayed in May 2024

N/A

Food was excellent as was the accommodation as were the staff and indeed management

Stayed in April 2024

Nothing

Enjoyed Mr Sun who greeted us every morning at breakfast - made us feel like we were at home Loved everything about the resort - highly recommend this accommodation - short walk to beach

Stayed in May 2024

Nothing

Very good breakfast, fabulous pool, staff were lovely

Stayed in April 2024

Great hotel. Staff so friendly and helpful, rooms a good size and even had a microwave. Room service and happy hours were good and the rooftop pool was amazing. I liked we were back from the busyness of Karon but it was a short walk downhill. Breakfast choices were excellent.

Stayed in April 2024

Nothing

All the staff were so friendly and helpful. The food in the restaurant was absolutely delicious, very reasonably priced and beautifully presented. Loved the tranquillity of the hotel, but also close to resort centre and beach. We were upgraded free of charge on arrival from double room to studio, a lovely surprise.

Stayed in March 2024

Nothing, everything was perfect.

This resort was the most incredible experience and absolutely exceeded our expectations. Fantastic location on a hill overlooking Karon Beach, with the most spectacular views from the rooftop pool. Staff were so welcoming and friendly, and went out of their way to help us (organising taxi, recommending local activities, providing insect repellant, filling up our water bottle, kindly offering support when I was sick from our flight). The owner was so lovely and kind, and greeted us with a smile everyday. Spa staff are incredibly skilled at what they do, and provided us with amazing service. Buffet breakfast had a great range with something for everyone. Resort proximity to activities was perfect, only a short walk to a selection of lovely restaurants and the beach!! Thank you so much for the wonderful experience, we will absolutely be back, and would love to recommend the resort to anyone looking for a stay in paradise.

Stayed in April 2024

We loved our stay at Pacific Resort.

The staff went above and beyond to ensure every guest's needs are met. The cleanliness of our room and general amenities was spot on. Immaculate place. The location is just 10 minutes walking from Karon Beach, the area is safe but the surrounding roads need a bit of maintenance. The hotel itself provides everything you need, with the rooftop swimming pool and stunning view. Every staff member of the hotel was helpful and courteous.

Stayed in April 2024

We stayed here for 14 nights, the staff could not have helped more, they were fantastic. The facilities were exceptional and clean. Beds in the rooms were comfy, air conditioning and Wi-Fi both worked amazingly. We found that the walk into town wasn’t bad at all, there is a small hill as you reach the hotel but it takes around 2 minutes to walk up it the rest of the walk is flat and takes around 10/15 mins… overall we will be staying here again ☺️

Stayed in April 2024

Nothing

Such amazing friendly staff who go above and beyond to make you feel welcome and enjoy your stay.

Stayed in April 2024

Food service was a little slow at times but the staff attitude made up for it!

Welcoming service that went the extra mile to have us comfortable throughout our stay.

Stayed in April 2024

There’s not one thing we didn’t like.

The location was perfect, lovely and quiet with fabulous view from the pool, but close enough to the beach, restaurants, bars etc. The hotel is spotlessly clean (honestly didn’t see one speck of dirt), with beautiful, well maintained gardens and a gorgeous rooftop bar. The jacuzzi was a fabulous addition nestled in the quiet gardens. The hotel was very peaceful and never felt crowded in any area. Always got a sun lounger by the pool, and often enjoyed late swims with just our family. There were many added extras that I wasn’t expecting, such as full size, good quality shampoo, shower gel and moisturiser, robes and slide . 2 bottles of water were in your fridge everyday. Towels available by the pool and you could even take towels to the beach. The real jewels of the hotel are the staff. Every single member of staff was so welcoming, they really did go out of their way to make our stay perfect. Amazing value for money, I would highly recommend this chotel, you won’t be disappointed.

Stayed in April 2024

the staff are great but the owners of the hotel are dodgy

rooms are nice and the garden is relaxing

Stayed in April 2024

Only improvement could be more breakfast options.

Not crowded with guests, very friendly and helpful staff, very clean, spacious rooms, great roof top pool, the manager greeted us and farewelled us at the end of our stay too which is lovely personal touch.

Stayed in April 2024

Great hospitality and attention to detail. Quiet and family friendly.

Stayed in February 2024

This is the second time that we have stayed at the Pacific Club Resort, the first time was 9 years ago. We were well looked after by all the the staff from the minute we arrived until the time we we're waved off at the end of our stay. The food in the restaurant was excellent, from plant based menu to the succulent steaks. There was a huge variety for breakfast and the chef cooked fresh eggs to your liking. The rooms are spacious and very clean. The bed was huge and comfortable. There are fresh towels every day and bottles of water left in the fridge. The view from the rooftop pool was amazing both day and night and was open almost 24/7 but closed early morning for a couple of hours for cleaning. It was so refreshing to go for a late night swim to cool down after a hot day. There are plenty of sun beds and towels available without having to save them. The rooftop bar was open for food and drinks which was ordered via a QR code or telephone and brought to you usually by Oliver or Liam who were very polite and efficient. The manager Sun who is very attentive was always checking to see if we had everything that we needed and recommend trips that he thought that we would enjoy. All in all we are so pleased to have chosen to return to the Pacific Club Resort and as Sun said 'it's our home from home'.

Stayed in April 2024

The bed was a bit too high.

staff at the restaurant were very friendly. Food was good.

Stayed in March 2024

Nothing, all exactly as we hoped

Small very friendly hotel giving the best personal service to all guests. Set back a little from the centre meant it was lovely and peaceful and being a small hotel the pool was never too busy. Son the manager snd his staff were always on hand to help and greeted you when you arrived or left the hotel.

Stayed in April 2024

Prices weren’t available when ordering drinks from the rooftop bar and were a little pricey.

Staff were super friendly and kind! The location and surroundings are top 3 most beautiful places I’ve ever been to. The views from the pool are outstanding!

Stayed in April 2024

Nothing to dislike

Excellent Room, food, pool & staff

Stayed in March 2024

I personally didn’t mind the location, but some might find that it’s on a bit of a hill difficult to manage.

We had a 2 bedroom apartment and it was huge. 2 kingsize rooms, a set of bunk beds and 2 sofa beds in the sitting room. It had all the necessary facilities in the apartment and the hotel - a rooftop pool, a gym, restaurant etc. The staff were very friendly and the breakfast was really good and had plenty of choice, with eggs any way made to order.

Stayed in April 2024

Very pleasant and obviously well trained staff made the service level fantastic compared to all the other hotels we stayed at in SE Asia. The room was very spacious and nicely laid out for comfort and convenience. And very clean every day The walk into town was short and easy, lots of variety in restaurants.

Stayed in April 2024

Nothing

The property was very clean, the staff couldn’t do enough for us The rooftop pool has fantastic views - open 24 hrs

Stayed in March 2024

Wonderful staff. Beautiful rooftop pool with sea views. Quiet location. Small boutique hotel with only 33 rooms. Large fridge freezer and microwave in room. Good food. Spa and gym facilities.

Stayed in March 2024