“We arrived early, like 1200 as we were meeting my brother. We went to the hotel to pick him up and were going to place our luggage in his room until check-in time (it was 100 outside and my makeup would have melted!). The staff member behind the desk heard our conversation and offered to allow us to check in early to prevent all that hassle. We took her up on her offer and it made things much easier for us that day. I really appreciate her efforts. Our room had recently undergone a renovation which was nice! Room was very clean and comfortable.”
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