Check in was not earlier than 3pm. Breakfast was very simple and only available for 2 people per room although we were a family of 3 in one room.

Location and some of the interior of the room.

Stayed in April 2024

Room wasn’t totally clean. Complementary Breakfast was disappointing

Loved the easy walk to the pool area. And it was nice to see from the room. Wish I could have enjoyed it more

Stayed in March 2024

It is under “renovation” but that doesn’t account for a dirty floor, and the sink’s under-workings were in plain view (water heater noisy) .

location was convenient to attractions.

Stayed in April 2024

The room was remodeled, but the bathroom wasn't

The pool atmosphere with the Dj was so much fun!

Stayed in April 2024

They charge $10 for receiving an amazon package. I think this is very strange and unusual. Breakfast is not included even thought on Booking they say breakfast included. What happens, is that you are given coupons for a "tiny" meal. Even worse, children are not included in these coupons. And even worse, the quality/size of sandwich with coupons is worse than the same sandwich if you buy it directly. The staff are not responsive through Booking messaging system.

The location is very nice! Some of the staff are really helpful.

Stayed in March 2024

'Free breakfast' so not worth it. Go across the street to Dennys. You will be so thankful you did. Sheets were a little rough but bed was comfortable. Just don't lean against wall on bed as the mattress kept sliding away.

The pool and hot tub were great. Staff was very kind. Awesome location could walk to many things, icon park and lots of restaurants.

Stayed in April 2024

The card had issues almost everyday and we had to walk all the way to the receptionist to get it fixed. Our room was at block 2 and the furthest room from the lobby.

The bed was comfy, space in the room was good. There was a microwave in the room as well.

Stayed in April 2024

bedding could be better, bathroom needed deep cleanin, shower head was crusty. towels had a light scent to them. fridge was not cold and too small.

water was super hot! exscellent driving distance from major attractions. pool area was awsome.

Stayed in April 2024

Ok the cons.. when I made my reservation I was upgraded to a "newly renovated" pool side two double bed. upon arrive the "resort" gives more of a fancier motel vibe. (nothing wrong with that)I get to the only elevator (1 per building) the metal strip that the door goes over was lifting. at one point the 1flr button was stuck so it would close the door and reopen, had to push your floor a few times before it would go. The pool view was nice. The "renovated room" I'm not quite sure what the hotel owner considers renovation means but I guess you can say I was expecting a fairly new room. the inside of the door wasn't clean, needed a paint job, the ceiling had a bunch of patches (you could see the fresh paint) the picture on the wall was a cardboard with a picture put into a frame. the beds weren't comfortable (but that's a personal preference, some like soft, hard or in-between) for me due to my back it was ok. there was no comforter, just two flat sheets and a thin blanket. no spare blankets or pillows. we didn't have an ice bucket just the lid, if I really wanted to be picky, the fridge had a lil rust on the bottom. also takes a while to cool anything. plenty of shelves & 4 drawers with an open closet. the sink area is spacious. Great lighting for the ladies. the shower & toilet... the toilet seat was loose and the shower ehh I'm pretty sure had mildew on the grout. it's not a complaint just fyi, the shower is nice, good water pressure, it doesn't have a door, just a glass half way. Was all this a deal breaker? no, if I had to stay again I would but I wouldn't have called my room "newly renovated"

upon my arrival the staff was very friendly, the line was handled quickly, the young man who checked me in was very pleasant & professional, the lobby is nice and smells good, the decor is very cool as well The pool area was great. They had a dj during the day, interacting with the guest by playing games, I was with my grandkids so I didn't experience the pool side bar but did look good. the game room is near. The grandkids loved the pool. The location is great. walking distance to restaurants, shops & entertainment. really cool vibe.

Stayed in April 2024

The free breakfast had no flavor at all. Fake eggs. Coffee tasted like it was run through the grounds multiple times. Definitely NOT Starbucks, like advertised. We didn't even use our voucher on the second day. Only 1 cashier, 1 cook, and 1 assistant in the entire cafe. The line was out the door, and took almost 30 minutes to get two coffees and two egg sandwiches. Not their fault. They were working super fast. Just poor scheduling on management's part for a busy weekend.

Awesome location. Could park the car and walk to all of the attractions on I-Drive. Room was good. It's an older resort, so not a 5 star, but still nice and clean. Room appeared to be redone recently. Pool was spectacular. Heated, clean, and with a small cafe restaurant and bar onsite.

Stayed in April 2024

I stayed in room 3332. The front door to the room was very hard to close. The bathroom door couldn’t be closed It’s off line or something to that effect.

Very convenient to all locations who is great I’d love the volleyball court and my kids really enjoyed the stay

Stayed in April 2024

Breakfast! This was horrendous, queing one at a time to get served your food. It took FOREVER and is the only thing that'd stop me going back. It should be buffet service and at least offer toast and an item of meat, the way it's done is just ridiculous and to not even get many options really let this lovely motel down

The modern clean look, lovely pool. Saturday DJ with games - there should be more game days as this was fun to do

Stayed in April 2024

Some staff members were unfriendly. The manager was very nice. Prices in the hotel shop are sky-high. This place is LOUD. Saturday: Lots of Party people. Every morning, around 7, they blow the leafs away of the ground. With a freaking motor blower. This was annoying as hell.

Great pool area, great location and very close to all the restaurants and places. You can walk, don´t need a car. Pool is nice and good temperature for the young kids.

Stayed in April 2024

Was told off by other guest accusing us for taking there chairs at the pool. There were no towels at the table or sun chairs. There people not from the hotel coming in to the pool. Management was told about it and nothing done. When we checked out did tell the clerk on the counter and she said that she would mention to it management . I never heard back from the hotel, but honestly I don’t think it would be anything done. I think all guest should be giving a bracelet for entering the pool area

Pool good size, close to everywhere we wanted to go

Stayed in March 2024

Decor ruff around edges, bathroom too small , basic furnishings

Location, size of room , decent basic facilities in room was decent for price , iron in room & board was great, self catering vibe with out the kitchen

Stayed in April 2024

The breakfast "included"

The room

Stayed in April 2024

Slow check in and gym needs free weight

Not sure , maybe location.

Stayed in April 2024

Nothing

The location

Stayed in April 2024

Room could have been cleaner.

Food was good.

Stayed in April 2024

Too noisy in the mornings.

The location was amazing, near restaurants and stores.

Stayed in April 2024

WE RAN OUT OF. TOLIET PAPER

THE LOCATION!!

Stayed in April 2024

The breakfast

The location is great, the only downside is that the breakfast is not a buffet, you'll get one choice per voucher and one drink, kind of offensive to me

Stayed in April 2024

The breakfast needs to improve. Having more options in the menu, larger portions for the beverages, and also making sure that the food is cooked all the way through. My pancakes was still raw in the middle.

The pool was nice and everyone was friendly. The staff was also nice. I liked that I had the option of getting breakfast.

Stayed in March 2024

Bathrooms need to be updated badly; showers are small and needed maintenance to fix shower curtain rod; beds could be better, better WiFi connection needed, door to room needed to be fixed as it has huge gap and didn’t close properly

The location to Pointe Orlando and Universal Studios was great, walking distance to several restaurants and activities and Icon Park; pool was nice, room was comfortabl

Stayed in April 2024

The hallway to our elevator was the only thing I noticed that needed some extra maintenance. Cleaning and updating ... Our TV kept cutting in and out so we just shut it off so maybe the wifi isn't so strongly connected. Very pleased with our stay though

Location, staff, pool, value, the little store and cafe was great, nice hot shower that didn't take forever to warm up

Stayed in April 2024