480 East Shaw Avenue, Fresno, CA 93710, United States
#13 of 45 hotels in Fresno
Guests' ChoiceBased on 206 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Ying
United StatesSupplies were not stocked, soap, shampoo dispensers were empty.
All was good except supplies were low and not replenished. Front desk employees were nice and courteous.
Stayed in May 2024
Reviewed: 3 June 2024
Lavinia
United StatesClean, comfortable bed. Great breakfast with many choices. Great value
Stayed in June 2024
Reviewed: 18 May 2024
Evelyn
United StatesFriendly, clean comfortable and quiet.
Stayed in April 2024
Reviewed: 9 May 2024
Mariam
FranceThe pool wasn’t open after all. That was the main reason for booking it.
Stayed in March 2024
Reviewed: 26 April 2024
Karen
United KingdomBreakfast was sparse
Location
Stayed in April 2024
Reviewed: 10 April 2024
Antonio
United StatesAt times the car traffic from the nearby intersection was a bit loud.
Friendly, helpful staff. Great breakfast. Clean, quiet room.
Stayed in April 2024
Reviewed: 7 April 2024
Norman
United StatesBreakfast was pretty good. Bacon was not cooked enough and muffins were just okay.
Location was great. Hotel was very clean and well maintained.
Stayed in April 2024
Reviewed: 31 March 2024
Rosemary
United StatesThe sink had a slow drain and the remote didn’t work for me.
Location. Beautiful inside. Comfortable and staff were very friendly and professional.
Stayed in March 2024
Reviewed: 20 February 2024
Jannine
United StatesThe breakfast was a full breakfast with a lot of good options. The staff were very friendly and helpful. The rooms were clean and the beds comfortable.
Stayed in February 2024
Reviewed: 2 January 2024
Cheryl
United StatesRight across from mall, clean, friendly staff
Stayed in January 2024
Reviewed: 27 December 2023
Makayla
United StatesThis Best Western PLUS Inn is always a clean, comfortable stay with friendly staff and includes all basic amenities. Have stayed many times and will stay many more.
Stayed in December 2023
Reviewed: 21 December 2023
Beatrice
United StatesN/A
Breakfast was very nice, eggs were not dry, fluffy
Stayed in December 2023
Reviewed: 20 December 2023
Jennifer
United StatesExpired food in breakfast area
Clean, well lit, convenient location
Stayed in December 2023
Reviewed: 6 December 2023
Victor
United StatesOur room had an empty shower gel dispenser. They should have removed it and replaced it. Had to ask front desk for soap bars since they didn’t have any dispensers
Clean rooms and nice breakfast
Stayed in November 2023
Reviewed: 7 November 2023
Teresa
United StatesLocated near many choices for entertainment and shopping.
Clean, well run and with an awesome included full selection breakfast.
Stayed in November 2023
Reviewed: 3 November 2023
Annette
United KingdomWent down to purchase items in food selection in the evening When wanted to charge to my room was told I could not do that had to be cash or credit card zi had neither with me & as was very tired couldn’t be bothered to come back down . In the morning I went to purchase bottle of water & she charged it to my room !!’ Apologized for being told I couldn’t do that !
Breakfast needed some fresh fruit options
Stayed in November 2023
Reviewed: 13 October 2023
Michelle
New ZealandExcellent place to stay, there were a few lovely restaurants close by which was great. I little out of town but was all good as we had a vehicle with us.
Stayed in September 2023
Reviewed: 10 October 2023
Stephany
United StatesThe staff was friendly and helpful. The bed was comfortable, had lots of pillows which I like. Liked the shower gel dispenser in the tub/ shower as well as the shower head that gave a good flow of water and a nice shower. Overall I was pleased with my stay. Would stay here again if I needed to.
Stayed in October 2023
Reviewed: 2 October 2023
Masimilian
GermanyQuite Noisy at night.
Stayed in September 2023
Reviewed: 30 September 2023
Lizbett
United StatesThe elevator was a little scary sounding at times.
It was comfortable and the staff was very friendly
Stayed in September 2023
Reviewed: 25 September 2023
Dapkus
United StatesWhen I arrived at the property I had to go to the front desk and ask for a shower curtain -- there wasn't one. I didn't like that there was no shampoo nor body wash in the dispensers in the shower and I didn't know until I was in the shower!
Stayed in August 2023
Reviewed: 4 September 2023
April
United StatesWe got a suite that had a queen bed and a sofa bed, the sofa bed was not as comfy but it was fine for time being.
Liked how the location was close to where we needed to go, super convenient
Stayed in September 2023
Reviewed: 5 August 2023
Tim
United StatesGreat everything!
Stayed in July 2023
Reviewed: 24 July 2023
Geovanna
United KingdomThere were laundry facilities but staff were unable to offer us change to work the machine. Unhelpful and the breakfast wasn’t available to go
Parking was good and the room was clean enough
Stayed in June 2023
Katowice, Poland
Val dʼIsère, France
Lombard, USA
Homer, USA
Reggello, Italy
Lerici, Italy
Hoi An, Vietnam
Llanelli, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content