120 E Lombard Street, Baltimore, 21202, United States
#53 of 57 hotels in Baltimore
Guests' ChoiceBased on 884 hotel reviews
5.2Cleanliness
6.0
Comfort
6.2
Location
7.6
Facilities
5.5
Staff
7.0
Value for money
5.9
Free WiFi
6.3
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End of dialog contentReviewed: 22 April 2024
Thomasina
United StatesStill updating,
Great location. Staff fess amazing to Keisha and her crew. Walkable to harbor.
Stayed in April 2024
Reviewed: 18 April 2024
Lauren
United StatesI asked if I could put my room on a different credit card- I was told that I could switch cards at check out- but then at check out I was told that it wasn't possible
convenient location
Stayed in April 2024
Reviewed: 9 April 2024
Toby
United StatesThe shower backing up while taking a shower and only having a half a roll of toilet paper.
The front desk staff were very nice and informative. It was also close to the Baltimore food festival that we were attending.
Stayed in April 2024
Reviewed: 1 February 2024
Michelle
United StatesProbably was not clean or well maintained front. Workers were not very friendly person in breakfast area was rude.
Close to Harbor and work event
Stayed in January 2024
Reviewed: 23 January 2024
Tracey
United StatesBoth TVs did not work. The bathroom mirror had toothpaste on it.
Early check in and the staff was nice.
Stayed in January 2024
Reviewed: 20 January 2024
Zakiyya
United StatesWhen I got there they did not have a room for me even thou I should them my reservations they charged me more then what I had reserved on booking. For the price they charge me I could have went to a better hotel. It was my birthday and I was out state so I did not have the options to pick bor locate anything else by it being New Years Eve. They reported the price that was reserved on booking.com was two low and that booking.com tell you they reserved it and u can pay for it when you come was lie. I was upset that I had to pay more .I was blind sited about this on my birthday. This is first time I every had this issues when booking thru this website. The breakfast was not good at all.
It was close to the Venue I was attending
Stayed in January 2024
Reviewed: 18 January 2024
Dutch
United StatesThere was nothing mentioned about the parking situation went booking this room. We had to pay about $80 just for 2 days of our stay which was not planned for/expected. When we arrived at our room the bathroom door was warped and there was no shower curtain. The elevators were kind of dirty and outdated which is very disappointing. Breakfast was good, however we arrived only a half hour after breakfast began and everything was out. There were not many people eating already. We had to wait another half hour before the food was replenished.
The staff, especially at the front desk were very welcoming and kind!
Stayed in December 2023
Reviewed: 31 December 2023
Mercedes
United StatesI stay here often it’s a great value. The facility itself is clean, but the rooms you can always tell somebody else has been there floors never look swept crumbs are always in windowsills. I usually clean myself when I stay here but for the price and the location is worth what you pay for.
Stayed in December 2023
Reviewed: 29 December 2023
Anne
CanadaProperty is pretty run down, not enough towels, sheets, cleanliness not the best.
Really good location, close to inner harbour, restaurants, aquarium
Stayed in December 2023
Reviewed: 25 December 2023
Jody
United StatesLoud traffic! Seemed run down, in need of repairs, especially the bathroom! Rust all over the door frame
The breakfast was good! Nice selection
Stayed in December 2023
Reviewed: 20 December 2023
Todd
United StatesThe free breakfast was awful. Most of the hot items were gone when we showed up mid-morning and no one was there to restock items. No coffee.
The location was close to Camden Yards (Orioles Baseball) and Inner Harbor.
Stayed in October 2023
Reviewed: 16 December 2023
Sheree
United StatesIt had a smell tv didnt work couldnt sleep on bed
The staff
Stayed in November 2023
Reviewed: 20 November 2023
Shirell
United StatesI don't know if they turn the hot water off at a certain time, but there wasn't any hot water in the room after about 5 mins it was just warm. The sink water never got hot. And they may have a leak under the floor because when you walk on the flooring water would seep up.. It served its purpose of to just sleep.
The location was super convenient. The front desk agent was very courtesy and kind.
Stayed in November 2023
Reviewed: 20 November 2023
Jazmine
United StatesIt was run down, water kept appearing on the floors randomly
The property is very close to everything
Stayed in November 2023
Reviewed: 14 November 2023
Nathaniel
United StatesTv Didn't work, leak in floor boards by kitchenette, leak in cold water faucet in bathroom, heat didn't work correctly, tile in tub needs cleaned, room was off street so could hear street traffic
Conveniently located
Stayed in November 2023
Reviewed: 9 November 2023
Young
United StatesParking, when I called they said parking garages near which was true BUT only specific one to get discounted rate . $93 to park for the 2 days. Breakfast bar ok, no plates, coffee cold. Looks like a lot of the place needed replacement, updates, repairs. Would not stay here again. 1 light by bed didn't work,
Staff friendly
Stayed in November 2023
Reviewed: 9 November 2023
Siobhan
United StatesNone of the ice machines work. You need a key to use the elevator.
It’s basic. If you don’t need amenities then you will be fine here.
Stayed in October 2023
Reviewed: 7 November 2023
Doylisha
United StatesThe hall we were on smelled awfully of cigarette smoke even though we saw many “no smoking” signs. We held our breath walking in and out of the room. There were multiple instants in the evening and early morning (6am), that someone opened up our room door, but luckily we had the security latch on. Breakfast was very under par, and lacking even though we would arrive at 7:30am. Our first morning, the kitchen didn’t have more than a few plates, and no spoons for cereal. Sunday morning there were no clean plates, no juice, and no silverware at 7:30am.
The front desk staff was so nice and helpful, making sure we had what needed, letting us bring luggage early, making sure we knew nice places to and where not to go.
Stayed in November 2023
Reviewed: 27 October 2023
Myles
United Statesthere were a lot of holes in the elevator walls. it needed work. went up to breakfast one morning, there wasnt any coffee left, hardly any food. the woman was by herself and bitching and moaning the whole time about being the only one person and can't even leave to go to the bathroom this was our 2nd time staying there but i don't think we will stay there anymore. no trashcan in the bathroom, we moved the only one from the room area into the bathroom and no toilet paper holder.
the front desk staff were very friendly and nice.
Stayed in October 2023
Reviewed: 22 October 2023
Daniel
United StatesThe room was great. There was one light that did not work and one light that buzzed when it was on. You could hear everything happening in the hallway and when people entered the room next to us it sounded like they were entering our room. The room key also didn’t work. I had to have the room key fixed at least 5 times in a 2 night stay because it wasn’t working in the elevator or the room door.
The location was great and staff was friendly and responsive to issues.
Stayed in October 2023
Reviewed: 19 October 2023
Dakia
United StatesElevator  was not working properly had to walk from 11TH floor
The view
Stayed in October 2023
Reviewed: 2 October 2023
Makoto
United StatesThere were stains on the floor, bed sheets, and pillows and it didn't feel clean.
good location
Stayed in October 2023
Reviewed: 19 September 2023
Aaron
United StatesMore vegetarian options for breakfast. Overall the breakfast was better than expected.
The listing did not mention that the property undergoing a major renovation. Nor that parking would be extra.
Stayed in September 2023
Reviewed: 12 August 2023
Precious
United StatesI bought this at the last minute, because my other booking was cancelled at the last minute, and they were still in the process of renovating. The sheets were very dirty and stained.
The staff were excellent and deserve a raise, the facilities did not in fact meet good standards.
Stayed in May 2023
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