433 Powell Street, Union Square, San Francisco, CA 94102, United States
#22 of 222 hotels in San Francisco
Guests' ChoiceBased on 2136 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 12 May 2024
Alexandra
Switzerland-
We had a room on the 10th floor- not noisy, calm. There was a possibility to open the window.No air condition (fan on the ceiling)- for us very gut (not freezing). Generally very good stay and the hotel was absolutely OK.
Stayed in May 2024
Reviewed: 11 May 2024
Mary
IrelandNo dining facilities
Location excellent right beside Union Square, trams, Bart, shops and lots of places to eat. Beds amazingly comfortable. Free coffee, water, cookies and fruit available at reception.
Stayed in May 2024
Reviewed: 8 May 2024
Felix
Germanycozy little hotel with friendly staff, has probably seen better days but still charming and quite unique.
Stayed in May 2024
Reviewed: 8 May 2024
Ilia
United StatesBuilding is 100 y old. Adds charm
Friendly staff and tasty free cookies and coffee.
Stayed in April 2024
Reviewed: 5 May 2024
Jan
NorwayWarm but tolerable, we had electricfan
Location Room, although small Facilities Ref in the room Nese waalgreen
Stayed in April 2024
Reviewed: 5 May 2024
Katarina
United StatesThe room smelled a bit like cigarette smoke.
We liked our room and the location of this hotel. The woman working at the bar downstairs was so friendly and welcoming. :) Would stay here again!
Stayed in April 2024
Reviewed: 3 May 2024
Sarah
BelgiumShower was a bit too low for a.tall person to wash my hair.
The coffee and tea corner in the lobby, the free 🍎 and 🍿 were fun. My room was spacious and the bed big, even for a solo traveller. I had a desk, a sofa, a fridge and a spacious closet to myself.
Stayed in April 2024
Reviewed: 3 May 2024
Michelle
United StatesNo complaints
Fantastic location right in Union Square. The staff was very friendly & helpful. The hotel itself has character & charm with very comfortable beds & pillows. Very clean. Tasty cookies & coffee on offer. We really enjoyed our stay there.
Stayed in April 2024
Reviewed: 2 May 2024
Bradford
United StatesNothing
Everything. The room was very clean and nice. Everything I needed. The staff was most friendly and the location was perfect. I will definitely stay there again.
Stayed in April 2024
Reviewed: 1 May 2024
Martina
ItalyApart from a few, the staff wasn't that kind, they seemed to be bothered by our questions and requests.
The position was great, especially because the surrounding area looked pretty safe; very close to Union Square. The bedroom, even if it was quite small, was nice with a comfortable bed and soft pillows
Stayed in April 2024
Reviewed: 30 April 2024
Robert
United StatesNothing, except, they Could have have offer a Breakfast or free Breakfast.
The Hotel and Room was Very Clean, The Location was Great. The hotel was on the Trolley Line
Stayed in April 2024
Reviewed: 30 April 2024
Konstantina
GreeceThe hotel is very centrally located, which make it easily accessible to several option of means of transport! The room was spacious and clean. The personnel was very friendly. At the lobby was a surprise, since they offer for free coffee, tea, water, fruits and biscuits all day long!!! Alao during evenings, they offer popcorn! They also have a baggage storage after your check out, which is also very convenient if your flight is later in the day!
Stayed in April 2024
Reviewed: 30 April 2024
Stephen
United KingdomCheck - in receptionist was miserable, didn't look like he wanted to be there, poor customer service not even a smile
Location excellent Free coffee, cookies and 🍿 😬👌
Stayed in April 2024
Reviewed: 30 April 2024
Kathryn
United KingdomGreat hotel in a central location
Stayed in April 2024
Reviewed: 26 April 2024
Cynthia
SingaporeNo socket beside bed Not only this hotel, it seems all the hotels doesn’t provide bedroom slippers anymore
Superb location along Powell Street. Easy access to transport and food. Convenience store next door. Clean room with big walk-in wardrobe. Room well stock with amenities. Beverages, cookies and fruits at lobby all day
Stayed in April 2024
Reviewed: 26 April 2024
Daniela
GermanyLike last stay - perfect location for exploring SFO
Stayed in April 2024
Reviewed: 26 April 2024
Daniela
GermanyIt would be great having the chance to open a window for fresh air in the room, especially for a longer stay . But there is a fan in each room , so it isn’t such a big problem.
Great place, we stayed there two times. We loved the service with the free coffee , tea , water , cookies and apples. Furthermore, it is very well located .
Stayed in April 2024
Reviewed: 26 April 2024
Dan
New ZealandWe had noisy neighbours one night but this is no way a reflection on the hotel.
This hotel well exceeds the 3 star its has, It should be rated at least a four star. So nice to be in a hotel thats not run of the mill. Exceptional in every sense.
Stayed in April 2024
Reviewed: 25 April 2024
Miriama
SlovakiaNice stuff, small but very cute and clean room. No breakfast were available, but we did like complimentary coffee, cookies and perfect water station. Hotel is right in the centre, perfect for exploring city.
Stayed in April 2024
Reviewed: 24 April 2024
Rachel
MaltaRoom a little small (not much space for luggage open) but there was a little cloak room to store them in.
Perfect location, right next to Union Square and close to different public transport stops. Room was clean and bed was comfortable. Staff were nice, and I appreciated the free cookies/popcorn/water/coffee in the lobby
Stayed in March 2024
Reviewed: 24 April 2024
Michael
United StatesValue for location. Well kept up property
Stayed in April 2024
Reviewed: 23 April 2024
Edward
FranceIt's an older hotel whose charm means that certain modern comforts are absent; the windows and walls are quite thin - the traffic outside as well as a crying baby in a nearby room awoke us more than once, but hotel does pre-equip the rooms with packets of disposable earplugs. We didn't need it during our stay, but there does not seem to be any air-conditioning.
Free cookies and iced lemon water at reception! The hotel itself is very well located, with valet parking very nearby (for an extra fee), and not far from many touristy locations. Very clean and comfortable hotel, very nicely decorated. Staff were generally great and accommodating.
Stayed in April 2024
Reviewed: 23 April 2024
Maike
GermanyIt‘s very loud during the nighttime
Nice hotel, friendly staff & cable car in front of the hotel
Stayed in April 2024
Reviewed: 22 April 2024
Emma
IrelandThe hotel is central to everything! Really comfortable beds, and the free tea and coffee in the lobby is a lovely touch! I enjoyed my time here and would definitely stay again.
Stayed in April 2024
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