3370 Interstate 35 Frontage Rd, San Antonio, TX 78219, United States
Based on 266 hotel reviews
5.3Cleanliness
5.7
Comfort
5.8
Location
6.5
Facilities
5.7
Staff
6.9
Value for money
6.0
Free WiFi
6.0
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End of dialog contentReviewed: 18 March 2024
Frances
United StatesToo far away- bed Mattress was too hard
That it was clean
Stayed in March 2024
Reviewed: 9 February 2024
Christigene
American SamoaService was poor
For two people there wasn't enough towels nor tissue. Asked for the items and still only got one more Towel which was a wash cloth.
Stayed in February 2024
Reviewed: 6 October 2023
Felicity
United StatesSecond time at this location, I got the exact same room that I did the first time last month. This time I was missing a refrigerator I ask the front can I get one because that room had one last month but said it wasn’t required even though I was expecting it. Then I realize I also didn’t have a microwave so I requested that also the same person said I needed to wait the morning for one then I saw one of my towel on the bathroom floor so it wasn’t clean and so I came to a room with a towel that was not in a proper place and not folded and on the floor. The morning crew was more nicer and more caring about what I was wanting.
The morning shift people was meeting my needs that I was requesting for.
Stayed in October 2023
Reviewed: 20 September 2023
Jonavia
United StatesThe lady in the room next to us got arrest for trespassing, the environment is a little ran down. A lot of drug activity and people are outside late night.
I would say you get what you pay for with this motel. The room is a decent size and some of them offer kitchenettes.
Stayed in August 2023
Reviewed: 6 August 2023
Rebecca
United StatesMold on several walls in the bathroom, air conditioner leaked so bad there were literal puddles on the floor. Booked for 5 people have 2 towels and when asked for more told there were no spares had to go buy towels. Roaches and all of the amenities, pool washroom etc were all closed or out of order
Sta Staff are nice
Stayed in August 2023
Reviewed: 9 April 2023
Christopher
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 March 2023
Bobbie
United StatesThe room was very basic if all you needed was a bed, tv, and bathroom it was good. My issue if you needed more than 2 towels during your stay bring your own, I was told they didn't have any to give me.
Location
Stayed in March 2023
Reviewed: 20 February 2023
Ibarra
United StatesInsects in all the room
Inexpensive
Stayed in February 2023
Reviewed: 20 February 2023
Suzy
United Stateseverything!!! no plugs but the bed - a phone not connected to anything Hahhaha thank god for our phones tv wasn’t wking honestly these place is a 1/2 if u need to sleep at a low price go for it we won’t be bookin here again
does the staff count. they were super nice and helped but the room was nothing nothing like the pics
Stayed in February 2023
Reviewed: 3 January 2023
Ciara
United StatesThe walls are thin so it was noisy, the room looked run down, and there was a weird door connecting to someone else's room.
I liked the fact the bed was clean
Stayed in January 2023
Reviewed: 31 December 2022
Richard
United StatesThe area
Price
Stayed in December 2022
Reviewed: 8 December 2022
Elsa
United StatesRoom was given to us at 3pm instead of 2pm. Floor was very slippery and dirty. Wax stained our socks.
Price
Stayed in December 2022
Reviewed: 9 September 2022
Gloria
United Stateswas always smelling like weed
it was dirty no shampoo no towels bad location
Stayed in September 2022
Reviewed: 16 May 2022
Lupe
United StatesThe towels were wet, and dirty and people were making noise above us and then Sunday morning we were woken by some banging right next to our room. Also I asked for a handicap room and my sister couldn't take a shower because it didn't have any handicap support.
The price.
Stayed in May 2022
Reviewed: 11 May 2022
Denora
United StatesThere was plugs that didn't work. The towels looked dinghy and there was too much traffic coming and going with people sitting in cars.
Certain staff in the morning were nice, but others were rude.
Stayed in May 2022
Reviewed: 7 May 2022
Anna
United StatesBuggers on the walls and the water was lukewarm
Staff was so nice
Stayed in May 2022
Reviewed: 26 April 2022
Damond
United StatesThere were bed bugs and a couple holes in the wal. Also TV didn't work
Desk clerk Was very polite and as helpful As she could be
Stayed in April 2022
Reviewed: 21 March 2022
Jennifer
United StatesThe bathroom door didn’t shut and the beds were very hard.
The staff at check in was super sweet!
Stayed in March 2022
Reviewed: 14 February 2022
Benny
United StatesThe staff was rude as heck.
Stayed in February 2022
Reviewed: 7 December 2021
Dame
United Statesno security cameras, and had mold on the bathroom wall.
price
Stayed in November 2021
Reviewed: 16 September 2021
Corinne
United StatesJust the people that stayed there were too noisy, kids screaming too much and adults screaming at them too. Otherwise not alot to complain. One suggestion I like to make is they need to fix the flooring of their washer, it shouldn;t shake as bad as it did washing clothes. The AC wasn't working right and couldn't adjust it was freezing in the room at times..
The room was fine, maybe a better cleaning would've been good. The people were ok there and helpful when asked. It was the people staying there that weren't very good. Alot of screaming at kids and other things among the nature of things . The area itself was not good for location and property needs up keeping better. For the most part it was ok.
Stayed in September 2021
Reviewed: 11 September 2021
Joey78219
United StatesThe bed was really uncomfortable 😫. The bathtub was very slippery when I took a shower. Since I did pay for an upgrade, I didn't see a difference
I like the front desk clerks they made checking in and out very pleasant.
Stayed in September 2021
Reviewed: 6 September 2021
Pablo
United StatesBed bugs, restroom door was broken, shower water came out cold only
It was not too far from downtown San ANTONIO and the price was affordable
Stayed in September 2021
Reviewed: 1 September 2021
May
United StatesI Lock on door
Never had breakfast
Stayed in August 2021
Reviewed: 8 August 2021
Amber
United StatesEverything.
The price and location were the only good things about this property.
Stayed in August 2021
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