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  5. Reviews of Motel 6 San Antonio, TX - Frost Bank Center

Reviews of Motel 6 San Antonio, TX - Frost Bank Center 2 stars

3370 Interstate 35 Frontage Rd, San Antonio, TX 78219, United States

Review score

Based on 266 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    6.5

  • Facilities

    5.7

  • Staff

    6.9

  • Value for money

    6.0

  • Free WiFi

    6.0

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Showing 1 – 25

  • Reviewed: 18 March 2024

    6.0
    Pleasant
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Too far away- bed Mattress was too hard

    That it was clean

    Stayed in March 2024

  • Reviewed: 9 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Service was poor

    For two people there wasn't enough towels nor tissue. Asked for the items and still only got one more Towel which was a wash cloth.

    Stayed in February 2024

  • Reviewed: 6 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Second time at this location, I got the exact same room that I did the first time last month. This time I was missing a refrigerator I ask the front can I get one because that room had one last month but said it wasn’t required even though I was expecting it. Then I realize I also didn’t have a microwave so I requested that also the same person said I needed to wait the morning for one then I saw one of my towel on the bathroom floor so it wasn’t clean and so I came to a room with a towel that was not in a proper place and not folded and on the floor. The morning crew was more nicer and more caring about what I was wanting.

    The morning shift people was meeting my needs that I was requesting for.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    5.0
    Fair
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lady in the room next to us got arrest for trespassing, the environment is a little ran down. A lot of drug activity and people are outside late night.

    I would say you get what you pay for with this motel. The room is a decent size and some of them offer kitchenettes.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Quadruple Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Mold on several walls in the bathroom, air conditioner leaked so bad there were literal puddles on the floor. Booked for 5 people have 2 towels and when asked for more told there were no spares had to go buy towels. Roaches and all of the amenities, pool washroom etc were all closed or out of order

    Sta Staff are nice

    Stayed in August 2023

  • Reviewed: 9 April 2023

    5.0
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was very basic if all you needed was a bed, tv, and bathroom it was good. My issue if you needed more than 2 towels during your stay bring your own, I was told they didn't have any to give me.

    Location

    Stayed in March 2023

  • Reviewed: 20 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Insects in all the room

    Inexpensive

    Stayed in February 2023

  • Reviewed: 20 February 2023

    4.0
    don’t do it
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    everything!!! no plugs but the bed - a phone not connected to anything Hahhaha thank god for our phones tv wasn’t wking honestly these place is a 1/2 if u need to sleep at a low price go for it we won’t be bookin here again

    does the staff count. they were super nice and helped but the room was nothing nothing like the pics

    Stayed in February 2023

  • Reviewed: 3 January 2023

    4.0
    Motel 6 stay
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The walls are thin so it was noisy, the room looked run down, and there was a weird door connecting to someone else's room.

    I liked the fact the bed was clean

    Stayed in January 2023

  • Reviewed: 31 December 2022

    6.0
    Okay stay
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The area

    Price

    Stayed in December 2022

  • Reviewed: 8 December 2022

    6.0
    Will definitely not stay here again
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was given to us at 3pm instead of 2pm. Floor was very slippery and dirty. Wax stained our socks.

    Price

    Stayed in December 2022

  • Reviewed: 9 September 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    was always smelling like weed

    it was dirty no shampoo no towels bad location

    Stayed in September 2022

  • Reviewed: 16 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The towels were wet, and dirty and people were making noise above us and then Sunday morning we were woken by some banging right next to our room. Also I asked for a handicap room and my sister couldn't take a shower because it didn't have any handicap support.

    The price.

    Stayed in May 2022

  • Reviewed: 11 May 2022

    6.0
    Pleasant
    • Family with young children
    • King Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was plugs that didn't work. The towels looked dinghy and there was too much traffic coming and going with people sitting in cars.

    Certain staff in the morning were nice, but others were rude.

    Stayed in May 2022

  • Reviewed: 7 May 2022

    5.0
    It will due in a pinch
    • Leisure trip
    • Family with young children
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Buggers on the walls and the water was lukewarm

    Staff was so nice

    Stayed in May 2022

  • Reviewed: 26 April 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    There were bed bugs and a couple holes in the wal. Also TV didn't work

    Desk clerk Was very polite and as helpful As she could be

    Stayed in April 2022

  • Reviewed: 21 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom door didn’t shut and the beds were very hard.

    The staff at check in was super sweet!

    Stayed in March 2022

  • Reviewed: 14 February 2022

    4.0
    It had a bed and shower that is all that was needed. LOL!
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    The staff was rude as heck.

    Stayed in February 2022

  • Reviewed: 7 December 2021

    6.0
    It was ok for the price.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no security cameras, and had mold on the bathroom wall.

    price

    Stayed in November 2021

  • Reviewed: 16 September 2021

    6.0
    It was all good didn't have any issues with anyone or staff they all did best they could.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 12 nights

    Just the people that stayed there were too noisy, kids screaming too much and adults screaming at them too. Otherwise not alot to complain. One suggestion I like to make is they need to fix the flooring of their washer, it shouldn;t shake as bad as it did washing clothes. The AC wasn't working right and couldn't adjust it was freezing in the room at times..

    The room was fine, maybe a better cleaning would've been good. The people were ok there and helpful when asked. It was the people staying there that weren't very good. Alot of screaming at kids and other things among the nature of things . The area itself was not good for location and property needs up keeping better. For the most part it was ok.

    Stayed in September 2021

  • Reviewed: 11 September 2021

    5.0
    Not what I expected
    • Leisure trip
    • Solo traveller
    • Quadruple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was really uncomfortable 😫. The bathtub was very slippery when I took a shower. Since I did pay for an upgrade, I didn't see a difference

    I like the front desk clerks they made checking in and out very pleasant.

    Stayed in September 2021

  • Reviewed: 6 September 2021

    5.0
    Good room to sleep for 1 night but wouldn’t recommend more than 1 night stay, there was bed bugs and room needed some re
    • Leisure trip
    • People with friends
    • Quadruple Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed bugs, restroom door was broken, shower water came out cold only

    It was not too far from downtown San ANTONIO and the price was affordable

    Stayed in September 2021

  • Reviewed: 1 September 2021

    5.0
    Good value
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I Lock on door

    Never had breakfast

    Stayed in August 2021

  • Reviewed: 8 August 2021

    4.0
    You get what you pay for. It was cheap so you get cheap. No TV or WiFi. Also there were no pillows or toilet paper. Luck
    • Leisure trip
    • People with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything.

    The price and location were the only good things about this property.

    Stayed in August 2021

Showing 1 – 25

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