Room service was confusing...it was easier to go down and get our own food and carry it back to our room. Parking can be a pain--it's a busy place and we came in late.

Room was very comfortable but we could hear our neighbors! We had dinner at the restaurant and it was very good. Location is removed from the freeway but the views are outstanding.

Stayed in March 2024

It was probably an oversite, but we did not have towels in the room and the toilet seat was sitting on the side of the toilet. I asked for it to be fixed through texting with Veronica, but it was never fixed. She texted to ask about our stay and I told her everything was great except the toilet seat was broken. She was going to send someone to fix it, but they never came. There needs to be a ceiling fan in the bedroom.

Bed was comfortable and the room had lots of space. Pool/Jacuzzi very nice. Breakfast was good, but could improve on the pastries-they looked sad and dry. The orange juice was not very good. Could add more fresh fruit to the spread. Staff is always outstanding. Especially Henry and Jasmine in the breakfast area. They are truly exceptional. Good walking distance to restaurants and shopping and a park across the street. I did not use the spa but if I had more time, I would have gotten a massage.

Stayed in April 2024

Nothing

Excellent location! Walking distance to many great restaurants and shops.

Stayed in April 2024

Restroom by pool not in operation. Had to go wet into lobby to use restroom. Would like towels out by pool. Like a list of recommended nearby restaurants

Breakfast was very good. Would have liked to see coffee out longer; it was whisked away at 0930. Gluten free bread would be nice. Great salsa Be more green re: saving towels, etc.

Stayed in March 2024

Nothing.

Nice location, clean and friendly staff.

Stayed in March 2024

No vent in bathroom, no clock in room, QR code for services

Clean, friendly staff

Stayed in February 2024

Could use a little more attention to room maintenance. The couch had a split in the upholstery in the back, the thermostat was wacky, and one of the bedside lamps had a short so was sometimes on, sometimes off.

Clean, easy walking distance to great restaurants, Happy Hour was fabulous (snacks and drinks), breakfast was delicious with lots of variety, friendly and accommodating staff.

Stayed in January 2024

everething

Stayed in December 2023

The shower hot water took forever to come in and never got hot enough. This wastes a lot of water waiting for it to get hot.

Everything except one thing

Stayed in November 2023

N/A

Great customer service; excellent room service; spacious room with great layout, high marks for the restaurant quality and menu; great complimentary breakfast.

Stayed in October 2023

Make sure to check filters in room. We had to have them change ours.

Room

Stayed in October 2023

Great breakfast and room

Stayed in October 2023

Breakfast was fantastic!

Stayed in September 2023

It was clean and functional and the stay had a great customer service experience.

Stayed in September 2023

I accidentally left two nice dress shirts in closet I thought Id be notified about items but I was not I guess gon for ever!

Free made to order omelets in the morning and other breakfast items

Stayed in August 2023

Nothing.

Cody at the front desk was awesome. Breakfast buffet was great too.

Stayed in August 2023

N/A

Clean convince good breakfast great social hr from 5:30-7pm snacks lots of shopping in close proximity restaurants in close walking proximity. It’s hot so not recommended walking.

Stayed in July 2023

The damaged furniture. A tear right in the middle of the couch..

The location

Stayed in July 2023

Over all is nice. I just need recipe for me to get reimbursed from Hilton Grant vacation but since I book it with booking.com. No one can give me an itemized receipt. Don’t know why. I made several calls but both companies keep telling me is other party responsible for that. I don’t get it. Why is so difficult just print out or email me an itemized receipt. They are trying to make it as difficult as possible for customers so you can’t apply for the reimbursement or they are hiding something

Stayed in July 2023

Nothing

So clean and spacious. The rooms were huge, lots of room for a family of 5. The staff were so friendly and fun. The free happy hour was lovely and Scott the bartender was awesome. Henry at breakfast was so friendly.

Stayed in July 2023

Parking can get tough, parking further than the entrance.

Convenient, clean, comfortable and a nice breakfast area

Stayed in June 2023

Room was very spacious, quiet and clean, but with obstructed view (2nd floor). Breakfast was tasty if not limited in variety, but the made-to-order omeletes were a nice surprise. As were the complimentary drinks offered every evening! Pool offers a welcome escape from the heat. Lots of free parking available. Quite a few restaurants in La Quinta within walking distance from the hotel were great and affordable dinner options.

Stayed in June 2023

When we booked the king suite it said on the room description that it had a balcony/patio. This sadly was not the case. Initially disappointed we inquired regarding a room upgrade since we were staying for quite a while (9 nights). We were advised that changing to a balcony room might be possible once more rooms became available after the weekend. In the end we did not bother as we liked being on the top floor and liked our view. Since there is definitely some misinformation, it would be good this would be revised.

Our king suite was spacious, modern and clean. There were plenty of towels and complimentary toiletries. We had a nice view over downtown La Quinta and the beautiful mountains. During our 9 night stay our room got cleaned twice, which was absolutely sufficient. The included breakfast buffet was a big plus and offered a good choice of hot and cold dishes. Another bonus was the daily happy hour with two complimentary drinks and little snacks, like corn chips with salsa or crackers with cheese.

Stayed in June 2023

The breakfast staff and breakfast were excellent daily.

Stayed in June 2023