Reviews of Hampton Inn Manhattan Chelsea 3 stars
108 West 24th Street, Chelsea, New York, NY 10011, United States
#296 of 418 hotels in New York
Guests' ChoiceReview score
Based on 1001 hotel reviews
7.7Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
9.0
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Facilities
7.5
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Staff
8.5
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Value for money
7.4
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Free WiFi
8.4
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Reviewed: 16 October 2022
Vered
Israel43 reviews2 helpful votes7.0“Anonymous”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
There is no daily cleaning of room only by request. I didnt know this in advance. There is a sign on the mirror. This should be made known at booking.
The breakfast and all day coffee in the lobby was a nice touch. Location is excellent. The bed was comfortable. The view from my window was unbelievable.
Stayed in October 2022
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Reviewed: 13 October 2022
Ekaterina
Germany45 reviews3 helpful votes9.0“Very nice.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted via mobile
The furniture is super old. the walls and doors were dirty. If the hotel gets a slight makeover, it’d Bebe priceless!
Stayed in August 2022
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Reviewed: 13 October 2022
Kiz
United Kingdom14 reviews1 helpful vote8.0“Good hotel with friendly and helpful staff in a great location. Would recommend.”- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 6 nights
There was only one elevator working meaning that there was a long wait... I was on the 5th floor, so used the stairs mostly, but for folks higher up, that wouldn't have worked. Also, the amount of waste generated made me sad... from throwaway cups and plates etc for every breakfast, and my part-used soap and towels being thrown away for no reason. I'd like to see them do better on their environmental footprint!
Lovely staff, great central and quiet location, good sized, clean and comfortable rooms. Would definitely stay again.
Stayed in October 2022
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Reviewed: 11 October 2022
Lorraine
United Kingdom13 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Hotel looked tired and only 1 lift working, waited forever for l8fts
Location
Stayed in October 2022
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Reviewed: 11 October 2022
Chen
China2 reviews7.0“Good but not the best choice for holidays”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
No room-cleaning service. No slipper provided in the room. A bit expensive for a 3-star hotel. So many customers, but one elevator only.
Nice staff- Provides a free lunch package (A bottle of water, a pack of bread with jam and an apple) when asked for a bottle of water during checkout. Beds and showers are comfortable. Breakfast is simple but good.
Stayed in October 2022
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Reviewed: 7 October 2022
Shelley
United States59 reviews4 helpful votes8.0“It was okay but for the Sunday evening price, I expected more.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
I thought it was way overpriced.
It was clean and okay.
Stayed in October 2022
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Reviewed: 6 October 2022
Carol
United Kingdom2 reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 7 nights
- • Submitted via mobile
Hotel needs refurbishing. Breakfast area was very dirty
Location is great. Staff on arrival were fantastic
Stayed in September 2022
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Reviewed: 5 October 2022
Fulghum
United States1 review8.0“Pleasant , was glad that we were close to the subway station”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Only one elevator working
Breakfast was great. There was some scaffolding right at the entrance that detracted from the beauty of the entrance.
Stayed in October 2022
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Reviewed: 3 October 2022
Paula
United States9 reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast options could be improved.
The location is very good for a short stay in NYC.
Stayed in October 2022
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Reviewed: 30 September 2022
Tracey
United Kingdom26 reviews5 helpful votes9.0“Great Location”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
It was in a great location. Staff were friendly enough and happy to help. We had a loose temp control for the shower and a guy was on it straight away and fixed it. It was just a basic room with a view of other hotels.
Stayed in September 2022
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Reviewed: 29 September 2022
Kathleen
United States40 reviews5 helpful votes7.0Good- • Business trip
- • Group
- • Queen Room
- • Stayed 3 nights
Convenient location in Mid-town. Staff was friendly. Room was fine for 1 or 2 ppl ( double/double) but would be small for more than that. Water pressure in shower was good. breakfast was your standard affair with waffle maker, eggs and cereal.
Stayed in September 2022
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Reviewed: 28 September 2022
Siebe
Belgium6 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
the price was exaggerated for the size and facilities in the room.
location was great, staff was helpful. room was well equipped
Stayed in September 2022
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Reviewed: 27 September 2022
Kathleen
United States46 reviews5 helpful votes8.0“Good value for family in NYC.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted via mobile
Staff not super friendly/helpful. Small room. Breakfast mediocre at best.
Location and price for NYC.
Stayed in August 2022
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Reviewed: 27 September 2022
Jeanne
United States3 reviews1 helpful vote7.0“It was close to subway. Slept well”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Quite a few homeless people going through the garbage up and down the street. Street not well lit. Breakfast wasn’t great. Coffee was really weak. Fortunately Starbucks was down the block.
comfortable bed. Room was quiet. Staff was very good
Stayed in September 2022
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Reviewed: 27 September 2022
Saar
Germany25 reviews4 helpful votes9.0Superb- • Business trip
- • Family with young children
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast can do better...
Location An Amazing bed :-)
Stayed in September 2022
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Reviewed: 26 September 2022
Russell
United States1 review1 helpful vote8.0“i would stay there again”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Rooms small but It’s New York no Big deal
close to trains and event I was in town for
Stayed in September 2022
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Reviewed: 25 September 2022
Bianca
United States1 review8.0Very good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted via mobile
At checking the lady at the front desk failed to inform us that the water bottles in the room we're not complimentary unless you were a member of the hotel.
The staff was very friendly, quick, and proficient. They answered all our questions, and had our room ready when we got there.
Stayed in August 2022
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Reviewed: 22 September 2022
Marina
Canada15 reviews7.0Good- • Business trip
- • Family with young children
- • Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The hotel could use a refresh
The location
Stayed in September 2022
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Reviewed: 22 September 2022
Connie
United States1 review8.0“my stay was comfortable”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
need to be renovated
location
Stayed in September 2022
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Reviewed: 19 September 2022
Charmaine
United Kingdom12 reviews4 helpful votes9.0“It was a comfortable stay and we would stay here again.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
At breakfast, there were only disposable utensils and paper plates and cups, lots of single-use plastics.. Even the apples at breakfast were individually wrapped in plastic, and the each fork and knife were also each individually wrapped in plastic. It is very wasteful.
The room was a good size for a hotel in NY and the bed was really comfortable. It was quiet and clean, and the breakfast was not bad. The location was really good, right in the heart of the Chelsea area and there are a few metro stations within a short walking distance. I would stay here again when we are in NY.
Stayed in September 2022
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Reviewed: 19 September 2022
Mike
Slovakia16 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
Some parts of the hotel felt a little old and in need of touch-ups.
Great location in Chelsea, very easy to get to from the Subway; the perfect one night stop we needed at the beginning of our two week vacation.
Stayed in July 2022
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Reviewed: 17 September 2022
Rebecca
United States2 reviews8.0“it was a great stay for the little get away we planned. I would stay again.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted via mobile
size of room and price.
It was clean and was a great location. Also the staff was super helpful and friendly!
Stayed in September 2022
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Reviewed: 14 September 2022
Janne
Denmark3 reviews1 helpful vote9.0“The new people at the front desk could use a lot of training in customer service.”- • Leisure trip
- • Solo traveller
- • Queen Room
- • Stayed 5 nights
I usually stay at the hotel 2 - 3 times a year and have been for many years and I think this year the hot dish at the breakfast buffet was very boring and not as variated as it use to be. I hope this will have changed by the time I come ack in December.
Beliggenheden is perfect. the subway #1 just on the corner of 7th avenue and 23rd street will take you all the way uptown and all the way downtown . Also 6th avenue is a good shopping street.
Stayed in September 2022
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Reviewed: 12 September 2022
Krista
Italy41 reviews1 helpful vote7.0Good- • Business trip
- • Solo traveller
- • Queen Room
- • Stayed 1 night
Location.
Stayed in September 2022
-
Reviewed: 12 September 2022
Rajeev
Singapore6 reviews8.0“Good Stay”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted via mobile
They ran out of butter at breakfast or it wasn't included which is a pity.
Good location and adding the breakfast was nice touch.
Stayed in September 2022
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