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  5. Reviews of Hawthorn Suites Wichita East

Reviews of Hawthorn Suites Wichita East 3 stars

411 South Webb Road, Wichita, KS 67207, United States

#67 of 75 hotels in Wichita

Guests' Choice

Review score

Based on 235 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    7.0

  • Facilities

    5.4

  • Staff

    6.5

  • Value for money

    5.9

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 31 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • 2 Queen Beds, Studio, Suite, Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing bc construction was going on next to my room the entire time I was there

    Pool and breakfast on the weekends

    Stayed in May 2023

  • Reviewed: 4 May 2023

    6.0
    Property needs updating
    • Leisure trip
    • Group
    • 2 Queen Beds, Studio, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The outside of all buildings are in need of repair, paint, etc. my first impression was that this was an old run down place

    The breakfast was good. The rooms were clean and comfortable.

    Stayed in April 2023

  • Reviewed: 18 April 2023

    4.0
    Decent value for just a spot to sleep. If had been there longer would not have stayed
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above

    Room dated and older looking. Pull out sofa very old and dirty. Under sofa not clean and cushions badly down together. Ac did not work. Heat stayed on all the time. Photos of exterior not updated. Needed mowing and cigarette butts every where. Outside of office decks had grass growing through the deck and no outdoor furniture. Exterior of buildings need replacing. Kitchen was clean and room was spacious though. TV also would only get one channel.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it’s in need of updating! lots of remodeling needs to be done to bring it back to the property it was years ago. I did not like that there were no dishes in the rooms

    it was centrally located to the things I needed while I was in Wichita

    Stayed in February 2023

  • Reviewed: 15 February 2023

    5.0
    It was cheap, can’t complain too much…
    • Leisure trip
    • Group
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pictures are of the property possibly years ago when it was first built. The room and location of said room was terrible. The room smelled of almost backed up water. Not sewer yet sitting water. The carpet was crunchy and had stains everywhere. Also for virtually being an entire house there’s no dishes. When asking the main office for cups we had to pay $2 per styrofoam cup.

    Simply the price and picture of the property. The layout of the property was great. If fixed up it’ll be amazing.

    Stayed in February 2023

  • Reviewed: 4 August 2022

    5.0
    DISGUSTING
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Studio, Accessible Suite, Non-Smoking
    • Stayed 1 night

    The place must be under new management. I have always used this hotel except for the past year. It was disgustingly dingy and dirty. it was obvious there has not been a thorough deep clean in quite some time. There was stains and handprints on the walls and doors. The floor had stains that could be gotten up with a good scrub. the bathroom look too dirty to clean myself in. The couch was soooo over used, sunken in, stain ridden, and CRUNCHY (omgggg! yes CRUNCHY). I wouldn't let an animal be on that. There was trash all around the property. At night there was a man circling the property, on foot. It was super creepy but after awhile I assumed he was supposed to be security but no uniform or anything. Sketchy. The door lock was missing from the door. The kitchen used to have materials to cook and clean but there is nothing anymore. Not even trash bags or paper towels. Doors on the closet were closed. There was a sign saying there were extra linens in the closet but there were not.

    I love the location. I love the size of the room & that there is a separate shower/toilet from the sink and mirror. I love that there is a full working kitchen with a full fridge. I like the size of the tv and that there is a couch with a living room area. Plenty of space if you are travelling with family. I did not see any dead insects or rodents.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    4.0
    Disappointing
    • Group
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    bed 🪳

    Stayed in June 2022

  • Reviewed: 12 July 2022

    6.0
    Front desk personal was great, property had quite a bit of trash around
    • Leisure trip
    • Couple
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty property, lumpy beds

    Nice size suites

    Stayed in July 2022

  • Reviewed: 6 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Trash all over the yards. Dresser drawers not clean.

    Pool was nice but crowded with kids. Kids in pool unsupervised a lot.

    Stayed in July 2022

  • Reviewed: 24 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bug in bathroom, spider in sink

    Apartment atmosphere

    Stayed in June 2022

  • Reviewed: 24 June 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The 100$ deposit that still has not been returned.. I have stayed in Hawthorne suites for years, this was never an issue before. And holding it for a week? I'm sorry but if that is policy I'm staying elsewhere.

    The room was ok

    Stayed in June 2022

  • Reviewed: 18 June 2022

    6.0
    Relaxed and unwound
    • Leisure trip
    • Couple
    • 1 Queen Bed, Studio, Accessible Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They got me in and out pretty fast. I liked that we had a suite room. Very spacious and peaceful

    Stayed in May 2022

  • Reviewed: 3 June 2022

    4.0
    great location won’t warrant me booking here again
    • Leisure trip
    • Family with young children
    • 2 Queen Beds, Studio, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there were bugs and it smelled

    location is prime

    Stayed in May 2022

  • Reviewed: 24 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • 1 King Bed, Studio Suite, Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Dirty, run-down

    Big room, big breakfast

    Stayed in May 2022

  • Reviewed: 5 May 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Air didn't work and room was dirty,housekeeping didn't clean nor did they come ask if we needed fresh towels or did they come clean room either day.wifi was crappie also.

    Location and breakfast

    Stayed in May 2022

  • Reviewed: 3 May 2022

    5.0
    Passable
    • Business trip
    • Couple
    • 1 King Bed, Studio Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people who stayed at the property at the time we did were quite interesting. Kids ran around with no adults present, throwing rocks towards us. People were loud above us in the middle of the night. The room was overall clean minus the shower looking a bit unwelcoming. Staff was pleasant during check-in. Get whatcha pay for.

    Friendly staff

    Stayed in May 2022

  • Reviewed: 25 April 2022

    4.0
    I will not be going back.
    • Family with young children
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property was not kept up. Front door to the main lobby did not close completely because of building settling. Although it was not swimming season (late April), the pool had not been kept up at all. there was trash and 2 foot of brown stinky water in it. The hot tub cover was coming off and it also was in poor upkeep. They required a $200 security deposit.

    Stayed in April 2022

  • Reviewed: 28 February 2022

    4.0
    My stay over all was very nice
    • Leisure trip
    • Group
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The carpet was not as clean as I would like the heat took forever to come on and there were cracks in mirrors and the door frame to the suite was very loose from previous damage the outside had broken wine bottles on the ground it just looked run down

    I love the location I love the room space and the beds were comfortable and the bathrooms were clean

    Stayed in February 2022

  • Reviewed: 20 December 2021

    5.0
    Passable
    • Leisure trip
    • Group
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It could have been cleaner, and a plug for my bathtub would have been nice.

    Stayed in December 2021

  • Reviewed: 13 December 2021

    5.0
    It was ok.
    • Leisure trip
    • Couple
    • 1 Queen Bed, Studio, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We didn't have any silverware, bowls, cups, pots or pans to use in the kitchenette.

    Clean and comfortable. Location was good.

    Stayed in December 2021

  • Reviewed: 8 December 2021

    4.0
    Old and trashy property but not a bad place to lay your head!
    • Leisure trip
    • Couple
    • 1 King Bed, Studio Suite, Non-Smoking
    • Stayed 1 night

    The property is very old and dilapidated. Lots of sketchy guests as well. For this hotel to be in a great area and surrounded by new hotels they should be ashamed. There was an SUV in the back parking lot on all a cinder block with no wheels. Hot tub looks like it hasn't worked in years. There is trash all over the property. The rooms are outdated with holes in the carpet and my closet door wouldn't shut.

    Breakfast was delicious and the beds are super comfortable. The room was clean and the towels we the softest I have ever experienced in a hotel.

    Stayed in December 2021

  • Reviewed: 29 November 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night

    cleaner

    I thought the place needed to be cleaned a little better than it was. Probably wouldn't stay there again.

    Stayed in November 2021

  • Reviewed: 27 November 2021

    6.0
    just ok
    • Leisure trip
    • Solo traveller
    • 1 King Bed and 1 Queen Bed, Two-Bedroom, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    saw 4 different spiders and a cock roach. No pots or pans or silverware

    location

    Stayed in November 2021

  • Reviewed: 4 November 2021

    4.0
    Sleepless
    • With a pet
    • Leisure trip
    • Family with young children
    • 2 Queen Beds, Studio, Suite, Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Drug deals from residents under room 521 all night. People next to us hitting dog all night,, balcony window, which did not shut, or lock and the clip to lock door broke. Toaster had food in it, suite no dishes or silverware had to go out to eat. Never stay there again very run down property.

    Bed soft

    Stayed in October 2021

Showing 1 – 25

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