520 Wildwood North Circle, Birmingham, AL 35209, United States
#26 of 97 hotels in Birmingham
Guests' ChoiceBased on 326 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.5
Value for money
8.0
Free WiFi
6.9
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End of dialog contentReviewed: 14 January 2023
Sally
United StatesThe 30 minute wait to check in. Upon arrival at 3:30 the lobby had about 15 people waiting to check in. There was nobody at the front desk. people waiting has no idea where the employee was and it was a bit frustrating. there seemed to be a problem with a block of rooms booking. I understand about the issue, however, I just feel the employee should have acknowledged the guests that were waiting and offer an apology for the long delay. we did receive an apology once I was able to check in. There was another employee who kept coming to the counter but did nothing. She just looked around at a pretty full lobby and then would go in and out of the office. I didn’t understand why she offered no apology to the waiting guests or step up and start assisting the clerk who was checking everyone into their rooms. it was a very disappointing experience. Our room was fine but there was strands of hair in the bathtub left by the previous guest. the sink drained very slow.
location
Stayed in January 2023
Reviewed: 8 January 2023
James
United StatesNothing
Incredibly helpful and friendly desk staff.
Stayed in December 2022
Reviewed: 22 December 2022
Ruby
United Statesvery clean.
Stayed in December 2022
Reviewed: 14 December 2022
Sameh
United Statesthe pool is not working the coffee is not available all day cleaning the room is not everyday the front desk phone does not work
clean and smell nice
Stayed in December 2022
Reviewed: 13 November 2022
Rolonda
United StatesNA
Everything!
Stayed in November 2022
Reviewed: 12 November 2022
Rigina
United StatesThe night front dest employee need more friendly and she need to smile.
The breakfast is good and the server is very helpful and wonderful.
Stayed in November 2022
Reviewed: 4 October 2022
Terri
United StatesNo complaints.
Staff was very friendly - we were in town for Talladega Race so I asked what he knew about Talladega and he suggested what time we should leave to be there, which was helpful. Hotel was very nice - clean, spacious, and a safe location.
Stayed in October 2022
Reviewed: 27 September 2022
Kendra
United Statesthe bed was really hard and shower to high to step in
the bed was really hard
Stayed in September 2022
Reviewed: 26 September 2022
Johnerio
United StatesNo parked my vehicle in front of the hotel and car got stolen right in front of the camera and no one seen anything!!!
Stayed in September 2022
Reviewed: 23 September 2022
Cynthia
United StatesNothing. Everything was excellent!
Being around good people, that was welling to help a disabled person!
Stayed in September 2022
Reviewed: 19 September 2022
Ray
United StatesNothing
The room
Stayed in August 2022
Reviewed: 18 September 2022
Gay
United Statesthe bed could be a little softer it was a little to hard for me
great location clean very nice
Stayed in September 2022
Reviewed: 31 August 2022
Nicole
United StatesEveryone
Everything
Stayed in August 2022
Reviewed: 29 August 2022
Kay
United Statesloved everything!!😊😊😊
everything
Stayed in August 2022
Reviewed: 15 August 2022
Demi
United StatesThe pool was closed and I was not told over the phone when I asked. The front desk male was rude to my kids.
The comfort of the bed was the only highlight
Stayed in August 2022
Reviewed: 13 August 2022
Kara
United Statesit was freezing in the rooms, pool was “under maintenance “ and looked like no one had touched it in a week, all the ice machines we “out of order”
it looked clean other than the pool
Stayed in August 2022
Reviewed: 12 August 2022
Misty
United Statesvery clean
Stayed in August 2022
Reviewed: 11 August 2022
Gisela
United StatesThe pool wasn't working. After many attempts to fix the room temperature and calling 3 times. They decided to change rooms. The front desk almost made me feel like I was stupid. Also the front desk didn't say anything about indoor pool being closed before booking a room.
Staff was nice
Stayed in August 2022
Reviewed: 9 August 2022
Joseph
United StatesWe enjoyed everything about our stay at this hotel. We will be back next time coming through Birmingham.
Stayed in June 2022
Reviewed: 9 August 2022
Alana
Indonesianothing
very clean and modern feel
Stayed in August 2022
Reviewed: 8 August 2022
Williams
United StatesEverything
Stayed in August 2022
Reviewed: 18 July 2022
Clayton
United StatesThe only thing that was disappointing was that the pool area wasn't open
The rooms were exceptionally clean and the location was great as well as the customer service
Stayed in July 2022
Reviewed: 14 July 2022
Jonathan
United StatesBig and clean
Stayed in June 2022
Reviewed: 8 July 2022
Travell
United StatesThere wasn’t anything I did not like about the property.
I liked just about everything the staff was tremendously welcoming the place was nice and clean smelled sanitized and the food was delicious
Stayed in July 2022
Reviewed: 7 July 2022
Mary
United StatesThe bedroom could have been a little cleaner and also I didn’t like that they clean the rooms everyday
The front desk staffing. They went above and beyond to reassure that we were made comfortable. The chef was extremely awesome the server everyone deserves a Kudos 👍
Stayed in July 2022
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