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Stayed in April 2024

This property needs a jacuzzi. To spend so much on the stay , granted it is pretty the pool was so cold even tho it was heated . I would come back every time definitely if there was a jacuzzi .

There was a blonde woman I can’t remember her name, at the front desk, we had asked for hot chocolate and she came out with the works fr . Mugs , spoons , hot water thermos , everything . She’s amazing and deserves a raise

Stayed in February 2024

The bed and pillows could have been more comfortable.

Room was great, all the staff was very friendly, and breakfast was delicious. Would definitly recommend paying the extra money to include breakfast.

Stayed in October 2023

The evening staff was very rude to us while the kids was swimming

Everything except the evening staff..

Stayed in October 2023

The pillows were all the same feel and too soft. There was no desk lamp however it was easy fix by moving the floor lamp.

Lobby felt welcoming even with construction in progress. Parking was convenient. Location felt serene since it wasn’t in major thoroughfare. Bathrooms were well designed and above grade quality.

Stayed in May 2023

Great breakfast service!

Stayed in April 2023

the room above had very loud children that were thumping around until at least 1am

very clean, exceptional customer service

Stayed in February 2023

We were near the exit and could here people leaving. The bed set load and was kind of hard

room was clean and the staff was nice

Stayed in February 2023

Location was under renovation. Registered/reserved room via 3rd party and there was no indication of renovation. Would not have stayed there if I had known. Restaurant was not open due to that.

Left prior to breakfast opening.

Stayed in December 2022

the bed wasn’t made up neatly

Stayed in October 2022

The pillows were not good. Way too soft. We had to use about 3 each to have any thickness to them.

The breakfast was amazing. The chef did a great job!

Stayed in September 2022

the pillows were not very comfortable, they were pretty flat

the staff at the front desk were extremely friendly and helpful with our questions and check in was super easy too!

Stayed in March 2022

I wish the breakfast was included in the price. I thought breakfast prices were a little steep.

The room was very comfortable & clean.

Stayed in February 2022

to noisy

Stayed in December 2021

I have stayed at this Hilton Garden Inn many times of the last 10 years and the service has always been excellent. The property is older and it is starting to show wear and tear. I strongly feel the property needs to be updated and remodeled. The furniture in the lobby, bedrooms and carpet are very old. I am hopeful this property will be updated and remodeled to meet the Hilton Hotels standard for excellence.

I would like to say the front desk representative Julian gave exceptional customer service. The bed that I slept in on my first night stay was extremely uncomfortable and Julian change my room immediately. He made sure the second room was okay and that I was happy and satisfied. Thank you Julian for your awesome customer service.

Stayed in December 2021

The beds were not comfortable at all

All the staff was fantastic

Stayed in January 2022

The staff who cleaned the rooms were also very nice but it worried us that for the most part, they were not masked. That felt unsafe (for them and for guests). We wish the lighting in the rooms could be improved b/c it is very dim. Other than the name of the station on the TV there was no way to quickly understand what's showing when and for a family, that gets tedious. Is that a cost cutting issue?

The staff at the front counter are very nice, welcoming, helpful. The fitness center is good. It was quiet.

Stayed in December 2021

Breakfast not included

It was ok

Stayed in November 2021

not as modern as I would have liked and the room was dusty like it hadn’t been used in a while. the carpet needed a thorough vacuuming and the chair cushions need to be vacuumed underneath.

location

Stayed in October 2021

Better pillows

Did not eat!

Stayed in October 2021

Room not very attractive— though comfortable

Near shops and major highways

Stayed in October 2021

The bathroom floor felt a little grimy, I didn’t like the carpet, it looked old and some stains. The pull out couch was a little noisy and we didn’t find extra pillows or blankets for the pull out.

The bed was comfy. Breakfast smelled and looked good, I’m just sorry that I didn’t get the chance to enjoy it. It was a good location, very close to dining and shopping. Went for a wedding and both park and reception hall were less then twenty minutes away.

Stayed in August 2021

one of the beds in our room smelled and it had stuff on the sheets.

good location

Stayed in July 2021

Great location! Friendly staff!

Stayed in July 2021