12 Park Lane, Hilton Head Island, SC 29928, United States
#14 of 252 hotels in Hilton Head Island
Guests' ChoiceBased on 2829 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
8.7
Value for money
8.8
Free WiFi
8.4
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End of dialog contentReviewed: 29 April 2024
Bildo
United StatesI hated having to leave
The breakfast was top notch. The lovely people that represented your establishment always had a smile and wonderful attitude. The rooms were great and completely updated in each one. They were happy to accommodate me with my disabilities. The bed and pillows were very comfortable. Sheets, towels and furniture were clean like they were new.
Stayed in April 2024
Reviewed: 29 April 2024
Nicole
United StatesClean & quiet
Stayed in April 2024
Reviewed: 29 April 2024
Marina
United StatesSales pitch.
Room was clean.
Stayed in April 2024
Reviewed: 27 April 2024
Andrea
United StatesN/A
I loved this beautiful inn. It was super clean and updated. The bed was so comfortable. I loved that it had 2 bathrooms. My husband and I really enjoyed our stay and will stay at this Inn again. The breakfast was delicious. They offered something different every day. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: 27 April 2024
Steven
United StatesNothing
Breakfast was very good.
Stayed in April 2024
Reviewed: 27 April 2024
Renihan
United StatesThe pet fee was high.
Liked the suite. It was nice and clean. Very pet friendly.
Stayed in April 2024
Reviewed: 26 April 2024
Nelea
United StatesBathroom door didn’t lock, laundry is far away from the hotel
Good , nice and big rooms
Stayed in April 2024
Reviewed: 25 April 2024
Karen
United StatesNot beachfront. Must drive to beach. We were aware of that.
Updated large well appointed rooms. Nice pool and hot tub. Rooms have kitchens and outdoor grills available. Nice breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Nelea
United StatesWe didn’t like, that the bathroom door didn’t have a lock, also the laundry room is far away from the hotel , and because dryers were not working properly, I had to spend extra time and money to dry the clothes.
We liked a spacious room, with a kitchen
Stayed in April 2024
Reviewed: 22 April 2024
Cosby
United StatesThe room exceeded expectations. It was very cute and spacious.
Stayed in April 2024
Reviewed: 21 April 2024
Tiffany
United Statesthe front desk ladies, being so close to the smoking rooms, & being so close the rooms with pets.
Everything was great however the front desk ladies really need some customer service training. why are they so rude and nasty if they don't like working there they should just simply find a job more fitting for them maybe a warehouse. I must say as hard as the ladies doing the house keeping were working they all had amazing attitudes and were very pleasant every time I encountered them I wish i could say the same about the 2 ladies at the front desk
Stayed in April 2024
Reviewed: 21 April 2024
Rowan
CanadaBBQ were not working properly.
Good breakfast.
Stayed in April 2024
Reviewed: 19 April 2024
Richard
United KingdomDisposable plates and cutlery at breakfast.
Ok. Such a shame disposable plates and cutlery. 🙁
Stayed in March 2024
Reviewed: 18 April 2024
Rowan
CanadaDoors banging
Kitchenette and loft
Stayed in April 2024
Reviewed: 18 April 2024
Diana
United StatesLove the loft unit we stayed in! Spacious and well appointed.
Stayed in April 2024
Reviewed: 17 April 2024
Helen
United KingdomPlenty of space
Stayed in April 2024
Reviewed: 15 April 2024
Joseph
United StatesFront desk clerks were Not friendly. Always in the back room so you had to call out to get their attention.
It was only average. No hot cereal!
Stayed in April 2024
Reviewed: 15 April 2024
Jerry
United StatesPool was dirty one day and the second was noisy with a pressure washer running while we were trying to enjoy the pool with friends
Rooms were spacious and well laid out. AC worked great. Hotel appearance was very inviting. Breakfast was ok the usual items eggs bagels biscuits sausage etc. swimming pool area was large and there were a lot of chairs for people to use
Stayed in April 2024
Reviewed: 14 April 2024
Terry
United StatesThey were power washing next to pool which was extremely loud but once people complained, they stopped.
Excellent
Stayed in April 2024
Reviewed: 13 April 2024
Serene
United StatesSome staff were not friendly
Location
Stayed in March 2024
Reviewed: 9 April 2024
Amanda
United StatesHallways are noisy and you can hear it in your room. I had box fan that helped.
Great location, so comfortable, clean. Loved the beds and pillows. Breakfast was delicious.
Stayed in April 2024
Reviewed: 8 April 2024
Larry
United StatesNothing
It was nice and quite
Stayed in April 2024
Reviewed: 8 April 2024
Christine
United StatesBreakfast location could not accommodate number of guests in hotel. Long lines for a subpar breakfast
Stayed in April 2024
Reviewed: 8 April 2024
Bridget
United StatesThere was a woman who was selling what appeared to be timeshares and she was a little much.
Great location. Very nice room.
Stayed in March 2024
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