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  5. Reviews of Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel

Reviews of Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel 3 stars

404 Historic Nature Trail, Gatlinburg, TN 37738, United States

#533 of 533 hotels in Gatlinburg

Guests' Choice

Review score

Based on 282 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    9.6

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Showing 76 – 100

  • Reviewed: 8 January 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    great location

    Stayed in January 2022

  • Reviewed: 5 January 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Flexible Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to the main strip

    Stayed in November 2021

  • Reviewed: 7 December 2021

    10
    It was very nice and relaxing and comfortable.
    • Leisure trip
    • Group
    • Flexible Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing was bad

    everything

    Stayed in December 2021

  • Reviewed: 6 December 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Signature Villa
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to not like.

    It was awsome. The best staff I have ever delt with.

    Stayed in December 2021

  • Reviewed: 19 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Flexible Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    I did not like that I was immediately pressured inti signing up for a 3 hour session for a timeshare upon check in. They do offer a bunch of freebies if you have time to sit through presentation, but we were only there for 3 days. The tub in the room was HUGE which is a plus. The main problem was the shower head. It felt like it didnt provide any water at all. this wasnt a pressure issue, but an old shower head issue. if the 22 things above were corrected it would be a 10!!! overall, still a perfect place to stay. Highly recommend!! Just be aware of the above.

    LOVED the location. Literally 2 blocks from the main strip. It was nice to not have to pay for parking while staying at the hotel, and convenient to be close (yet far from the noise!). Room was super comfortable with full kitchen. Loved all the amenities it had with pool, hot tub and even fire place.

    Stayed in November 2021

  • Reviewed: 9 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Flexible Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Really like the booking process-easy. Love having a bigger suite. Loved location.

    Stayed in November 2021

  • Reviewed: 25 October 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Flexible Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing views, quiet rooms, great facilities and exceptional staff. We will DEFINITELY be coming back for another stay!!

    Nothing there to dislike!

    Stayed in October 2021

  • Reviewed: 25 October 2021

    10
    Beautiful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    The price was pretty steep for just one night, but the apartment was large so I guess it was worth it.

    The apartment was amazing. It was big enough to fit our family of 6 very comfortably. The staff was very nice and it was within walking distance to everything.

    Stayed in October 2021

  • Reviewed: 21 October 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    Very nice people

    Everything was like being at home

    Stayed in October 2021

  • Reviewed: 18 October 2021

    10
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 12 October 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    We loved everything it was perfect me and my family had an amazing time we will definitely come back !!!!

    Stayed in October 2021

  • Reviewed: 7 October 2021

    9.0
    Excellent
    • Leisure trip
    • Solo traveller
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Was great.

    The room was huge and we got a great deal. We booked on line and was very suprised with our room. Much bigger and better than expected.

    Stayed in September 2021

  • Reviewed: 5 October 2021

    8.0
    Family vacation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Pool, water park closes to early. An extra extended hour would been better. Water park no where near our room, and was not given any information about where or codes to get in. Didnt like the sales tatic when we arrived to get us to do timeshare.

    Room was exceptional. Very comfy, clean.

    Stayed in October 2021

  • Reviewed: 18 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Very clean, nice pools and perfect location.

    Stayed in August 2021

  • Reviewed: 7 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing , it was great all the way around

    It was very clean , the staff was very nice and I genuinely loved the whole experience

    Stayed in July 2021

  • Reviewed: 1 August 2021

    10
    Amazing room amazing staff
    • Leisure trip
    • Family with young children
    • Three-Bedroom Signature Villa
    • Stayed 1 night
    • Submitted via mobile

    The only thing I would say I didnt like if I had to pick something is that it is so big we got lost several times

    I love this property it is more like an apartment than a hotel all the comfort of home with none of the stress. I absolutely love it and cant wait to come back next year!

    Stayed in August 2021

  • Reviewed: 20 July 2021

    10
    definitely recommend this place and look forward to booking in the future
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t see that there was a breakfast offered and I think if it was that it would make the stay even better. Even though our room was fully furnished, we were only there for a few days and did not cook and a quick available breakfast would have been beneficial for our stay but still a top notch hotel.

    Was such a nice hotel and was pleasantly impressed with our room as it was fully furnished and made our stay very comfortable.

    Stayed in July 2021

  • Reviewed: 15 July 2021

    10
    It was great
    • Leisure trip
    • Couple
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t anything that I didn’t like

    I loved it

    Stayed in July 2021

  • Reviewed: 7 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    Have to use a key card too much.

    Stayed in June 2021

  • Reviewed: 17 June 2021

    10
    The 2 bedroom villa was so clean, roomy and they brought us up a crib and high chair for my 8 month old granddaughter. T
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    How kid friendly it was

    Stayed in June 2021

  • Reviewed: 7 June 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 3 nights

    The plates and utensils are dirty

    The water park and the free parking

    Stayed in May 2021

  • Reviewed: 7 April 2024

    7.0
    This is a nice resort in a good location with a wonderful staff despite some inconveniences.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    The room had issues. Maintenance was there a lot. The washer/dryer combo was a terrible feature that made it impossible to do laundry for a family of 5 who brought limited clothes. The staff was over and above wonderfully accommodating with all of the issues we experienced. (Doing laundry took up lots of time because of the terrible machine in our unit.) We also didn’t like that there were some persistent efforts to sell us a timeshare, but the salespeople did back down when firmly told that we were not at all interested in their presentation and would never even consider buying a timeshare. One does have to push back a bit more than some people might be comfortable with. We understand that this type of selling must be difficult, but we really hate these offers and wish resorts would just say ok when someone says they are not at all interested.

    This is a great location. Our room was nice and the staff was absolutely fantastic. Our children loved the waterpark.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    7.0
    It was pretty nice getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    No coffee, and tried to sell me vacations the whole time I was there

    It was great but would loved to see free coffee in lobby

    Stayed in February 2024

  • Reviewed: 1 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted via mobile

    We didn’t like that we have to go to the water park from outside . It’s was cold and with little kids going out after water park not good. I wish they have entrance from the hotel and not going out to the parking lot and then again inside .

    There was no breakfast. Nobody explained us anything about rooms or resort.

    Stayed in February 2024

Showing 76 – 100

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