404 Historic Nature Trail, Gatlinburg, TN 37738, United States
#533 of 533 hotels in Gatlinburg
Guests' ChoiceBased on 282 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
8.9
Value for money
8.5
Free WiFi
9.6
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End of dialog contentReviewed: 8 January 2022
Tiandra
United Statesgreat location
Stayed in January 2022
Reviewed: 5 January 2022
Jerri
United StatesClose to the main strip
Stayed in November 2021
Reviewed: 7 December 2021
Leah
United Statesnothing was bad
everything
Stayed in December 2021
Reviewed: 6 December 2021
Crummie
United StatesThere is nothing to not like.
It was awsome. The best staff I have ever delt with.
Stayed in December 2021
Reviewed: 19 November 2021
Alexis
United StatesI did not like that I was immediately pressured inti signing up for a 3 hour session for a timeshare upon check in. They do offer a bunch of freebies if you have time to sit through presentation, but we were only there for 3 days. The tub in the room was HUGE which is a plus. The main problem was the shower head. It felt like it didnt provide any water at all. this wasnt a pressure issue, but an old shower head issue. if the 22 things above were corrected it would be a 10!!! overall, still a perfect place to stay. Highly recommend!! Just be aware of the above.
LOVED the location. Literally 2 blocks from the main strip. It was nice to not have to pay for parking while staying at the hotel, and convenient to be close (yet far from the noise!). Room was super comfortable with full kitchen. Loved all the amenities it had with pool, hot tub and even fire place.
Stayed in November 2021
Reviewed: 9 November 2021
Andrea
United StatesNothing
Really like the booking process-easy. Love having a bigger suite. Loved location.
Stayed in November 2021
Reviewed: 25 October 2021
Michelle
United StatesAmazing views, quiet rooms, great facilities and exceptional staff. We will DEFINITELY be coming back for another stay!!
Nothing there to dislike!
Stayed in October 2021
Reviewed: 25 October 2021
Brandy
United StatesThe price was pretty steep for just one night, but the apartment was large so I guess it was worth it.
The apartment was amazing. It was big enough to fit our family of 6 very comfortably. The staff was very nice and it was within walking distance to everything.
Stayed in October 2021
Reviewed: 21 October 2021
Jimmy
Abkhazia, GeorgiaVery nice people
Everything was like being at home
Stayed in October 2021
Reviewed: 18 October 2021
David
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 October 2021
Emily
United StatesWe loved everything it was perfect me and my family had an amazing time we will definitely come back !!!!
Stayed in October 2021
Reviewed: 7 October 2021
David
United StatesWas great.
The room was huge and we got a great deal. We booked on line and was very suprised with our room. Much bigger and better than expected.
Stayed in September 2021
Reviewed: 5 October 2021
Jennifer
United StatesPool, water park closes to early. An extra extended hour would been better. Water park no where near our room, and was not given any information about where or codes to get in. Didnt like the sales tatic when we arrived to get us to do timeshare.
Room was exceptional. Very comfy, clean.
Stayed in October 2021
Reviewed: 18 August 2021
Julio
GermanyVery clean, nice pools and perfect location.
Stayed in August 2021
Reviewed: 7 August 2021
Meggan
United StatesNothing , it was great all the way around
It was very clean , the staff was very nice and I genuinely loved the whole experience
Stayed in July 2021
Reviewed: 1 August 2021
Devan
United StatesThe only thing I would say I didnt like if I had to pick something is that it is so big we got lost several times
I love this property it is more like an apartment than a hotel all the comfort of home with none of the stress. I absolutely love it and cant wait to come back next year!
Stayed in August 2021
Reviewed: 20 July 2021
Jim
United StatesDidn’t see that there was a breakfast offered and I think if it was that it would make the stay even better. Even though our room was fully furnished, we were only there for a few days and did not cook and a quick available breakfast would have been beneficial for our stay but still a top notch hotel.
Was such a nice hotel and was pleasantly impressed with our room as it was fully furnished and made our stay very comfortable.
Stayed in July 2021
Reviewed: 15 July 2021
Antwashawan
United StatesIt wasn’t anything that I didn’t like
I loved it
Stayed in July 2021
Reviewed: 7 July 2021
Michael
United StatesHave to use a key card too much.
Stayed in June 2021
Reviewed: 17 June 2021
Paulette
United StatesN/A
How kid friendly it was
Stayed in June 2021
Reviewed: 7 June 2021
Kaihsin
United StatesThe plates and utensils are dirty
The water park and the free parking
Stayed in May 2021
Reviewed: 7 April 2024
Alison
United StatesThe room had issues. Maintenance was there a lot. The washer/dryer combo was a terrible feature that made it impossible to do laundry for a family of 5 who brought limited clothes. The staff was over and above wonderfully accommodating with all of the issues we experienced. (Doing laundry took up lots of time because of the terrible machine in our unit.) We also didn’t like that there were some persistent efforts to sell us a timeshare, but the salespeople did back down when firmly told that we were not at all interested in their presentation and would never even consider buying a timeshare. One does have to push back a bit more than some people might be comfortable with. We understand that this type of selling must be difficult, but we really hate these offers and wish resorts would just say ok when someone says they are not at all interested.
This is a great location. Our room was nice and the staff was absolutely fantastic. Our children loved the waterpark.
Stayed in April 2024
Reviewed: 24 March 2024
Chad
United StatesNo coffee, and tried to sell me vacations the whole time I was there
It was great but would loved to see free coffee in lobby
Stayed in February 2024
Reviewed: 1 March 2024
Maryana
CanadaWe didn’t like that we have to go to the water park from outside . It’s was cold and with little kids going out after water park not good. I wish they have entrance from the hotel and not going out to the parking lot and then again inside .
There was no breakfast. Nobody explained us anything about rooms or resort.
Stayed in February 2024
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