2548 East Medina Road, Tucson, AZ 85756, United States
#50 of 106 hotels in Tucson
Guests' ChoiceBased on 154 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.5
Facilities
8.0
Staff
8.7
Value for money
8.1
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End of dialog contentReviewed: 7 April 2024
Marcelle
United Statesbreakfast room needs to be larger.
very comfortable bed!
Stayed in April 2024
Reviewed: 6 February 2024
Taunya
United StatesThe pancake machine was not working. Not a good variety
Stayed in February 2024
Reviewed: 16 November 2023
Pauliann
United StatesNeeds updated. Lots of things need fixed.
Great staff!
Stayed in November 2023
Reviewed: 10 September 2023
Areli
United StatesPool
Value
Stayed in August 2023
Reviewed: 10 June 2023
William
United StatesNo problems.
We had a early flight, so no breakfast.
Stayed in May 2023
Reviewed: 9 May 2023
Michael
SpainLack of a lunch/dinner restaurant.
Huge room, which included great bathroom, desk and plug facilities. coffee and tea facilities.
Stayed in April 2023
Reviewed: 30 April 2023
Jennifer
CanadaI wish there could have been more meal options on site. We were travelling with a disabled person and we found it hard to get dinner.
The location was perfect to get to the airport in the earl morning hours. The front desk staff and shuttle driver were superb and very responsive to our needs. The maintenance guy came out to clean the leaves off the pool when he saw we were out there using it. We liked having the pool to use. My king room was super large and extremely comfortable and well-appointed.
Stayed in April 2023
Reviewed: 27 February 2023
Douglas
United StatesNothing
Great breakfast, friendly staff.
Stayed in February 2023
Reviewed: 3 January 2023
George
United StatesThe shower head had low pressure. The pillows were too soft. Need firmer pillows
The staff was very friendly. The room was clean. The parking lot was clean as well.
Stayed in January 2023
Reviewed: 12 December 2022
Kari
United StatesThe pool and hot tub seemed like it could have been cleaned better
friendly staff
Stayed in December 2022
Reviewed: 1 December 2022
Michael
United StatesNo Drawer space. Lack of clothes hangers but this is typical with most all hotels.
Location. Very close to TEP
Stayed in November 2022
Reviewed: 21 November 2022
George
United StatesHad to wait 45 mins for our room to be cleaned even after arriving after 5:30 PM. We booked a king room suite and waited only to find out it was a Double Queen bed room. Nothing was said by the staff at the front desk about the room change that I booked. They seemed overwhelmed by absence of housekeepers. It seemed others were frustrated as well. We went to dinner then came back and still had to wait for the room to be cleaned. It seemed like they only had two for the whole hotel. Not the poor ladies fault but lack of coordination by the management.
The staff was friendly. Breakfast was good
Stayed in November 2022
Reviewed: 6 September 2022
Dale
United StatesBath tub was somewhat slippery an extra hand towel would have been helpful The floor above was quite creaky, but understand the age of the hotel, but it was quiet at night when everyone settled
the breakfast was pretty average, liked the fruit Beds were great - which is important for us
Stayed in September 2022
Reviewed: 7 July 2022
Joaquina
United StatesWe requested a non smoking room. The room smelled like some one has smoked in there. Also the mattress was too soft.
The breakfast was good.
Stayed in July 2022
Reviewed: 6 July 2022
Heather
United StatesThe property looked worn and needed repair.
The breakfast was wonderful!
Stayed in June 2022
Reviewed: 8 June 2022
Heather
United StatesBreakfast was good
Stayed in June 2022
Reviewed: 14 March 2022
Stephen
United StatesLimited parking in front of building. Tub/shower very slippery. On list of "room" amenities it lists a hot tub which it is a regular tub. The pool is listed as heated, but did not feel heated.
Staff was very polite and helpful.
Stayed in March 2022
Reviewed: 12 February 2022
Jonathan
United StatesGot given a smaller room than what I booked, due to over booking my room that I initially reserved on app.
Bed was comfortable. Breakfast was solid as well.
Stayed in February 2022
Reviewed: 6 January 2022
Nohemi
United Statesextra clean room
Stayed in January 2022
Reviewed: 9 November 2021
Matin
United Statesclose to the airport. not in the best area of Tucson
the staff was helpful
Stayed in November 2021
Reviewed: 7 November 2021
Craig
United StatesThe USB power ports in the room did not work, so we could not charge our phones. The television had a very limited channel selection, the reception was analog and quite poor quality.
Room was quite clean and had great size.
Stayed in November 2021
Reviewed: 25 October 2021
Lewis
United StatesMajority of the parking lot to far to the rear of the property , to far from the entrance’s and is very poorly lit. Leads to security issues for guests and guest vehicles especially after dark.
Clean and quiet.
Stayed in October 2021
Reviewed: 26 September 2021
Cassie
United StatesGreat value for the price, jacuzzi just needs to be fixed.
Stayed in September 2021
Reviewed: 22 August 2021
Isaac
United StatesIn general it was ok not the best experience
Holiday inn is not anymore the hotel I knew 20 years ago. Now every location is old and with no amenities at all.
Stayed in August 2021
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