2 Montgomery Village Avenue, Gaithersburg, MD 20879, United States
#10 of 13 hotels in Gaithersburg
Guests' ChoiceBased on 63 hotel reviews
8.0Cleanliness
8.4
Comfort
8.6
Location
8.8
Facilities
8.0
Staff
8.8
Value for money
8.1
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Showing 1 – 25
Reviewed: 14 May 2024
Steven
United StatesWorn, needs renovation
Staff
Stayed in May 2024
Reviewed: 20 March 2024
Daniel
NigeriaNil.
Everything.
Stayed in February 2024
Reviewed: 26 February 2024
Gordon
United StatesThe maneger was very friendly and helpful
Stayed in February 2024
Reviewed: 2 November 2023
Spillman
United StatesMy guest and I had to get our room keys reprogrammed repeatedly and were there for (1) day. There wasn't enough light in bathroom for make up application.
The housekeeping staff were very friendly and helpful.
Stayed in October 2023
Reviewed: 30 October 2023
Rachel
United StatesPillows were a little uncomfortable
Restaurant with very friendly servers
Stayed in October 2023
Reviewed: 21 October 2023
Phealy
United StatesIce Machine on our floor was broken so we had to go to the next floor to get Ice. Other than that stay was good.
Stayed in October 2023
Reviewed: 15 October 2023
Hung-sen
TaiwanBreakfast service on October 11 is changed from buffet to the manual order. The waiting time is longer than the previous two days. If possible, service change of breakfast should be announced earlier.
Stayed in October 2023
Reviewed: 16 September 2023
Christian
United StatesI feel like the quantity of food should be more and give justice to the amount we paid for it. There was no body wash in the hotel room I was in. I stated there for two days. I left a note to have it refilled but nothing happened. Sure, the bedsheets were fixed but I’m not sure if they cleaned the room because there was a piece of crushed potato chip lying down on the floor when I got back from work. There were people outside the side entrances at 11PM. It felt unnerving and unsafe for me to park my car there because of them since the area was dark and they didn’t wear any form of identification. I don’t have an idea if they are even hotel staff.
The server at the restaurant was nice and served with a smile. The guy who checked me in smiled. Check-out process was a breeze.
Stayed in September 2023
Reviewed: 11 September 2023
Alan
United StatesI have to be at to be settled when we got to the hotel. Problem was we had two full-size beds, which were small
Stayed in September 2023
Reviewed: 21 August 2023
Christina
United StatesThat the pool wasn’t working and I still paid the price for that being included. I booked at this hotel for that reason.
I liked the hotel’s locations. The staff was very friendly
Stayed in August 2023
Reviewed: 3 August 2023
N
United StatesLots of little lights in the room…on phone, light switch, microwave…that interrupted my sleep. Had to try three different key cards before we got one that worked. More expensive than I would have liked.
Friendly and helpful welcome. Room was adequate.
Stayed in August 2023
Reviewed: 31 July 2023
Tamar
United StatesPool opened later on weekends
Friendliness of all staff was refreshing and wonderful
Stayed in July 2023
Reviewed: 27 July 2023
Catherine
United StatesAir conditioning didn’t work at first.
Very clean.
Stayed in July 2023
Reviewed: 22 July 2023
Huffman
United StatesNo free breakfast; expensive breakfast buffet.
Clean, on-site restaurant, happy hour specials.
Stayed in July 2023
Reviewed: 14 July 2023
Christine
United StatesI know the hotel is new and the staff is new, but please hire some personnel with the hotel experience for training purposes.
The room was very clean. This hotel had a pool and fitness center. The staff smiled.
Stayed in July 2023
Reviewed: 16 May 2024
Alejandro
United StatesEverything
Stayed in May 2024
Reviewed: 27 April 2024
Angel
United StatesEverything was great
Everything. Friendliness, cleanliness, safety comfort location.
Stayed in March 2024
Reviewed: 5 April 2024
Marta
United StatesThey had dirty beds clothes
The staff was very nice and helpful
Stayed in March 2024
Reviewed: 30 March 2024
Robert
United KingdomHouse keeping didnt clean the room for two days!
Close to client
Stayed in March 2024
Reviewed: 14 March 2024
Gozde
TurkeyThe staff was amazing. Edward was very helpful. Nancy as well.
Stayed in March 2024
Reviewed: 12 December 2023
Linda
United StatesI don’t like when the soap and shampoo etc is in large bottles where other people are using it.
The restaurant was excellent and the service was friendly and welcoming. The staff was excellent.
Stayed in December 2023
Reviewed: 25 November 2023
Terrance
United StatesRoom was not properly cleaned, as evidenced by candy left under the bedskirt on the floor. The bathroom sink was blocked and there were no parts to fix it during our stay. On one of the two beds, there were metal prongs sticking out as part of the bedframe. These were hidden under the bedskirt and I injured my leg on one.
Staff seemed to try to make things right. Kudos.
Stayed in November 2023
Reviewed: 23 November 2023
P
United StatesThe hotel needs a MAJOR upgrade; feels musty. Shouldnt charge an additional 50.00 for incidentals and a few weeks to have it refunded? Didnt know hotels still did that. Check in process cold be seamless.
Liked I could control heat and ac. Easy to find (traveled from out of state). Offers full breakfast.
Stayed in November 2023
Reviewed: 30 October 2023
Matt
United StatesOutdated rooms and gym couldn’t be located, listed as lower level but couldn’t find when walking around
Stayed in October 2023
Showing 1 – 25
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