9150 Baymeadows Road, Jacksonville, FL 32256, United States
#136 of 166 hotels in Jacksonville
Guests' ChoiceBased on 1920 hotel reviews
5.5Cleanliness
6.3
Comfort
6.3
Location
7.2
Facilities
5.9
Staff
6.9
Value for money
6.3
Free WiFi
6.5
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End of dialog contentReviewed: 12 June 2023
Casandra
United StatesFront desk wasn't pleasant or very hospitable.. Threw my cards up on the desk (my license and then room key.) Set of elevators were out of order and later found out it stopped working with people inside!!! Breakfast used to be fantastic and now it's just blah, passed on the bagels.
Beds were comfortable and room got really cold (which we loved)
Stayed in June 2023
Reviewed: 8 June 2023
Candy#70
United StatesHeater didn't work, late night partying,no real breakfast but advertising false
Receptionist, area
Stayed in April 2023
Reviewed: 8 June 2023
Brigette
United Stateseven though they were renovating, the rooms looked dated
The rooms were comfortable and the beds were soft
Stayed in June 2023
Reviewed: 7 June 2023
Carloa
United StatesI don't know if its due to your remodeling, but the shower had pressure issues. And after I finished taking a shower, after I turned off the water, pieces of tiny particles of black came out of the faucet.
The beds were comfortable. The fridge/freezer worked great. The wifi was appreciated as well as the TV.
Stayed in June 2023
Reviewed: 7 June 2023
Adam
United StatesThe photos on booking.com show the hotel being recently renovated with up-to-date rooms. My room was old and outdated.
Value
Stayed in June 2023
Reviewed: 5 June 2023
Angela
United StatesBeing charged a $100.00 holding fee ; check out wait time 20-30 minutes because staff member was handling an issue and should be more coverage
Stayed in June 2023
Reviewed: 4 June 2023
Ella
United StatesThere was a mold spell when we entered the room, come to find out the curtains were full of mold, and there were other smells of mold right off the 2nd floor elevator, that's a problem. it's a very nice laided out Hotel, but they need to get a handle on that ASAP
The Location and Comfortable
Stayed in June 2023
Reviewed: 3 June 2023
Karen
United StatesLamp near bed didn't work, decaf coffee in room only-no regular, sink stopper broken
Bed comfortable, nice towels
Stayed in June 2023
Reviewed: 25 May 2023
Ronnie
United Statesno breakfast ,no internet In My room
location
Stayed in April 2023
Reviewed: 23 May 2023
Jason
United StatesDid not have the room I requested. Humid room. Water went out. Main elevator didn't work. Graffiti
Location and price
Stayed in April 2023
Reviewed: 11 May 2023
Dawn
United StatesThey are remodeling. That made it a bit of a challenge.
The staff was amazing, helpful and friendly.
Stayed in May 2023
Reviewed: 9 May 2023
Arumai
United StatesNo Breakfast was available though it was mentioned that Breakfast was inlcuded. The room had some weird smell while entering.
Location was very good. It was just next to I-95.
Stayed in April 2023
Reviewed: 9 May 2023
Ronnie
United Statesinternet not available at the room I was in
location
Stayed in May 2023
Reviewed: 7 May 2023
Ritika
United Statesno breakfast
Stayed in March 2023
Reviewed: 3 May 2023
Rose
United StatesWaiting for a long time to be able to check in. The hotel computers keep going out. Long lines waiting in lobby. The elevator was not working, and they didn't serve breakfast that was with the booking.
The location
Stayed in March 2023
Reviewed: 3 May 2023
Evelyne
United Statesno breakfast or coffee
comply beds clean room good water pressure
Stayed in May 2023
Reviewed: 2 May 2023
Alvin
United StatesI did not like one of the receptionist and it took 45 minutes to check-in. In fact, one receptionist left the other one. Then We had to which rooms because the television was not working, and on top of that, no continental breakfast. One of the reasons we picked this hotel was because of the continental breakfast. It should not have been advertised of No continental breakfast due to renovations. Other than that, I still liked it.
I like the price in the location of the hotel.
Stayed in April 2023
Reviewed: 1 May 2023
Farah
United Statesreception was very slow , room was not clean, shower tub was plugged, floor was terribly mass
location
Stayed in April 2023
Reviewed: 30 April 2023
Cametrice
United StatesI didn’t realize that the property was under renovation. The main elevators were out of service and it was quite a walk to the next elevator. I’m not sure why, but the line to check-in was extremely long. I’ve never seen anything like it. The young man behind the counter handled the line as best he could and was polite in doing so.
I liked that is was really close to the interstate.
Stayed in April 2023
Reviewed: 29 April 2023
Micheal
United StatesThe gym was not clean at all, we had to ask for clean towels and some sizes were not available. We selected this location because of the advertising of breakfast but the hotel did not have breakfast nor did they offer any alternative.
Location and staff met expectations
Stayed in April 2023
Reviewed: 27 April 2023
Lakisha
United Statesdidn’t stay due to the elevators was not working or Wi-Fi
Stayed in April 2023
Reviewed: 24 April 2023
Barbara
United Statesmy room smelled like tacos. sketchy people roaming the halls
convenient to my work
Stayed in April 2023
Reviewed: 24 April 2023
Theresa
United Statesthe staff
customer service was awful
Stayed in February 2023
Reviewed: 15 April 2023
Philip
United StatesOld and poorly maintained
location
Stayed in April 2023
Reviewed: 12 April 2023
Anne-marie
Canadait said breakfast included… no breakfast!! the main elevator was out of service no wifi in our room the bed is really uncomfortable, theres a plastic on the mattress… and make sound and its not breathable so its super humid! a part of the ceiling was hanging…
the staff, the location
Stayed in April 2023
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