401 Commonwealth Drive, Newport News, VA 23693, United States
#1 of 41 hotels in Newport News
Guests' ChoiceBased on 200 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.4
Value for money
8.7
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End of dialog contentReviewed: 28 April 2024
Jeff
United StatesLocation was great, quiet and clean.
Stayed in April 2024
Reviewed: 18 April 2024
Uncle
United StatesThe bathroom has a light switch on the outside wall so you wake up anyone sleeping if you use the bathroon. Simply add a night light in the bathroom to fix.
Very large rooms for the price and a good breakfast Very Nice Mangers at the front desk.
Stayed in April 2024
Reviewed: 1 April 2024
Ejohnna
United StatesN/A
Proximity to major roadways, shopping, fitness center, comp breakfast and great front desk staff.
Stayed in March 2024
Reviewed: 25 March 2024
Archie
United StatesGreat and helpful staff. Nice breakfast. Nice room.
Stayed in March 2024
Reviewed: 12 March 2024
Felita
United StatesYour breakfast was awesome and I did love the location. Very nice, clean, quiet,place
Stayed in March 2024
Reviewed: 9 March 2024
Carol
United StatesGreat staff at the front desk! Location convenient and many places nearby to eat.
Stayed in February 2024
Reviewed: 5 March 2024
Coulson
United StatesNothing
Great room layout. Comfortable bed and nice kitchen area
Stayed in March 2024
Reviewed: 19 February 2024
Heather
United StatesStaying in the rooms toward the back of the hotel feel a bit dark vs the front of the hotel rooms.
The property is clean and comfortable. I love how updated and modern it is for such a great price.
Stayed in February 2024
Reviewed: 13 January 2024
Heather
United StatesThe gym was clean. The room was so nice, and felt luxurious. Breakfast selection wasn’t great but because it was such a clean please, the seating area was nice and you could look out onto a lake it was a really nice.
Stayed in December 2023
Reviewed: 22 December 2023
Daniel
United StatesThe elevator closest to our room was broken so it was a little bit of a walk with tired kiddos. But we completely understand things happen. And it didn’t ruin our stay
The staff was friendly and helpful. The breakfast was very good and fresh. Location was perfect for us. Rooms were spacious and clean.
Stayed in December 2023
Reviewed: 30 November 2023
Srudolph1021
United StatesThe friendly desk attendant Ms Karen was so welcoming! Exceptional service by Ms Rebecca in making sure our room was clean and we had everything we needed. Overall staff was friendly! Great customer service.
Stayed in November 2023
Reviewed: 20 November 2023
Victoria
United StatesNothing was wrong
Everything
Stayed in November 2023
Reviewed: 19 November 2023
Mercedes
United StatesIt may not be a fancy hotel, but it has a helpful staff with a good attitude, clean environment , clean rooms, a good breakfast included in the price, and it is close to shopping centers, and recreational parks in NN, Yorktown and Williamsburg.
Stayed in November 2023
Reviewed: 12 November 2023
Sonsera
United StatesThe room could use some renovations.
I liked how the hot breakfast was included with our stay. The items available were very tasty.
Stayed in November 2023
Reviewed: 30 October 2023
Sue
United StatesCan’t really think of any dislikes!
Conveniently located, clean and very friendly and accommodating staff. Breakfast was also very tasty!
Stayed in October 2023
Reviewed: 14 October 2023
Mary
United StatesGreat location!
Miss Karen at the Front desk was fantastic! Super friendly and referred a great restaurant for dinner! Harpoon Larry’s. She made us feel very welcome! Thank you Karen!
Stayed in July 2023
Reviewed: 13 October 2023
Dan
United StatesProperty was in great shape! No issues going back to this location again..
Stayed in October 2023
Reviewed: 9 October 2023
Robert
United StatesThe only problem we had was that the toilet in our room did not flush well. It was very slow and had to flush a few times for a complete flush
The friendliness of the staff and the ease of check in and checkout . The breakfast was delicious every morning. It was well stocked and carefully prepared by the staff , who were very friendly
Stayed in October 2023
Reviewed: 3 October 2023
Albert
United StatesClean and homey, loved it . Great Breakfast
Stayed in September 2023
Reviewed: 3 October 2023
Deloris
United StatesTo me nothing
Good
Stayed in October 2023
Reviewed: 26 September 2023
Alisa
United StatesNothing
It was clean and cozy staff was amazing
Stayed in September 2023
Reviewed: 10 September 2023
Rosella
United StatesI was traveling to attend Police Graduation. They accommodated my checking in early in order to make the graduation on time. Excellent staff from front desk, housekeeping, everyone smiled and was very friendly. This hotel is the best kept secret. Great Staff, Highly recommended.
Stayed in September 2023
Reviewed: 1 September 2023
Cheryl
United StatesNot having protein at breakfast for non-pork eaters.
The friendly representative at the front desk. The room was clean and laid out well. I like the fact that if someone were to stay a while you provided the necessary things to aide them. I was not anxious about sleeping in the bed like I have in other places. The bed was inviting and very comfortable. I don't stay at hotels much but for the few times that I did, I can truly say that this was the best. Most times I stayed at hotels I was uncomfortable sleeping in the beds but this time I had no anxiety. It was great!
Stayed in August 2023
Reviewed: 28 August 2023
Davis
United StatesHad ants in the room 428, and phone was not working
Easy access, hospitality was awesome, took care of my needs
Stayed in August 2023
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