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  5. Reviews of The Hotel at Fifth Avenue

Reviews of The Hotel at Fifth Avenue 3 stars

17 West 32nd Street, New York, NY 10001, United States

#335 of 405 hotels in New York

Guests' Choice

Review score

Based on 1802 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was cramped and room was pretty small

    Great location, very nice rooftop bar, comfortable bed

    Stayed in February 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights

    the noise from the street is something one cannot get used to (but it is quite inevitable in NYC)

    great location ok room great beds

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Loved location(except for the noise)and the staff were all very friendly and helpful!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A bit noisy

    Very comfortable beds and a wonderful staff!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights

    AS AN INFORMATION THERE WAS A FREE TELEPHONE IN THE ROOM AND FREE LONG DISTANCE CALL BUT PHONE WAS NOT WORKING. ASKED FOR REPAIR BUT NO ONE PAID ATTENTION

    GOOD LOCATION

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room very small Windows didn't open Safe got stuck Mould in shower... Because window didn't open Air con very very loud Could hear pipes from other room (showers and flushing) Lifts very slow

    Location was good.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    6.0
    Good location but cleanliness can be improved
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    They do bed making but don’t change sheets. We stayed for 7 nights and questioned this at reception in the early morning of 6th day but they didn’t change sheets so I think hotel policy is like this. Unfortunately we found hairs which wasn’t ours on towels three times so we were not sure they washed all towels.

    Location is very good. Hotel is located in the middle of Korean town. Easy access to metro.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights

    They should have breakfast facility which is not there.

    Location.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    The sheets smell like GARBAGE 🗑

    Good location

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    great location, not for a restful night
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    noise of rooms, you could hear everything outside and in

    location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There was no mini fridge in the room

    Location was very good, clean room, towels changed everyday

    Stayed in February 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    too soft mattress. small room

    very good position despite it is a busy and noisy area, the room is quiet and silent

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was smaller than the pictures, some outlets in the room didn’t work.

    Staff was friendly and location is convenient

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Old premises but clean premises with perfect location
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 6 nights

    There was constant very loud sound coming from outside, I needed to wear earplugs to be able to sleep. Also, there was a draft coming from underneath the window so it was very cold to sleep.

    bed was very comfortable, room was cleaned every day. the room had a tv, decent hairdryer, many sockets, luggage stotrage. also, the location is perfect.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 4 nights

    wifi kept dropping, every window looked out into offices

    location is in the heart of mid town

    Stayed in February 2024

  • Reviewed: 12 March 2024

    6.0
    Great location, clean room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The check-in procedure is quite terrible. Unable to check in until EXACTLY 3:00PM, not a minute earlier. There is then a very long queue to check in. If you arrive in the morning like us around 6:00AM, the wait to check in and freshen up can be quite unnerving.

    The location is great. Conveniently located at the centre of Korean Town.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Carpet in the room was old and worn out. Toilet bowl was low to sit on

    Location is perfect

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The shower as it's fixed in the wall and even the options are not cool for washing tour hair

    Close to the Empire State Building Close to Times Square Nice Korean neighborhood, lively and modern

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The mattress, outdated furniture

    Location, value for money

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Good stay in heart of Korea town
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    I was stuck in the elevator and had to be rescued by firefighters. The room is a bit small and circulation space tight, but maybe expected to NYC..

    Location close to main stations (Penn Station has accessibility); 5 different pillows to choose; no street noise in the room; coffee machine available until 11am in common area (to compensate terrible coffee provided in room); friendly staff; accept good deliveries on guest’s behalf.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    8.0
    Good value for the location
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 10 nights

    Elevator!just 2, always taking long time

    Excelent location

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Value, location, clean
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Windows was so dirty, blury, even is backside of building I would like to see back details, can be nice industrial look. You can hear bathroom noise another rooms.

    Property clean, good location, staff was helpful, water and wending machine at downstairs.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    Excellent for a couple on a budget
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    A mini fridge would have been very helpful :)

    Great location, great value for what we paid

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Good enough for short stay in good location.
    • Leisure trip
    • People with friends
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    room was too hot and ac not working well.

    Good location, easy check-in

    Stayed in January 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room wasnt as clean as we would like to. They made the bed but didn't change the sheets.

    Staff is very friendly overall, they helped us with out doubts around the city.

    Stayed in February 2024

Showing 1 – 25

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