525 Aleka Loop, Kapaa, HI 96746, United States
#31 of 48 hotels in Kapaa
Guests' ChoiceBased on 294 hotel reviews
7.1Cleanliness
7.4
Comfort
7.3
Location
8.4
Facilities
7.2
Staff
8.4
Value for money
7.0
Free WiFi
7.5
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End of dialog contentReviewed: 31 March 2024
Kristi
United StatesOld interior feels dirty
Room needs updating in order to be with $300/nt
Stayed in March 2024
Reviewed: 25 March 2024
Rod
United StatesThe rooms could use upgrading. Everything else was pretty good. The room had an oven, but no baking materials or pots and pans.
The location was extremely convenient. We had a wonderful view. It was quiet. We were able to check in earlier than expected. The young lady at the front desk was genuinely pleasant.
Stayed in March 2024
Reviewed: 5 March 2024
Kari
United StatesVery dated and somewhat musty but clean.
Clean but very dated. Condo type accommodations, but missing a few basic items such as paper towels and a broom. We were just there for one night so it suited our purposes. Close to restaurants and markets.
Stayed in March 2024
Reviewed: 10 February 2024
Connie
United StatesPool was cooler than last time I stayed and the jets were not working in hot tub. Provide more clean towels, soaps, shampoo, TP, etc up front so guests don’t have to ask when run out … 3 people stayed 4 nights.
This is the place I come back to in Kauai! Location in Kapaa is perfect for taking sunrise pictures on the beach then a quick walk to Coconut Market for Kona coffee. I appreciated getting to prepare meals in the kitchen - adequately stocked! Mayacia made our stay great!
Stayed in February 2024
Reviewed: 19 January 2024
Giavanna
United StatesI wish there were bathrooms or changing rooms with shower at the pool/ hot tub. The TVs did not have instructions for using the remotes or explaining channels available etc. There were only 2 coffee packets for a 3 night stay.
Work trip with event at the Sheraton and the Plantation Hale was an affordable alternative right next door. The property is spacious and has all of the conveniences of a home away from home.
Stayed in January 2024
Reviewed: 17 November 2023
Lisa
United StatesCarpet in room was heavily stained, couch was sunken in the middle and hide-a-bed was very uncomfortable.
Love the location! Close to historic Kapaa and the beaches. Room was spacious.
Stayed in November 2023
Reviewed: 1 November 2023
Daniel
SwitzerlandYou can't swim at the beach and the hotel was very old and could do with a renovation. Other reviews were a bit misleading in regards to the beach. The price for our stay was far too high considering the state and location of the hotel. Would not stay here again. This is not a beach hotel in my opinion.
Kitchen was good the pool area was okay with the hot tub. Room had a nice living room and the beds were okay but small. Staff was very friendly. Market with shopps and restaurants next to the hotel.
Stayed in October 2023
Reviewed: 15 October 2023
Svetlana
United StatesHighway is behind the property and noisy. Very basic, kitchen equipment is too basic. Swimming pool with tons of smelly chlorine.
Great location, in between Wiamea and North shore. Relatively clean. Has a kitchen, so we saved on breakfafts. We did not spend much time in the hotel anyway.
Stayed in October 2023
Reviewed: 4 October 2023
Kimber
United StatesCannot reserve specific units, some are very very dated and dirty.
Ocean view and proximity to other venues
Stayed in September 2023
Reviewed: 26 September 2023
Debra
United StatesThe room was so comfortable, quiet and cool. Loved it. My mom and I slept like babies.
There were problems with Booking.com. for my reservations so i will not use them again,however your staff was very friendly, courteous and made it right. Mahalo.
Stayed in September 2023
Reviewed: 24 August 2023
Jeremy
United StatesPool was small and shaded from sun , no bathroom at pool or shower.
Friendly staff, kitchen came stocked with pots , pants , cups , bowls , silverware , dish soap , scrubber lots of unexpected money and errand saving little things ya need . East walk next door for food and snacks to bring back, lots of markets and restaurants walking it quick drive distance . AC in room , parking was great and easy to find. Can’t beat this place for the price we saved a lot of money and didn’t feel as if we went without anything .
Stayed in August 2023
Reviewed: 7 July 2023
De
United StatesMaid service or management walking in on me in my room when I had a door hanger on the knob of door saying do not disturb. It was check out time but I hadn’t checked out yet. I was not dressed.
Size of room for money
Stayed in July 2023
Reviewed: 6 July 2023
Rakesh
United StatesThe beach right in front of the property is walking distance and could have been little more friendly looking. The long grown grass with poor lit roads make it slightly scary for us outsiders. It might very well be a safe area but we couldn't take chance in a new place.
The rooms and location were good and apt for us to go around for views and/or food/drinks. The staff were real friendly and helpful and made the stay even better.
Stayed in June 2023
Reviewed: 5 July 2023
Joan
United StatesThe carpet and furniture are dated and old. Sofa bed was lumpy; but are there unlumpy sofa beds? Steps to second floor; no elevator.
The rooms are large. Staff were very helpful, friendly and responsive. AC was efficient, though loud. Efficient celling fans; full kitchen with pots and pans and utensils. Children enjoyed pools; three to choose from.
Stayed in July 2023
Reviewed: 25 May 2023
Tammy
United StatesDated and appeared to have been well used. Needed updating!
Location was good for what we were doing.
Stayed in May 2023
Reviewed: 23 May 2023
Givens
United StatesThe room was not clean. There was rubbish from previous guests. One of the beds was so worn out that there was a dip in the mattress and very very uncomfortable.
when we arrived the room was ready for us and the transaction went very smoothly.
Stayed in May 2023
Reviewed: 21 May 2023
Luka
Sloveniaold kitchen, construction work next to us, loud road, cocroach in room
hot tub
Stayed in May 2023
Reviewed: 8 May 2023
Joyce
United StatesKitchen had basic pots/pans, utensils, cups/plates, but no kettle and no salt/pepper shakers. I was able to boil water in a small pot for my tea. So, it was not that big of an issue. However, Our building was one of the farthest ones from the concierge/front desk. It would've been nice if they had designed the place so the concierge office is more central and people don't have to walk 10 minutes to talk face-to-face with the staff. On the morning after our first night there, I visited the front desk to request some additional items (extra shampoo and coffee) for us to use the next day because they only had a tiny bottle of shampoo in the bathroom and two packets of coffee (1 regular, 1 decaf) for our 3 nights in town. The concierge didn't have access to the accoutrements/storage room when I visited them at 7am, so I was told that housekeeping will bring them to my room later. But, after a day, nobody had brought things over. So the following morning, I called them to re-request the items, and they said they'll send someone over, who never showed up (no surprise). So at the end of my third day, I walked back to the concierge. The staff there had access to the storage room, and handed me my requested items. Also, my key card stopped working on the 3rd day, so I had to walk over to the concierge again for them to issue a new set -_-... Also, the concierge was nice enough to research and provide about 3 different local taxi services, but they either didn't pick up, or weren't available, or didn't serve the area around the hotel... so we ended up using Uber/Lyft instead of supporting local businesses. Definitely plan ahead when you think you need a taxi. Finally, the amount that I was charged upon arrival did not match the amount that was posted when I reserved the place on this site.
Its location next to the shopping center and the beach was great. Also, it's relatively close to the airport. The plumeria trees and orchids growing on site were nice too. Lots of mirrors in the room. Tranquil balcony was a plus.
Stayed in April 2023
Reviewed: 7 May 2023
Barry
AustraliaThe unit interior was a bit tired. There was no kettle for boiling water for cups of tea. A light outside in the hall stays on through the night and light streams in through a glass panel with no blind.
The location was convenient. Spacious unit and easy parking.
Stayed in May 2023
Reviewed: 25 April 2023
Theresita
Palauonly 1 time cleaning, we have to walk to guest registration to pick up towels and coffees and things we need as there is no room cleaning and replenishing things in the room.
location
Stayed in April 2023
Reviewed: 18 April 2023
Serena
United StatesCould’ve had shepherd, knives more pots and pans convenient lot, better and more of a discount for locals
It was easy to check in. Staff was nice convenient location
Stayed in March 2023
Reviewed: 14 April 2023
Hyounglan
CanadaInternet didn’t work and very limited technical help available after hours. They gave us next door’s internet to use which worked but was slow at times. Old facility and not cheap compared to its state and considering we didn’t use the pool amenities. The stay was just ok.
Stayed in April 2023
Reviewed: 5 April 2023
Zhang
United Statesinternet is slow.
clean, good location, convinces to markets and restaurants, friendly staff.
Stayed in April 2023
Reviewed: 30 March 2023
Enriques
United StatesCentrally located
Clean and comfortable 👍🏽
Stayed in March 2023
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