2515 East Butler Avenue, Flagstaff, AZ 86004, United States
#2 of 55 hotels in Flagstaff
Guests' ChoiceBased on 2179 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.3
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 21 May 2024
Chandler
United StatesCarpets could be cleaned.
The amenities, the location and the food.
Stayed in May 2024
Reviewed: 21 May 2024
Adriana
United States.
Cozy feel
Stayed in April 2024
Reviewed: 19 May 2024
Lorene
United StatesBeautiful property.
Stayed in May 2024
Reviewed: 16 May 2024
Chris
United StatesI have no dislike
Staff , Rooms , Amenities. Ect. I will always stay here in Flagstaff
Stayed in May 2024
Reviewed: 16 May 2024
Steven
United StatesN/A
Stayed in May 2024
Reviewed: 13 May 2024
Andrea
ItalyEveryting great
Stayed in April 2024
Reviewed: 13 May 2024
Mike
United StatesIt is beautiful!
Stayed in May 2024
Reviewed: 9 May 2024
Jeannette
United StatesEveryone was attentive and nice. The room was beautiful and comfortable!
Stayed in May 2024
Reviewed: 8 May 2024
Allyn
United StatesExtremely large rooms, very clean. Easy access Some nice amenities. Loved the trails.
Stayed in May 2024
Reviewed: 8 May 2024
Marilyn
United StatesIt was a bit dark to walk in the pool area at night. My husband tripped on the leg of a lounge chair we couldn’t see because it was dark.
Rooms,gift shop, hot tub
Stayed in May 2024
Reviewed: 8 May 2024
Tara
United StatesPool and hot tub were well maintained. Nice outside lighting. Restaurant has great service and food. Best cheesecake. Beds were comfortable and Bathroom was very nice.
Stayed in April 2024
Reviewed: 7 May 2024
Marie
United StatesBeautiful room. Convenient location
Stayed in May 2024
Reviewed: 5 May 2024
Marybeth
United StatesThese are minor issues in an overall excellent experience. The sheets seemed a little too synthetic but I do understand the issue of deterring bedbugs. Bathrobes would be a nice touch for going to and returning from the heated pool and hot tub.
I was there in the early 1980s. The recent remodel was very well thought out and executed. The staff was informative and courteous. The bed and pillows were so comfy! Shower was instantly hot, bath products were luxurious.
Stayed in May 2024
Reviewed: 4 May 2024
Alex
CanadaGreat location, spacious clean rooms, friendly staff
Stayed in May 2024
Reviewed: 3 May 2024
Guy
United StatesNothing
Very well maintained resort which invites to relax and have a good time.
Stayed in May 2024
Reviewed: 2 May 2024
Marijana
SwitzerlandBeautiful interior, nice and friendly staff at the front desk, very comfortable rooms! Loved the bathroom which was very spacious, clean and kinda fancy. Great breakfast too but it is pricey. The park is so nice and the kids loved the playground (we didn‘t use the pool). Would definitely recommend this beautiful and comfy hotel.
Stayed in May 2024
Reviewed: 2 May 2024
Martha
United StatesDid not eat at the restaurant. Thought prices were rather high.
Hotel was very convenient to the various places we wanted to visit i.e Grand Canyon, etc. Also close to downtown for shopping and restaurants.
Stayed in April 2024
Reviewed: 1 May 2024
Helen
CanadaLONG wait to checkin at reception. Only 2 people on the front desk and it was also their responsibility to answer incoming phone calls. We waited in line about 20 minutes to check in.
Size of room Cleanliness Location
Stayed in April 2024
Reviewed: 30 April 2024
Ingrid
United StatesBathtub kind of high to step over and to get to the water control for the tub kind of difficult. No breakfast
Clean
Stayed in April 2024
Reviewed: 30 April 2024
Jessica
AustraliaThe toilet was blocked but they moved us to another room very quickly.. and then both sinks were blocked but they resolved it very quickly. Was happy with how well they handled our issues.
Loved this place! Had a great play area out back for kids and adults alike. Cute squirrels scurrying around was definitely a highlight.
Stayed in April 2024
Reviewed: 29 April 2024
Valerie
United StatesThe hotel was super clean and easy to locate off the highway. While it was too cold to enjoy the pool, we enjoy the surrounding area and visited the town of Flagstaff. We would stay here again if we're ever back in town!
Stayed in April 2024
Reviewed: 29 April 2024
Richard
United KingdomThe balconies could be bigger.
This is the nicest hotel I've ever stayed at. The facilities were excellent. The staff were unfailingly polite and helpful and the pool was like a vision of heaven.
Stayed in April 2024
Reviewed: 29 April 2024
Lemire
United StatesBoth times we ordered room service it arrived cold.
The rooms were clean and very comfortable. The amenities were great and the views were beautiful.
Stayed in April 2024
Reviewed: 25 April 2024
Gopi
United StatesNo breakfast served as part of the package!!
The room is very clean. The beds we loved the comfort, the bedsheets and bed covers etc.
Stayed in April 2024
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