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Reviews of LivINN Hotel Minneapolis South / Burnsville 3 stars

13080 Aldrich Avenue South, Burnsville, MN 55337, United States

#2 of 8 hotels in Burnsville

Guests' Choice

Review score

Based on 1077 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 27 April 2024

    9.0
    Great stay for the price! 😃
    • Leisure trip
    • Couple
    • Premium King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like feeling like I had to interrupt the front desk person by pushing a button to get their attention.

    We came into town for an event at the Stadium. Yes, it's a short drive to get downtown, but WELL worth it to stay here. Breakfast was great and bed was absolutely comfy.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Have to ask for room cleaning, or no one will come to clean room. Should have a hanging tag that can be put on the door.

    Location is great and the breakfast is excellent with different food options everyday.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Would use this ESH, if circumstances presented themselves.
    • Leisure trip
    • Solo traveller
    • Economy King Room - Non-Smoking
    • Stayed 14 nights

    needing more inside room coffee packets- every day.

    am breakfast

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Motel
    • Leisure trip
    • Solo traveller
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like being scolded for smoking outside the door when the employees at n8ght smoke there at night. The manager made me not want to be around her. Also, she emailed and texted me several times everyday asking me about my room everyday and it was unprofessional and too pushy.

    I had to submit a claim to my home owner's insurance. I wanted to stay here, but I could not pay upfront for the room, but my insurance would cover the cost of the room. Instead of working with me or getting my insurance company and claim number, I was told I had 30 minutes to pack up my things and leave because I felt the over 500 dollar price quoted was far more then mist customers pay for the week. Also, I think it was unfair she charged me more to stay in the disability room, and no one should be charged more if they are disabled. It is not supposed to be profit over accomullidating the disabled.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    We both really enjoyed our stay at your hotel. Will visit again, hope soon
    • Leisure trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were some people speaking very loudly in the hallway around 9:30pm at night. No fault of the hotel.

    Breakfast was perfect the restaurant was huge, Location was also perfect to get around and exit the city to leave for home. Staff was very pleasant. I did not expect the property to be so nice considering the budget price we paid.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Clean and friendly place to stay with a fair price.
    • Leisure trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I wish they had lids for the coffee so I could take it to go.

    I like the breakfast a lot. It was pretty close to restaurants and Minneapolis

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights

    breakfast was terrible in that coffee was constantly burned beyond drinkable and fresh out of the pot. The food was constantly running out even with an empty breakfast area.

    The front desk staff was incredibly nice and helped up get a crib for our newborn. The rooms and halls are clean. The room was equipped with most of what you would want in a room.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Enjoyed my stay and was a great price for a quality room
    • With a pet
    • Leisure trip
    • Family with young children
    • Economy King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was great, room was clean and breakfast was good and well stocked

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Definitely booking again when I visit Minnesota
    • Leisure trip
    • Family with young children
    • Quadruple Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The toilet kept running all day and night

    The staff was wonderful

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Couple
    • Quadruple Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    When we checked in that the afternoon, it smelled bad inside, and it made my eyes burn. But when we came back that night, it was fine, thankfully. The bathtub needs an update. The toilet tank just kept running after flushing. I had to fix it because it was loud gushing water sound, and it was a waste of water. The rubber flopper in the tank did not seal to keep the water from going through. I did let the front desk know upon checking out. My credit card was charged the 50 dollar deposit. I thought it was just a hold. I'm still waiting for a refund. Room #220

    The gentemen that checked us in was nice and friendly. I didn't realize i booked for a handicap room he upgraded us to 2 queen beds room. The bed was comfortable. Enough charging outlets.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No one came and took out the trash or switched out our towels and washcloths during our stay.

    All the staff were super friendly! Good location to local eatery chains as well as Mall of America, in which you could take the local city bus to get to it and save on Uber/Lyft.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Fabulous place and nice location!
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location

    AmAzing place.clean and nice breakfast

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was so professional and helpful. Thank you

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No change machine, desk don't do change

    Comfy bed Cute, cozy rm & very clean The price & location is good

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    It’s in a great location for Minnesota zoo valley fair and mystic lake casino
    • Leisure trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was okay staff was very nice

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Will stay again
    • Leisure trip
    • Solo traveller
    • Premium King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Sheets could be softer, but clean and bed was comfortable.

    Clean, easy to get around. Exercise room, guest laundry room, coffee/continental breakfast ready early, friendly helpful staff.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Totally clean and comfortable, with small-sized rooms and a great free breakfast.
    • Business trip
    • Solo traveller
    • Economy King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The stairways are at the far end of the two hallways. The lobby is in the center, but the only ways to reach the upper 3 floors is to wait for a single elevator in the lobby or walk all the way to the end of the hallway to walk up one, two or three floors.

    The entire facility was spotless. All of the amenities worked; electrical outlets, USB ports, TV, TV remote, refrigerator, microwave, alarm clock and lamps. Breakfast had several hot entree choices.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Business trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    The morning manager, was rude and hard to deal with, she is not a good person

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Good value
    • Leisure trip
    • Solo traveller
    • Executive King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Convenient, place to work on computer, clean.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Great place to stay. I stay here several times a month for work.
    • Business trip
    • Solo traveller
    • Economy King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bar of soap. Lol

    Comfortable and clean room

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Pleasant & comfortable
    • Leisure trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No problems encountered

    Excellent value & location…All amenities & facilities were useful & functional

    Stayed in November 2023

  • Reviewed: 23 January 2024

    9.0
    Pleasant & comfortable
    • Leisure trip
    • Couple
    • Economy King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had to change rooms due to a maintenance issue in the bathroom of the first room…

    Location, value, good breakfast & staff were all excellent…

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Good value for your dollar
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Waited for 10-15 minutes at the desk for check-in around 530-6 pm. (No staff members in sight) Hallway floors are in dire need of being vacuumed. Bed was extremely uncomfortable. Staff wasn't the friendliest with the little interaction I had...not mean/rude or anything, just to the point and then they go back to what they are doing, not really that busy.

    Breakfast was good but hot food options are limited. Room was clean/nice, vaulted ceiling with skylight. Good vending machine options.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Nice Hotel - might consider again when I’m not traveling with my cat.
    • With a pet
    • Leisure trip
    • Family with young children
    • Premium King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Pet friendly hotel only applies to dogs. Cats were not allowed for more than 3 days. I traveled with my cat. Had planned on staying at the hotel for a couple weeks but at the last minute we had to move to a different hotel.

    The hotel was quiet. Not a lot of guests and the ones that were there were quiet and respectful.

    Stayed in January 2024

Showing 1 – 25

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